Building Trust and Loyalty in Business - Alisa Imperial
The Home Service Expert Podcast
Release Date: 09/15/2025
Keeping the Blue Collar Spirit Alive with RJ Magee
The Home Service Expert Podcast
In this conversation, RJ Magee and Tommy Mello emphasize the importance of surrounding oneself with smarter individuals and maintaining a strong connection to the blue-collar workforce. They discuss the challenges faced by general managers and operators, highlighting the need for effective communication and understanding of the trades to ensure organizational success. 00:00:00 Cold Open 00:00:11 Title Sequence 00:00:31 Show Notes VO 00:01:17 Intro Into Interview 00:26:46 Insertion Edit 00:27:55 Interview Resumes 00:52:54 Outro
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The 4 Pillars of Leadership with Paul Kelly
The Home Service Expert Podcast
In this conversation, Paul Kelly discusses the secrets to success that many people overlook. Tommy and Paul emphasize the importance of thinking critically and making informed decisions, which can lead to better outcomes. The speakers also highlight the value of ongoing training and the potential for individuals to improve their thinking skills, ultimately transforming their actions and results. 00:00:00 Cold Open 00:00:07 Title Sequence 00:00:26 Show Notes VO 00:01:12 Intro Into Interview 00:30:47 Insertion Edit 00:32:02 Interview Resumes 01:02:12 Outro
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The Art of Leadership: Build Trust Overnight with Jeff Hancher
The Home Service Expert Podcast
Jeff Hancher is a USA Army veteran, bestselling author, and nationally recognized keynote speaker who helps leaders and organizations unlock elite performance. As the creator of the Firm FeedbackTM methodology, he guides executives and teams to communicate with clarity, embrace bold leadership, and build high-performing, feedback-driven cultures. Through workshops, masterminds, and transformational keynotes, Jeff inspires actionable change, helping leaders elevate their teams, scale performance, and leave a lasting impact on their organizations and communities. Timestamps: 00:00:00 Cold...
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E440 Unlocking Buyer Psychology: The Key to Sales Success with Joe Cunningham
The Home Service Expert Podcast
The conversation delves into the psychology of buyers, emphasizing that individuals do not purchase solutions for problems they are unaware of. It highlights the importance of salespeople addressing the problems their products solve. Additionally, it explores the perception of value in purchases, illustrating how personal biases affect the way individuals view the cost of their own purchases versus those of others. 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:30 Show Notes VO 00:01:15 Intro Into Interview 00:41:05 Outro
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E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership
The Home Service Expert Podcast
Scott Clary is a serial entrepreneur, brand strategist, and the creator and host of the top-ranked Success Story podcast, where he’s interviewed some of the world’s most influential entrepreneurs, leaders, and visionaries. With an impressive career advising startups and building global brands, Scott has become a go-to voice on growth, leadership, and the mindset required to win in today’s competitive landscape. At the heart of Scott’s work is a deep belief that success is far more than financial achievement — it’s about ownership, purpose, and the relentless pursuit of meaningful...
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Wealth Hacks and Motivation for Entrepreneurs with Tom Howard
The Home Service Expert Podcast
In this episode, Tommy and Tom Howard discuss the responsibility of leadership, the need for immediacy in follow up calls, and how to be a good CEO. They also discuss how to succeed by doing difficult things. Timestamps: 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:29 Show Notes VO 00:01:15 Intro Into Interview 00:51:20 Outro
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Unlocking the Secrets of Cold Calling with Peter Roth
The Home Service Expert Podcast
In this conversation, Tommy Mello interviews Peter Roth, a seasoned entrepreneur and expert in the call center industry. They discuss the challenges and strategies of cold calling, the importance of lead management, and the nuances of targeting the right audience in home services. Peter shares insights on building and managing call centers, the role of AI in sales, and the significance of personal branding in business. The discussion also touches on Peter's experiences in the solar and HVAC industries, as well as his journey in the cigar business. The conversation concludes with thoughts on...
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From Prison to Purpose: Peter Meyerhoff's Journey of Redemption
The Home Service Expert Podcast
In this episode, Peter Meyerhoff shares his incredible journey from a troubled youth and time in prison to becoming a successful entrepreneur, motivational speaker, and advocate for change. Peter discusses the pivotal moments that led to his transformation, including overcoming addiction, finding purpose, and building a new life dedicated to helping others. His story is one of resilience, redemption, and the power of mindset in achieving personal and professional success. 00:00 From Addiction to Redemption 03:08 The Journey Through Crime and Prison 05:54 Life Lessons from Solitary Confinement...
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The Reality of Entrepreneurship: Challenges and Misconceptions with Cameron Herold
The Home Service Expert Podcast
In this conversation, Tommy Mello and Cameron Herold discuss the importance of caring for employees, the challenges of entrepreneurship, and the significance of employee happiness in driving business success. They explore the differences between coaching and mentoring, the need for optimizing business operations, and the role of leadership in fostering a strong company culture. The discussion also touches on personal growth, the search for meaning beyond work, and the impact of influential books on leadership perspectives. 00:00 Caring for Employees: The Foundation of Success 04:49 The...
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AI and the Transformation of Business with Leo Pajera
The Home Service Expert Podcast
In this episode of The Home Service Expert podcast, host Tommy Mello interviews Leo Pareja, CEO of eXp Realty, discussing his journey in real estate, the impact of technology and AI on the industry, and the importance of branding and visibility in business. They explore the future of real estate, the challenges posed by AI and automation, and the need for human interaction in a rapidly changing workforce. Leo shares insights on finding purpose beyond success and the significance of prioritizing family and experiences over material achievements. 00:00 Introduction to the Home Service Expert...
info_outlineIn this conversation, Tommy Mello and Alisa Imperial discuss the importance of belief in business, the challenges faced in the home services industry, and the critical role of trust and delegation. They emphasize the need for a fun training culture, the value of pricing and customer experience, and the impact of mentorship on business growth. The discussion also highlights the significance of community collaboration and leadership in achieving success, as well as the importance of continuous learning and giving back to the community.
00:00 The Importance of Belief in Business
02:54 Navigating Challenges in Home Services
05:47 Understanding Trust and Delegation
08:58 Overcoming Fear and Embracing Change
12:04 Identifying Readiness for Growth
15:01 Creating a Culture of Fun in Training
17:46 The Value of Pricing and Customer Experience
21:07 Building Trust and Loyalty in Business
24:07 The Role of Mentorship in Business Growth
26:43 The Future of Garage Door Services
29:50 The Power of Community and Collaboration
32:48 The Impact of Leadership on Business Success
36:00 Creating a Brand that Resonates
39:02 The Journey of Self-Discovery and Growth
41:58 The Importance of Giving Back
45:07 The Value of Continuous Learning
47:56 The Role of Events in Industry Growth
50:39 Final Thoughts on Business Success