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Episode 4: Alison Lichtenstein, Director of Customer Experience Design - Dow Jones

The How Digital Marketing Works® Podcast

Release Date: 12/24/2018

Episode 5: Doug Harrison, Senior Director of Marketing - TIAA Tuition Financing show art Episode 5: Doug Harrison, Senior Director of Marketing - TIAA Tuition Financing

The How Digital Marketing Works® Podcast

Doug Harrison is the senior director of marketing for Scholar Share, California's 529 college savings plan. In this episode, Doug shares his approach to designing and activating an integrated marketing plan for a diverse audience, with more than 50% of the budget going to digital marketing channels.

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Episode 4: Alison Lichtenstein, Director of Customer Experience Design - Dow Jones show art Episode 4: Alison Lichtenstein, Director of Customer Experience Design - Dow Jones

The How Digital Marketing Works® Podcast

Alison Lichtenstein is the Director of Customer Experience Design at Dow Jones. In this episode, Alison dishes on what customer experience design means and how it fits in a business like Dow Jones. She also shares practical advice for marketers seeking tried and true ways to optimize the customer experience.

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The How Digital Marketing Works® Podcast

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Episode 1: Eric Brown DSc, CIO - SentimenTrader.com show art Episode 1: Eric Brown DSc, CIO - SentimenTrader.com

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Alison Lichtenstein is the Director of Customer Experience Design at Dow Jones. In this episode, Alison dishes on what customer experience design means and how it fits in a business like Dow Jones. She also shares practical advice for marketers seeking tried and true ways to optimize the customer experience.