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#31: Bus Substitution at CTRail

Herzog Podcast

Release Date: 01/04/2024

#59 The R-Factor Mindset show art #59 The R-Factor Mindset

Herzog Podcast

Chris Comer discusses the R-Factor Mindset and what gives us the starting point to effectively leverage E+R=O.  It starts with understanding we do not control events, but our response is 100% our choice.  The deployment of the R-Factor mindset leads us to make disciplined decisions.

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#58 Passion for the Customer- Serve the customer or support someone who does show art #58 Passion for the Customer- Serve the customer or support someone who does

Herzog Podcast

Scott Norman, Executive Vice President of Construction, talks about how demistrating compassion is an example of how our teams can deliver an exceptional customer experience. 

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#57 Power of the Team: Understand the customers needs and priorities. show art #57 Power of the Team: Understand the customers needs and priorities.

Herzog Podcast

In this Herzog Fast Track, Warren Hallam, Senior Vice President of Field Operations discusses how his team’s passion for the customer turned a concernded community group in to supporters.

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#56 Power of the Team - Work together. Ask for help. Give help. show art #56 Power of the Team - Work together. Ask for help. Give help.

Herzog Podcast

In this Herzog fast track, Troy Elbert, Senior Vice President of Quality Assurance and Rail Detection, discusses how learning to work together, asking for help, and giving help when needed makes us a more effective team.

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#55 Power of the Team: Take the time to listen and communicate show art #55 Power of the Team: Take the time to listen and communicate

Herzog Podcast

Craigi Ebersold, Senior Vice President of Pursuits & Development describes how investing the time to listen and communicate aided in developing a structured intern program.

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#54 Power of the Team- Bring the best version of yourself. show art #54 Power of the Team- Bring the best version of yourself.

Herzog Podcast

Deron Haptonstall, Vice President of Major Infrastructure, discusses how Power of the Team can have a positive impact on our partners and clients.

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#54 Safety Without Compromise: If you see something say something. show art #54 Safety Without Compromise: If you see something say something.

Herzog Podcast

George Williams, Senior Vice President of Enterprise Assets, talks about saftey without compromise. If you see something say something. How acting on this belief has the potential to save someones life. 

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#53 Safety without Compromise: Know the Work. No Shortcuts. No Exceptions. show art #53 Safety without Compromise: Know the Work. No Shortcuts. No Exceptions.

Herzog Podcast

Mickey Tomlin discusses safety without compromise and the need to shut down the work to take a look to identify hazards throughout the day. 

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#52 Safety Without Compromise: Own Your 20 Square Feet show art #52 Safety Without Compromise: Own Your 20 Square Feet

Herzog Podcast

August 2024- Ben Christian, President of Energy, reflects on how everyone is a builder of culture. There is no such thing as a culturally neutral attitude or action. What you do (or don't do) inside of your 20 square feet makes a difference. 

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#51 R3 Step Up show art #51 R3 Step Up

Herzog Podcast

Kevin Day describes two opportunites to Step Up as leaders. 

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Tom McCarthy discusses predictable events during a lasting service interruption.