Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson
The Home Service Expert Podcast
Release Date: 06/02/2025
The Power of Networking: Who's in Your Life? with Ivan Misner
The Home Service Expert Podcast
In this conversation, Dr. Ivan Misner, founder of BNI, discusses the significance of networking and relationships in business. He emphasizes the importance of surrounding oneself with positive influences and the impact of networking on personal and professional growth. Misner shares insights on the VCP (Visibility, Credibility, Profitability) process and how to effectively build relationships that lead to success. He delves into the significance of world-class service, the importance of building meaningful relationships, and the art of networking. Don’t forget to register for...
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Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson
The Home Service Expert Podcast
This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of...
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Becoming a Real Estate Expert with Brandon Turner
The Home Service Expert Podcast
In this conversation, Brandon Turner shares his journey from a blue-collar background to becoming a successful real estate investor and entrepreneur. He discusses the importance of focusing on one's primary business before diversifying into real estate, the various ways to make money in real estate, and the significance of personal branding. Turner also highlights the challenges faced by many real estate educators who may not actively invest anymore and emphasizes the importance of trust and commitment in both personal and professional relationships. The discussion touches on the mindset of...
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Mastering Sales in 2025 - Winning Strategies with Sam Wakefield
The Home Service Expert Podcast
Sam Wakefield discusses the importance of continuous learning in sales, particularly in the HVAC industry. He emphasizes building strong relationships with clients, understanding their needs, and the emotional aspects of selling. Sam shares his journey in creating Close It Now, a sales training company, and highlights the need for a shift in the home service industry towards better pricing strategies and valuing quality over cost. He also addresses common pitfalls in sales processes and the importance of starting with sales training early in business development. Ultimately, Sam advocates for...
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Navigating the Digital Marketing Landscape with Kick Charge Creative
The Home Service Expert Podcast
In this conversation, Dan Antonelli & Ryan Redding delve into the critical role of branding, digital marketing, and the long-term investment required for effective SEO. The conversation also highlights common misconceptions about the process of creating unique brand identities and the operational challenges businesses face in their growth journey. They emphasize the need for businesses to invest adequately in marketing channels, to leverage data for decision-making, and to engage with their communities through grassroots efforts. Don’t forget to register for Tommy’s event,...
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Unlocking the Secrets of Real Estate Success with Patrick Francey
The Home Service Expert Podcast
In this conversation, Tommy Mello and Patrick Francey delve into the world of real estate investing, discussing the mindset required for success, the concept of the 'Everyday Millionaire', and the importance of investing wisely. They explore various strategies for real estate investment, including the innovative 'self-funding house' concept, and emphasize the significance of courage and risk-taking in business. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and...
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Special Family Q&A with Tommy Mello’s Niece and Nephews!
The Home Service Expert Podcast
In this conversation, Tommy Mello discusses the importance of courage, embracing rejection, and financial literacy with his niece and nephews. They explore key lessons from the book 'Rich Dad Poor Dad' and the philosophy of 'Go For No,' emphasizing the value of learning from failure and the significance of pursuing one's dreams without fear of rejection. The discussion also touches on future aspirations, sales strategies, and the power of curiosity in personal and professional growth. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s...
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Building Trust in a Digital Age with Marcus Sheridan
The Home Service Expert Podcast
In this conversation, Marcus Sheridan discusses the evolving landscape of marketing in the home services industry, emphasizing the importance of video content, disruption, and building trust with customers. He shares insights on how businesses can adapt to changes brought about by AI and commoditization, and highlights the need for transparency and innovation to stand out in a competitive market. He also discusses the evolving landscape of sales and marketing, emphasizing the importance of adapting to new consumer preferences and leveraging technology while exploring the significance of...
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Harnessing AI for Financial Insights with Mike Barnhart
The Home Service Expert Podcast
In this conversation, Mike Barnhart, COO and CFO of Eco Plumbers, discusses the essential role of hope in leadership, financial growth strategies, and the importance of curiosity in business. The discussion also covers customer retention through membership models, the importance of incentive plans, and effective budgeting practices. Additionally, Tommy and Mike delve into team development, the use of technology for efficiency, and managing expenses for profitability. The conversation also highlights the role of technology in improving sales processes and the necessity of effective recruitment...
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Mastering the Art of Franchising with Jeff Dudan
The Home Service Expert Podcast
In this episode, Jeff Dudan delves into the intricacies of franchising, emphasizing the importance of personal control and decision-making in business. He discusses the high failure rates of franchisees, the passion required for successful franchising, and the growth potential within the service industry. He also touches on the transition from being an operator to an entrepreneur, the significance of personal standards, and the quest for purpose beyond business success: the importance of community and the positive effects of successful business practices on individuals and families. Don’t...
info_outlineThis conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros.
Don’t forget to register for Tommy’s event, Freedom 2025!
This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.
For more details visit freedomevent.com
00:00 Enhancing Communication Skills in Home Services
02:23 Identifying Blind Spots in Call Conversions
04:46 The Impact of Private Equity on Training
08:31 Maximizing Technician Performance and Lead Generation
11:56 The Importance of Comprehensive Customer Service
15:15 Balancing Technology and Human Interaction
21:33 The Role of Leadership in Business Success
24:57 The Value of Ongoing Training and Accountability
29:11 Rising Awareness in Call Centers
30:45 Leveraging Technology for Customer Engagement
31:51 The Importance of Technological Adaptation
33:07 Investment Trends in Home Services
34:54 Enhancing Customer Experience through Personal Touch
35:59 Training Technicians for Better Communication
39:17 Transforming Service into Sales
44:19 Staying Ahead in the Home Service Industry
47:35 Advice for Aspiring Speakers
57:21 Onboarding and Next Steps for Power Selling Pros