Episode 204: Why AI Fluency Will Transform HR – Andy Doyle, Chief People Officer at Kantar

With over 30 years of HR experience, Andy reflects on the impact work has on people’s lives beyond the office - shaping families and communities. He shares how creating fulfilling environments and taking bold steps on talent, inclusion and opportunity can leave lasting legacies that extend far beyond any single organisation. 

Looking ahead, Andy discusses the opportunities and challenges of AI, urging HR to embrace learning, experimentation and even failure, as essential tools to reimagine the world of work. He shares how Kantar has built an authentic community of AI influencers by empowering curiosity and encouraging self-nomination, adopting a social media–style approach that has driven real engagement. 

Alongside technology, Andy speaks about the personal experiences that fuel his passion for inclusion and social change, from becoming a trustee of the Alzheimer’s Society to celebrating cultural difference through food across Kantar’s global workforce. 

Andy advocates that HR can combine human connection and technological innovation to create positive impact for organisations, colleagues and society. He offers one wish for every HR leader: to become fluent in AI - in understanding its transformative power.

References:

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Thank you to How HR Leaders Change the World - Live! 2025 - brought to you by Uplifting People for sponsoring this episode  

This episode is brought to you by HR’s boldest moment yet - How HR Leaders Change the World Live. Today’s HR leaders are navigating extraordinary demands, balancing short-term business performance with shaping long-term, purpose-driven strategy. Yet despite holding the key to sustainable commercial success, HR is often undervalued, under-supported, and expected to play it safe.

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