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Reimagining Engagement Between Prescribers and Patients with Dr. Colin Banas and Jenna Hagan

Health Innovation Matters

Release Date: 03/25/2026

A Thorough Examination of The Pitt with Dr. Ken Heinrich show art A Thorough Examination of The Pitt with Dr. Ken Heinrich

Health Innovation Matters

Michael chats with Dr. Ken Heinrich, Executive Vice President and Chief Medical Officer for Emergency Medicine at SCP Health. Together, they discuss innovations and technologies used on The Pitt in the award-winning show’s first two seasons, reflect on the pre-digital era in emergency medicine, how The Pitt portrays the use of AI in the hospital setting, what the show gets right about emergency care and where it perhaps stretches reality, characters Ken would take on his emergency department team, why the show has become such a cultural...

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How AI and Integrated Workflows Are Reshaping Dental Practice Management with Dr. Ryan Hungate show art How AI and Integrated Workflows Are Reshaping Dental Practice Management with Dr. Ryan Hungate

Health Innovation Matters

Michael chats with Dr. Ryan Hungate, Chief Clinical and Strategy Officer at Henry Schein One. Together, they discuss Ryan’s role at the company, the challenges Henry Schein One is solving across clinical workflows and revenue cycle management, and how integrated technology is reshaping dental practice operations. They also explore how AI and automation are improving efficiency, enhancing patient communication and trust, and supporting providers in delivering care, along with what’s ahead as these technologies become more embedded in dentistry. Learn more about Henry Schein One...

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Ensuring Successful Data Archiving at the Intersection of Innovation and Risk with Erik Johnson show art Ensuring Successful Data Archiving at the Intersection of Innovation and Risk with Erik Johnson

Health Innovation Matters

Michael chats with Erik Johnson, Vice President of Marketing at Harmony Healthcare IT. Together, they discuss the company’s recent priorities and milestones, how health systems are mitigating risk in data archiving while still driving innovation, and the ways legacy systems and data sprawl are quietly holding healthcare back. The conversation also explores how M&A activity and ERP migrations are reshaping long-term data management strategies, why Epic Gallery adoption is increasingly taking an Epic-first path, and what all this signals about where the data archiving landscape is...

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Innovations in Organ Preservation and Transplantation with Jaya Tiwari show art Innovations in Organ Preservation and Transplantation with Jaya Tiwari

Health Innovation Matters

Michael chats with Jaya Tiwari, Senior Vice President of Global Medical Affairs at XVIVO. Together, they discuss today’s organ transplant ecosystem, how organ transplants and preservation technology have evolved over time, remaining significant gaps between organ supply and demand and the transplant system, how XVIVO is expanding access and improving patient care in transplantation, what could be next for the organ transplant landscape, and much more.  Learn more about XVIVO at .

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Overcoming Critical Challenges to Move Healthcare AI Forward with Rachel Dunscombe show art Overcoming Critical Challenges to Move Healthcare AI Forward with Rachel Dunscombe

Health Innovation Matters

Michael sits down with Professor Rachel Dunscombe, the new CEO of HL7 International, to explore why data is at the center of healthcare’s next chapter. Together, they discuss where AI is delivering real value today, the infrastructure and interoperability challenges holding it back, and what it will take for health systems to move from pilot programs to scalable impact. Rachel also shares her perspective on HL7’s role in shaping the future of AI and digital health globally.  Learn more about HL7 International at .

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Reimagining Engagement Between Prescribers and Patients with Dr. Colin Banas and Jenna Hagan show art Reimagining Engagement Between Prescribers and Patients with Dr. Colin Banas and Jenna Hagan

Health Innovation Matters

From HIMSS in Las Vegas, Michael chats with Dr. Colin Banas, Chief Medical Officer at DrFirst, and Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare. Together, they discuss the significant scale of prescription abandonment, how DrFirst and NextGen Healthcare are addressing that issue, how prescribing workflow integration works inside NextGen’s Enterprise EHR, how that engagement changes the dynamic between prescribers and patients, the future of the partnership between DrFirst and NextGen Healthcare, and much more. Learn more about DrFirst at .  Learn more...

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Healthcare Cybersecurity Readiness and Response with Russell Teague show art Healthcare Cybersecurity Readiness and Response with Russell Teague

Health Innovation Matters

From HIMSS in Las Vegas, Michael chats with Russell Teague, Chief Strategy and Security Officer of Fortified Health Security. Together, they discuss what’s happening across the healthcare cybersecurity space right now; how the healthcare threat environment has evolved recently; trends in detection, containment, and overall impact of cyber incidents; how healthcare leaders are thinking about readiness and response; the biggest challenges healthcare organizations will face moving forward; and much more.  Learn more about Fortified Health Security at .

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Specialty-Specific Practice Management with Dr. Joel Salamon show art Specialty-Specific Practice Management with Dr. Joel Salamon

Health Innovation Matters

From HIMSS in Las Vegas, Michael chats with Dr. Joel Salamon, Medical Director of Pain Management at ModMed. Together, they discuss ModMed's products and services, how they differ from other software providers, why specialty-specific software is critical in healthcare and how it differs from general-purpose AI solutions, how customers are using ModMed’s tools, feedback from customers in the pain management space, how the company teaches real physicians how to code, how ModMed uses AI for how medicine actually works, and much more.  Learn more about ModMed at .

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Fostering Meaningful Health Plan Engagement with Dan McDonald show art Fostering Meaningful Health Plan Engagement with Dan McDonald

Health Innovation Matters

From HIMSS in Las Vegas, Michael chats with Dan McDonald, Co-Founder and CEO of 86Borders. Together, they discuss the impetus for starting 86Borders, what actually drives meaningful engagement with health plans, why members often struggle to connect with health plans, why human connection is important amid the automated outreach landscape, how Dan measures success for members and health plans, and much more.  Learn more about 86Borders at . 

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Operationalizing AI Responsibly with Michael Meucci show art Operationalizing AI Responsibly with Michael Meucci

Health Innovation Matters

From HIMSS in Las Vegas, Michael chats with Michael Meucci, President and CEO of Arcadia. Together, they discuss Arcadia’s role in the healthcare ecosystem, the biggest gaps between what vendors are promising and what organizations can operationalize, what accountable AI looks like in practice, the most common AI execution failures, what infrastructure must be in place to scale AI responsibly, and much more. Learn more about Arcadia at .

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More Episodes

From HIMSS in Las Vegas, Michael chats with Dr. Colin Banas, Chief Medical Officer at DrFirst, and Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare. Together, they discuss the significant scale of prescription abandonment, how DrFirst and NextGen Healthcare are addressing that issue, how prescribing workflow integration works inside NextGen’s Enterprise EHR, how that engagement changes the dynamic between prescribers and patients, the future of the partnership between DrFirst and NextGen Healthcare, and much more.

Learn more about DrFirst at www.drfirst.com

Learn more about NextGen Healthcare at www.nextgen.com.