Hire and Empower with Molly McGrath
This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing. As some of the country’s leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.
info_outline
Episode 325: Why Your Law Firm Needs a Community Outreach Coordinator
09/23/2025
Episode 325: Why Your Law Firm Needs a Community Outreach Coordinator
In this episode, Molly reveals why law firms must go beyond digital ads and embrace grassroots community outreach. She explains how a dedicated outreach coordinator drives authentic relationships, brand credibility, and high-quality leads—delivering far greater ROI than traditional marketing methods. Key Takeaways: Hiring a dedicated community outreach coordinator can significantly boost a law firm's branding and client engagement. Grassroots marketing strategies offer a more human and effective approach in an era dominated by digital and AI technologies. Personal connections and relationship building are critical components of successful business development, leading to higher quality lead generation. Molly provides practical insights into how law firms can track and measure the performance of outreach activities to maximize ROI. Participating in local groups like ProVisors offers significant networking opportunities and allows firms to create lasting community relationships. Quote for the Show: "AI and digital tools can get you leads, but it’s human connection that converts them into loyal clients and lasting referral sources." - Molly McGrath Links: Podcast with Carlos Ferrerosa: Podcast with Cassidy Lewis: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/38302835
info_outline
Episode 324: Stop Hiring the Wrong Role: Executive Assistant vs. Office Manager
09/16/2025
Episode 324: Stop Hiring the Wrong Role: Executive Assistant vs. Office Manager
In this episode, Molly unpacks the million-dollar difference between hiring an executive assistant and bringing on an office manager, COO, or CEO. She explains why a skilled EA can immediately relieve bottlenecks, protect your energy, and streamline daily operations—often fueling growth faster and with less strain than high-level hires. From managing calendars to client interactions, Molly shows how the right executive assistant transforms both your business and your personal life. Key Takeaways: An executive assistant (EA) can deliver ROI right away by taking operational and personal tasks off your plate—something a COO or CEO hired too soon can’t do. EAs protect your energy and keep your day moving smoothly by handling logistics and details that often drain leaders. Start by writing down your frustrations and bottlenecks—this list reveals where an EA can step in and free up your focus. Handing off routine tasks to an EA lets law firm leaders spend more time on growth, strategy, and vision. Addressing personal and business bottlenecks can unlock space to hit your goals—and improve your overall well-being. Quote for the Show: "You need someone who can do the work, own the outcomes, and build the systems that future hires will depend on." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/38234470
info_outline
Episode 323: The Client Spotlight Series — Speak Up: Confidence Lessons from the Attorney & Office Manager
09/09/2025
Episode 323: The Client Spotlight Series — Speak Up: Confidence Lessons from the Attorney & Office Manager
In this episode, Molly sits down with Attorney Ellen Cookman and Office Manager, Wendy Farrie to share how Cookman Law built a thriving remote firm serving all of California. From estate planning to special needs advocacy, they reveal how clear delegation, intentional leadership, confidence, and team empowerment fuel both client care and strategic growth. Tune in for actionable insights on running a modern, mission-driven law firm. Key Takeaways: Building a law firm around a strong, supportive team makes remote work not just possible—but powerful—for serving more clients across a larger area. Delegating the right tasks to the right people isn’t just smart—it lets your team shine while keeping client care seamless and operations running smoothly. Standing out doesn’t require gimmicks—it’s about showing up in fresh ways, like YouTube videos or trust maintenance programs that truly serve clients. Growth happens when you’re willing to have the hard conversations, push past personal roadblocks, and create space for your team to speak up and step up. When your firm’s culture reflects your personal values—like prioritizing work-life balance—it creates an environment where everyone can thrive, not just survive. Quotes for the Show: "I blinked, and she's already acting as office manager. I'm like, well, let's just put a title to it and a pay raise." — Ellen Cookman "When Ellen has a big idea, I make it happen and ensure that it runs smoothly from beginning to end." — Wendy Farrie Connect with Ellen: Website: LinkedIn: LinkedIn: Facebook: YouTube: Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/38123640
info_outline
Episode 322: The Client Spotlight Series — From Solo to Surpassing the Vision in Two Years
09/02/2025
Episode 322: The Client Spotlight Series — From Solo to Surpassing the Vision in Two Years
In this episode, Molly interviews Rebecca Deming, founder of Provet Legal, who built a thriving 10-person firm in just two years. Rebecca shares her journey from solo practice to leading a team, the lessons of hiring and trusting others, and how coaching and personal growth fueled her success. This episode is a must-listen for attorneys and team members seeking inspiration on leadership and law firm growth. Key Takeaways: Know your “why” — your purpose should guide every decision and fuel your growth. Hire smart — bringing on the right people (like Caleb in operations) can free you up and deliver a better client experience. Take risks thoughtfully — don’t fear change; embrace it with a calculated approach that drives growth. Lead by empowering — give your team opportunities to grow, build confidence, and contribute meaningfully to the firm’s success. Keep learning — invest in coaching and personal development to keep yourself and your practice moving forward. Quote for the Show: "I want to be one of the best law firms to work at because that's going to attract top talent and retain top talent." - Rebecca Deming Connect with Rebecca: Website: LinkedIn: Facebook: Instagram: Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/38042850
info_outline
Episode #321: The Client Spotlight Series — The Entrepreneur’s Guide to Achieving Freedom
08/26/2025
Episode #321: The Client Spotlight Series — The Entrepreneur’s Guide to Achieving Freedom
In this episode, Molly talks with Matt Williams, CEO, Law Office of Aisha M. Williams, APC, about his leap from corporate finance to building a boutique law firm that gave him both growth and freedom. From pandemic pivots to smart hiring strategies, Matt shares how teamwork scaled his firm to seven employees in five years and created a culture of freedom and balance. This entrepreneur’s guide is packed with insights for lawyers and business owners who want to scale with intention while protecting their freedom. Key Takeaways: Investment in Team Growth: Matt underscores the importance of investing in your team as a means to free up time for strategic business growth. Managing Remote Teams: Learn insights on how to successfully integrate overseas employees into a firm, ensuring productivity and positive client interactions. Culture and Fulfillment: Fostering a workplace culture that emphasizes personal agency and growth can significantly enhance employee satisfaction and retention. Vulnerability in Leadership: The courage to be vulnerable and authentic as a leader opens doors for stronger team relationships and collective problem-solving. Strategic Time Management: Allocating focused time for strategic thinking and business process improvement can yield substantial returns in productivity and personal satisfaction. Quote for the Show: "If your team is just you right now, be vulnerable with yourself and be honest and assess where your strengths lie." - Matt Williams Connect with Matt: Website: LinkedIn: LinkedIn: Facebook: Instagram: Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Benjamin Hardy's Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37942095
info_outline
Episode #320: The Client Spotlight Series — The Must-Have Law Firm Community Outreach Role
08/19/2025
Episode #320: The Client Spotlight Series — The Must-Have Law Firm Community Outreach Role
In this episode, Molly highlights the game-changing role of a Community Outreach Coordinator in today’s AI-driven legal landscape. Joined by Carlos Ferrerosa, of Rosenberg Law Firm, she explores how his innovative strategies—ranging from publishing a book to leading community events—transformed the firm’s outreach in just eight months. Listen in as they reveal why creativity, persistence, and authentic engagement make this role essential for law firm growth and relevance. Key Takeaways: Community Outreach Coordinators are essential for strengthening a law firm’s brand presence and standing out in a crowded market. Strategic relationships matter—connecting with assisted living facilities, financial advisors, and local partners expands a firm’s influence and client reach. Success in outreach requires creativity, persistence, and adaptability to thrive in diverse settings and social dynamics. Carlos Ferrerosa proves the impact of personal engagement, using education and authentic connections to boost awareness and attract new business. Showing up at community events pays off, often leading to surprising opportunities that elevate reputation and generate clients. Quote for the Show: "The community outreach person gives a friendly face to the law firm. Attorneys are usually behind paperwork and in court—my job is to be out in the field building relationships." - Carlos Ferrerosa Connect with Rosenberg Law Firm: Website: LinkedIn: Facebook: Instagram: Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37857955
info_outline
Episode #319: The Client Spotlight Series — From 9 Turnovers to a Rockstar Legal Team
08/12/2025
Episode #319: The Client Spotlight Series — From 9 Turnovers to a Rockstar Legal Team
In this episode, Molly sits down with Aviva Gordon, an estate planning lawyer, Founder/Owner of Gordon Law, LLC, to discuss her journey from dealing with high turnovers to building a rockstar legal team. They dive into hiring challenges, building a supportive culture, and keeping client service personal in a tech-driven world. Aviva shares why trusting professionals and continuous improvement are key to lasting law firm success. Key Takeaways: Hiring Right Changes Everything – Moving from repeated assistant turnovers to finding the right fit transformed Aviva’s legal team and client experience. Communication is Key – Even skilled attorneys can struggle with clearly articulating expectations to their team. Culture Beats Perks – A supportive, respectful team environment keeps great people longer than big salaries or flashy benefits. Process is Power – Documenting systems and procedures gets tasks out of the attorney’s head and into a repeatable workflow. Clients Feel Your Team’s Energy – A cohesive, well-supported legal team delivers better client care and stronger relationships. Small Firms Have Big Advantages – Personalized service, real human touch, and dedicated client care beat large-firm bureaucracy. Partnership with Professionals Pays Off – Bringing in expert help for hiring, onboarding, and leadership support accelerates growth. Continuous Improvement is Non-Negotiable – Regularly refining processes and roles keeps the legal team effective and engaged. Quote for the Show: "Trust professionals. We as lawyers are good at what we're good at, but not good at everything." - Aviva Gordon Connect with Aviva: Website: LinkedIn: LinkedIn: Facebook: Instagram: Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37755225
info_outline
Episode #318: The 3Cs Every Law Firm Support Team Needs
08/05/2025
Episode #318: The 3Cs Every Law Firm Support Team Needs
In this episode, Molly shares her 3Cs Leadership Framework: Clarity, Cadence, and Conversions, to help law firm owners transform their support team into proactive, accountable leaders. With strategies like daily huddles, stakeholder meetings, and data-driven decision-making, this session offers a clear path to scaling growth without micromanagement. Key Takeaways: Transform your law firm by empowering support teams to lead independently using the 3Cs framework: Clarity, Cadence, and Conversions. Implement structured daily huddles and weekly stakeholder meetings led by team members for improved operational efficiency. Shift from task delegation to fostering a team culture where members take ownership, driving business growth, and freeing up managerial resources. Utilize analytics for data-driven decision-making, ensuring each team member contributes to the firm's overarching goals. Boost team morale and reduce turnover by offering leadership training, constant feedback, and engaging them in strategic business growth. Quote for the Show: "You're not stuck because your team isn't smart. You're stuck because everything is still dependent on you." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37655810
info_outline
Episode #317: Financial Mismanagement Starts with Bookkeeping
07/29/2025
Episode #317: Financial Mismanagement Starts with Bookkeeping
In this episode, Molly is joined by Peggy Gruenke, Founder and Co-Owner of CPN Legal, about why law firms need specialized bookkeeping to stay compliant and grow. Peggy shares her journey from IT to legal finance and unpacks common pitfalls like trust account mismanagement and poor reporting. She explains why law firm finances require a niche approach and how expert support can prevent ethical issues and support long-term success. If you’re managing or scaling a law firm, this is a must-listen. Key Takeaways: Specialized Financial Management: Law firms require unique bookkeeping services that align with their specific regulatory and operational needs, unlike other types of businesses such as nail salons. Compliance and Trust Account Management: Mismanagement of trust funds is a significant issue in the legal industry, often leading to ethical reviews; specialized bookkeeping ensures these are managed correctly. Importance of Professional Bookkeeping: Utilizing expert bookkeeping services helps firms avoid financial mismanagement, thus fostering growth and ensuring operational efficiency. Understanding Financial Health: Comprehensive financial reporting is vital for law firms to make informed decisions, track growth, and ensure compliance with legal financial obligations. Impact of Technological Advances: Adoption of advanced solutions like cloud-based bookkeeping and AI is transforming how modern law practices manage finances, aiding more agile and informed decision-making. Quote for the Show: "How can you make a business work if you can't even read a profit and loss statement?" - Peggy Gruenke Connect with Peggy: Website: LinkedIn: LinkedIn: Facebook: Instagram: Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™ : Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37573510
info_outline
Episode #316: Building Unshakable Trust in Your Team
07/22/2025
Episode #316: Building Unshakable Trust in Your Team
In this episode, Molly reveals five key strategies for building unshakable trust in your team. She breaks down how vulnerability, honest communication, and addressing real challenges can transform culture, improve retention, and align teams for long-term success. This is perfect for leaders committed to creating a culture of trust, accountability, and sustainable growth. Key Takeaways: Leaders Sharing Pain: Encouraging leaders to share their struggles to model transparency and inspire honest communication within the team. Embracing Discomfort: Developing a culture that views discomfort as a foundational element for personal and professional growth. Cultural Anchors: Implementing cultural mottos or "tattoos" to foster unity and alignment within the team. Focus on Bigger Problems: Redirecting energy from minor issues to significant organizational challenges to enhance team efficacy. Creating Truth Tellers: Building a culture where team members are empowered to speak candidly, fostering innovation and collaboration. Quote for the Show: "Trust doesn't mean we all agree, it means we all get to speak." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: The Law Firm Admin Bootcamp + Academy™: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37476765
info_outline
Episode #315: Empower Your Team with Weekly Reporting
07/15/2025
Episode #315: Empower Your Team with Weekly Reporting
In this episode, Molly dives into why weekly reporting isn’t just a numbers game—it’s the foundation of effective law firm leadership. You'll discover how weekly reporting helps identify process inefficiencies, drive better marketing results, and improve intake conversions. More importantly, you’ll learn how using the right metrics can empower your team to lead confidently, without constant oversight. If you're stuck in a cycle of reactive decision-making and chaos, this episode will show you how structured reporting can bring clarity and consistency. Key Takeaways: Predictable Success: Implementing consistent weekly reporting aids in creating predictable success by providing clear, actionable insights. Empowered Leadership: Use data-driven strategies to foster a sense of empowerment and responsibility among team members. Internal Integrity: Ensure every department maintains high standards of internal integrity to drive sustainable growth. Efficient Meetings: Streamline various operational meetings into one comprehensive session to enhance clarity and focus. Continuous Learning: Emphasize ongoing education and training to enhance skills and maintain a growth-oriented mindset. Quote for the Show: "When emotions are high, and everything's chaos, it's the lack of data and information leading to fear and anxiety." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37394245
info_outline
Episode #314: Employee Growth Plans & Incentive Pay
07/08/2025
Episode #314: Employee Growth Plans & Incentive Pay
In this episode, Molly challenges outdated annual reviews by introducing employee growth plans and incentive-based compensation tailored to individual motivators. She shares how law firms can shift to quarterly evaluations, driving accountability, engagement, and alignment with firm goals. Tune in for actionable strategies to build a high-performing, empowered team culture. Key Takeaways: Shift from annual performance reviews to quarterly evaluations to enhance employee motivation and continuous improvement. Align individual employee growth plans with the overarching goals of the firm to ensure cohesive progress and success. Introduce gamified and personalized incentive-based compensation structures that resonate with the unique motivations of each team member. Engage in collaborative discussions to identify what incentivizes team members beyond monetary compensation. Foster a culture of accountability, continuous development, and excitement within law firms through strategic leadership practices. Quote for the Show: "The annual review is a load of crap, highly ineffective...Think about it. You are upleveling four times a year (with employee growth plans) versus once a year." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37302655
info_outline
Episode #313: Focus Your Attorney and Delegate Effectively
07/01/2025
Episode #313: Focus Your Attorney and Delegate Effectively
In this episode, Molly shares powerful strategies to build attorney leadership, delegate effectively, and run high-impact law firm marketing meetings. She breaks down frameworks like the “9 Steps to Respectfully Focus Your Boss” and “5 Steps to Delegation Excellence,” emphasizing extreme ownership, accountability, and entrepreneurial management. Tune in for a practical blueprint to boost efficiency, empower your team, and drive law firm profitability. Key Takeaways: Leadership & Ownership: Step into true leadership by embracing accountability and extreme ownership, especially if you want to hit consistent goals. Clear Communication: Strong communication isn’t just helpful—it’s essential for team alignment and productivity. Focus & Delegation Frameworks: The 9 steps to maintain attorney focus and the five steps to delegation excellence are crucial frameworks for optimizing law firm operations. Defined Roles & KPIs: Without clear roles and metrics, you’ll always be stuck managing—Molly shows how to shift that. Systems That Work: Building processes, weekly templates, and huddles enhance collaboration and efficiency in meeting shared organizational goals. Quote for the Show: "Entrepreneurs have decision fatigue and want to be told what to do, where to be, and they want someone to hold their feet to their dreams." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37207000
info_outline
Episode #312: Mindset Shift from Employee to Intrapreneur
06/24/2025
Episode #312: Mindset Shift from Employee to Intrapreneur
In this episode, Molly McGrath explores the mindset shift from employee to intrapreneur, emphasizing accountability as the foundation for personal growth and law firm success. With tools like daily progress reports and outcome-based systems, she shows how to build a culture of trust, leadership, and productivity from within your team. Key Takeaways: Employee vs. Intrapreneur Mindset: Understand the differences between waiting for instructions and taking initiative to drive firm success. Importance of Accountability: Effective accountability systems can transform firm culture, leading to increased productivity and trust. Clear Outcomes and Systematization: Define explicit goals and processes to ensure consistent team performance and achievement tracking. Empowerment through Initiatives: Encourage teams to proactively identify problems and suggest solutions to drive growth and impact. Tools for Success: Utilize resources and structured methodologies to maintain focus, such as the daily progress report and the daily huddle. Quote for the Show: "Intrapreneurs proactively seek solutions, start conversations with 'here's the identified problem and here is my proposed solution for this.'" - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37108435
info_outline
Episode #311: Law Firm Marketing Strategies That Deliver Results
06/17/2025
Episode #311: Law Firm Marketing Strategies That Deliver Results
In this episode, Molly explains why law firm marketing isn’t just for the pros; it’s everyone’s job. She shares how intake teams and client service staff can step into a CMO mindset, using structured, data-driven marketing meetings to grow the firm beyond referrals. Learn actionable tools from The Law Firm Admin Bootcamp + Academy™ to build a consistent, effective law firm marketing system. Key Takeaways: Establishing a weekly marketing meeting is crucial for law firms regardless of size, helping transform referrals into a structured revenue stream. Even without a formal marketing team, individuals can assume a leadership role to implement a fully functional marketing system. Structured marketing agendas and consistent data analytics are key to optimizing marketing strategies and meeting client engagement goals. Virtual marketing assistants from overseas can be an affordable solution to support and execute the marketing framework. The consistent application of these frameworks empowers legal firms to hold stakeholders accountable and ensure ongoing business growth. Quote for the Show: "This framework and our experience are the one proven system implementation that will make or break making money and achieving your goal." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: 12-Week Law Firm Admin Bootcamp July 1st Cohort: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/37021830
info_outline
Episode #310: Unlock Your Inner Intrapreneur & Earn That Bonus
06/10/2025
Episode #310: Unlock Your Inner Intrapreneur & Earn That Bonus
In this episode, Molly breaks down the shift from employee to intrapreneur, highlighting how curiosity, ownership, and accountability drive real growth. Learn how daily progress reports and systemized communication can build a culture of leadership, productivity, and profitability. Key Takeaways: Transitioning from an employee to an intrapreneur requires cultivating a proactive, solution-oriented mindset. Intrapreneurs embrace challenges, focus on goals, and possess a deep curiosity essential for organizational growth. Utilizing tools like daily progress reports and team huddles can foster a culture of accountability and clear communication. A lack of accountability can lead to frustration, communication breakdowns, and loss of profitability. Leaders should encourage team members to step up, take ownership, and lead effectively within their roles. Quote for the Show: "An intrapreneur knows that behind every breakdown is a breakthrough." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36910695
info_outline
Episode #309: Attorney Referrals Just Got Easier
06/03/2025
Episode #309: Attorney Referrals Just Got Easier
In this episode, Molly is joined by Robert Simon, Co-founder of Justice HQ/Justice Team/Attorney Share/Justice Team, to explore how the platform is disrupting traditional law firm marketing. They discuss Simon’s journey from solo practitioner to multi-state success and how tech-powered referrals are replacing expensive PPC and Facebook ads. Discover a smarter, relationship-driven approach to growing your legal network and client base. Key Takeaways: Maximizing Referrals: Learn why tapping into trusted referral networks can be more powerful—and cost-effective—than pouring money into traditional ads. Smarter Systems: See how Attorney Share uses automation to make the referral process seamless, from intake to case tracking. Real Community: Discover how Justice HQ is creating a supportive legal network built on collaboration, not competition. Ethical Compliance: Get clear on how to navigate fee-sharing and co-counseling rules across states, without the legal headaches. Future of Legal Practice: Explore how AI and automation are shaping the future of law firm operations and client experience. Quote for the Show: "The time of lawyers saying, 'No, I cannot help you' is over. You now have an automated solution." - Robert Simon Connect with Robert Simon: Social Links: Website(s) Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36812855
info_outline
Episode #308: The 10 #s That Really Drive Law Firm Growth
05/27/2025
Episode #308: The 10 #s That Really Drive Law Firm Growth
In this episode, Molly is joined by Ryan Kimler, The Net Profit CFO, to explore the ten essential financial metrics that drive law firm growth. Ryan shares his transition from traditional accounting to advisory, revealing how law firm owners can use metrics like cash flow, invoice volume, and expense tracking to gain clarity and make smarter, growth-focused decisions. Key Takeaways: Knowing the difference between invoice volume and average invoice size can make all the difference in understanding and growing your firm’s revenue. Break your expenses into three clear categories—payroll, marketing, and overhead—so you can actually see where your money’s going and how to boost your bottom line. It’s not just about profit—understanding how cash flows in and out (including unpaid invoices and debt) is key to keeping your firm financially healthy. Many law firm owners try to pay off debt too quickly, without realizing how smart debt can actually help them grow. Don’t try to do it all alone—bringing in a bookkeeper or advisor can relieve stress and help you stay focused on what really drives profit. Quote for the Show: "The only way to grow revenue is to grow one of these two numbers. You're either issuing more invoices or you're increasing your average price." - Ryan Kimler Connect with Ryan: LinkedIn: Website: Facebook: Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36707835
info_outline
Episode #307: Elevating Every Team Member's Role with KPIs
05/20/2025
Episode #307: Elevating Every Team Member's Role with KPIs
In this episode, Molly breaks down how law firms can use KPIs to drive clarity, growth, and accountability across every position—from COOs to VAs. She explores how integrating job descriptions, time templates, and gamification into KPI frameworks helps firms identify revenue opportunities, improve client retention, and build incentive-based compensation structures. This training emphasizes progress over perfection, encouraging law firms to evolve and align every team member with measurable success. Key Takeaways: Role-Specific KPIs: Tailoring KPIs to individual job descriptions and responsibilities aids in personal and professional development. Mindset Shift: Treating all team members, including virtual assistants and part-time staff, with equal consideration enhances firm-wide performance. Continuous Improvement: Regular reviews and strategic retreats are crucial for evolving KPIs, ensuring they remain relevant and aligned with firm objectives. Motivation Through Gamification: Introducing competitive and engaging ways to achieve KPIs encourages a proactive approach to meeting firm goals. Quote for the Show: "Your KPIs should never ever be a one and done. It will be forever and ever evolving." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36611885
info_outline
Episode #306: A 12-Minute Guide to Strategic Retreats
05/13/2025
Episode #306: A 12-Minute Guide to Strategic Retreats
In this episode, Molly breaks down how to turn firm-wide strategic retreats from time-wasters into high-impact planning sessions that drive alignment and long-term results. She shares a proven structure—before, during, and after the retreat—to ensure full team engagement, clear goals, and the successful execution of power projects. Legal leaders will walk away with a practical roadmap to elevate their strategic planning retreats and fuel firm growth. Key Takeaways: Plan Ahead: Schedule strategic retreats annually and set firm deadlines for team input to ensure full participation. Prep with Purpose: Send out agendas and pre-retreat homework in advance to set the tone and drive clarity. Align on Impact: Choose power projects that align with firm goals and fuel both business and personal growth. Lead with Intention: Assign clear facilitation and note-taking roles to capture insights and keep everyone engaged. Keep the Momentum: Follow up with scheduled growth days and consistent check-ins to turn retreat ideas into results. Quote for the Show: "Stop getting hung up on job descriptions and titles. If you're here, you're a legal leader, but I want to give you the system and confidence." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36527660
info_outline
Episode #305: Mastering Communication for Legal Leaders
05/06/2025
Episode #305: Mastering Communication for Legal Leaders
In this episode, Molly breaks down what mastering communication really looks like for legal leaders—from handling those “Gotta minute?” interruptions to leading clearer, more productive meetings. She shares simple strategies like setting office hours, understanding team communication styles with the Kolbe A Index, and creating space for better conversations that actually move things forward. Key Takeaways: Understanding and utilizing different communication styles through the Kolbe A Index can significantly improve workplace efficiency and team interactions. Establishing a structured approach to managing "Got a minute?" moments can streamline communication and reduce workflow disruptions. Instituting 'are you interruptible?' as a standard office language can help maintain focused work environments and respect individual workflows. Implementing daily huddles and open office hours can facilitate better preparation and reduce unnecessary interruptions. Fostering a culture of self-awareness and accountability through clear communication standards helps take pressure off leadership roles. Quote for the Show: "People behave how you train them...the key is to have a system for facilitating and leading all communication in the firm." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36423880
info_outline
Episode #304: Time, Energy & Law Firm Productivity
04/29/2025
Episode #304: Time, Energy & Law Firm Productivity
In this episode, Molly shares how creating an "Ideal Law Firm Week" can dramatically boost law firm productivity, reduce stress, and build a thriving firm culture. She dives into strategic time management, proactive calendar planning, and energy optimization to help law firms streamline operations, improve revenue flow, and enhance client interactions. Key Takeaways: Creating an Ideal Week: Building a week around priorities—not constant reacting—can breathe new life into your law firm’s workflow. Importance of Energy: Beyond time and money, maintaining a positive and energetic atmosphere is crucial for successful client interactions and personal well-being. Challenges in Law Firms: Many legal practices suffer from overcommitment and poor delegation, which hinders growth potential and causes unnecessary stress. Proactive Calendar Management: Scheduling and prioritizing tasks can help avoid urgent crises and improve client satisfaction and staff morale. Revenue Flow Optimizations: Understanding the workflow from leads to sales meetings ensures consistent revenue and prevents inefficiencies. Quote for the Show: "Would you hire you? Is your energy infectious? Is it exciting?" - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36332775
info_outline
Episode #303: Mindset and Habits for Law Firm Teams
04/22/2025
Episode #303: Mindset and Habits for Law Firm Teams
In this episode, Molly unpacks the "Elevate to Excellence" framework—a powerful system for transforming law firm performance through intentional mindset and habits. She highlights how clearly defined outcomes, aligned team goals, and transparent communication create high-performance cultures rooted in accountability and trust. Molly also illustrates how embracing a CEO mindset and shared rules of engagement can shift daily interactions from vague to visionary. Key Takeaways: Clearly Define Goals: Establish desired outcomes for the firm, team, and individual roles. Effective Communication: Prioritize honest conversations and consistent real-time decision-making. Adopt a CEO Mindset: Embrace an approach focused on debriefing, refining, and taking strategic action. House Rules of Engagement: Develop shared guidelines that enhance team collaboration and efficiency. Lifetime Learning and Accountability: Encourage continual professional growth and personal responsibility. Quote for the Show: "The secret to performing excellence...lies in number one, knowing your desired outcome." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36240390
info_outline
Episode #302: How To Skyrocket Your Law Firm Sales
04/16/2025
Episode #302: How To Skyrocket Your Law Firm Sales
In this episode, Molly is joined by Sylvia Garibaldi, founder of SG & Associates, to explore how law firms can boost sales through modern marketing and visibility strategies. They discuss the mindset shift attorneys need to embrace sales, highlighting the power of online presence, strategic content, and referral partnerships. This conversation offers actionable insights for driving law firm sales through consistent engagement and a multi-channel marketing approach. Key Takeaways: Mindset Shift: Overcoming fear and imposter syndrome associated with self-promotion is crucial for legal professionals to achieve business growth. Ideal Client Strategy: Identifying both the end client and referral partners as target audiences is imperative for developing effective marketing strategies. Consistency in Marketing: Sustainable growth requires regular, strategic online visibility and content engagement. Referral Conversion: Maintaining a strong online presence is essential to ensure referrals convert into clients, as clients often research online before making decisions. Investment in Marketing: Building a long-term marketing strategy involves patience and consistency, with expectations of ROI varying depending on market penetration and experience. Quote for the Show: "Consistency is something that will always breed results. How long it will take is unknown." - Sylvia Garibaldi Connect with Sylvia: LinkedIn: Podcast: Facebook: Instagram: Website: H&E Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36123650
info_outline
Episode #301: Implementing Employee Growth and Incentive Plans
04/08/2025
Episode #301: Implementing Employee Growth and Incentive Plans
In this episode, Molly breaks down how law firms can implement effective employee growth and incentive plan strategies to boost accountability, engagement, and retention. She shares actionable steps, templates, and insights on systematizing growth reviews, creating transparent compensation structures, and fostering a culture of continuous feedback and development. Key Takeaways: Implementing structured quarterly employee growth plans and systematic reviews can significantly enhance team motivation and productivity. Incentive-based compensation plans align individual and organizational goals, fostering a culture of engagement and accountability. Encouraging self-reflection and coaching during employee reviews can lead to more meaningful conversations and improved performance. Identifying personalized rewards and incentives caters to diverse employee motivations beyond monetary compensation. Clear communication and regular strategic retreats are essential in sustaining a motivated and stable workforce. Quote for the Show: "Human beings at the core want time, attention, and feedback. And this provides it four times a year, quarterly." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/36032985
info_outline
Episode 300: Strategic Retreats that Work for Law Firms
04/01/2025
Episode 300: Strategic Retreats that Work for Law Firms
In this episode, Molly breaks down a proven, step-by-step approach to hosting powerful quarterly strategic retreats tailored for law firms. From preparation to execution, she shares how to create focused, distraction-free sessions that align your team, spark collaboration, and drive “power projects” forward. She also offers actionable strategies to help firms achieve long-term goals and build stronger, more cohesive teams. Key Takeaways: Schedule and plan quarterly strategic retreats ahead of time, ensuring alignment with stakeholders. Emphasize pre-work and agenda-setting to streamline retreats and focus on key strategic priorities. Engage team members across all levels for holistic input and buy-in towards firm goals. Identify and prioritize four key power projects through careful assessment of their value and alignment with firm objectives. Foster a culture of accountability and continual personal and professional development for sustained success. Quote for the Show: "We are committed, we are excited, we are invested, and we have the resources to be able to pull this off." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/35930755
info_outline
Episode 299: Unlocking Potential with Targeted KPIs and Bonuses
03/25/2025
Episode 299: Unlocking Potential with Targeted KPIs and Bonuses
In this episode, Molly explores how law firms can unlock potential across all roles—from intake and client services to paralegals and attorneys—by aligning each position with clear, data-driven KPIs. She shares real-world success stories, like Alejandro’s, to demonstrate how even underestimated team members can become powerful drivers of growth, efficiency, and client satisfaction when empowered with the right metrics and incentives. Key Takeaways: Role Empowerment through KPIs: Establishing specific, role-based KPIs in law firms transforms each employee into a critical contributor towards the firm's success. Incentivized Performance: Offering bonus-based incentives tied to KPI achievements motivates law firm staff, enhancing overall productivity and morale. Data-Driven Decisions: Regular review of KPIs guides strategies for process improvement, reducing client churn, and shortening lifecycle matters. Client Satisfaction Focus: Continual focus on client care and follow-up ensures high client satisfaction rates and leads to positive testimonials and reviews. Collaborative Goal Setting: Engaging team members in refining KPIs encourages a team-centric approach, fostering collaborative growth towards firm objectives. Quote for the Show: "You are the director of first impressions and the most important position in my book in the firm." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/35833065
info_outline
Episode 298: Mastering Weekly Reporting for Law Firm Metrics
03/18/2025
Episode 298: Mastering Weekly Reporting for Law Firm Metrics
In this episode, Molly explores transformative strategies for law firms to boost efficiency and productivity. She introduces a key report serving as a "state of the union" for firm operations and highlights the value of expert-led weekly coaching to refine CRM workflows and law firm metrics. Emphasizing continuous learning, Molly shares how leveraging weekly reporting tools, strategic communication, and a mix of traditional and modern systems can streamline operations, enhance decision-making, and drive firm-wide growth. Key Takeaways: Comprehensive Weekly Reporting: Leverage detailed reports to gain insights into law firm operations, helping identify areas for improvement and facilitating informed decision-making. Continuous Learning: Engage in regular coaching sessions to stay updated on CRM workflows and technological advancements, enhancing skills and growth potential. Effective Communication: Implement strategic communication methods across teams to efficiently manage client interactions and internal processes. Transformative Analytics: Utilize analytics to perform health checks on firm operations, identifying potential issues and opportunities for growth. Optimized Workflows: Harness both traditional tools like Excel and advanced CRM systems to streamline processes and increase efficiency. Quote for the Show: "You can kill 5,000 birds with one stone in this one meeting with one report." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/35539630
info_outline
Episode 297: The Weekly Marketing Meeting Tools
03/11/2025
Episode 297: The Weekly Marketing Meeting Tools
In this episode, Molly breaks down the essentials of weekly marketing meetings and how they drive law firm growth. She shares a proven blueprint for success, covering time chunking, strategic calendar management, and the key role these meetings play in keeping your firm on track. Learn how to hardwire weekly marketing meetings into your schedule to ensure consistency, accountability, and long-term success. Key Takeaways: Structured Scheduling: Implement time templates and chunking to optimize productivity and energy management. Prioritizing Marketing Meetings: Move marketing discussions to strategic times in the week to ensure focus and commitment. Utilizing Analytics: Regularly review digital analytics and community outreach efforts to gauge success and adapt strategies effectively. Effective Communication: Tailor communication strategies according to attorney's preferences and ensure accountability in meetings. Resources and Delegation: Utilize virtual assistants and affordable marketing resources to handle operational tasks efficiently. Quote for the Show: "The numbers don't lie. The numbers are the only way that we make money and impact people." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/35507285
info_outline
Episode 296: 9 Steps to Refocus Your Boss and Be Productive
03/04/2025
Episode 296: 9 Steps to Refocus Your Boss and Be Productive
In this episode, Molly delves into the "9 Steps to Respectfully Focus Your Boss," a framework for boosting productivity and profitability in law firms. As legal professionals juggle client work and firm operations, Molly highlights the power of structured frameworks and strategic meetings. This episode is a practical guide for legal administrators looking to keep their boss focused and efficient—without overstepping boundaries. Key Takeaways: Weekly Marketing Meetings: Instituting a non-negotiable weekly marketing meeting is pivotal, ensuring all marketing initiatives are structured and focused, aligning with overall revenue goals. Set Boundaries and Clarify Goals: Clearly defined permission standards and house rules prevent disruptions in workflow, empowering team members to make informed, independent decisions. Embrace Change as a Constant: Understanding and accepting that law practice involves perpetual change allows legal teams to propose solutions instead of dwelling on problems. Humor and Incentives: Infusing humor and setting fun incentives can alleviate the strenuous nature of legal work, fostering a more engaged and motivated team environment. Five Levels of Delegation: Utilizing a structured delegation framework aids in clarifying tasks and responsibilities, moving team members toward greater autonomy and leadership roles. Quote for the Show: "Knowing your attorney’s Kolbe profile is crucial; it will guide how you interact and set effective boundaries." - Molly McGrath Links: Website: Facebook: Instagram: LinkedIn: Law Firm Admin Bootcamp: Get Fix My Boss Book: Ways to Tune In: Amazon Music - Apple Podcast - Spotify - Stitcher - YouTube -
/episode/index/show/hiringandempowering/id/35505285