Episode 323: The Client Spotlight Series — Speak Up: Confidence Lessons from the Attorney & Office Manager

In this episode, Molly sits down with Attorney Ellen Cookman and Office Manager, Wendy Farrie to share how Cookman Law built a thriving remote firm serving all of California. From estate planning to special needs advocacy, they reveal how clear delegation, intentional leadership, confidence, and team empowerment fuel both client care and strategic growth. Tune in for actionable insights on running a modern, mission-driven law firm.

 

Key Takeaways:

 

• Building a law firm around a strong, supportive team makes remote work not just possible—but powerful—for serving more clients across a larger area.

• Delegating the right tasks to the right people isn’t just smart—it lets your team shine while keeping client care seamless and operations running smoothly.

• Standing out doesn’t require gimmicks—it’s about showing up in fresh ways, like YouTube videos or trust maintenance programs that truly serve clients.

• Growth happens when you’re willing to have the hard conversations, push past personal roadblocks, and create space for your team to speak up and step up.

• When your firm’s culture reflects your personal values—like prioritizing work-life balance—it creates an environment where everyone can thrive, not just survive.

 

Quotes for the Show:

"I blinked, and she's already acting as office manager. I'm like, well, let's just put a title to it and a pay raise." — Ellen Cookman

"When Ellen has a big idea, I make it happen and ensure that it runs smoothly from beginning to end." — Wendy Farrie

 

Connect with Ellen:

• Website: https://www.cookmanlaw.com
• LinkedIn: https://www.linkedin.com/in/ellen-cookman/
• LinkedIn: https://www.linkedin.com/company/cookman-law/
• Facebook: https://www.facebook.com/cookmanlaw/
• YouTube: Ellen Cookman - Special Needs Trust Attorney

 

Links:

• Website: https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• Instagram: https://www.instagram.com/hiringandempowering

• LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/

• The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

 

Ways to Tune In:

• Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube - https://youtu.be/2NyzOxB-bNM