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Episode 223: Military Leadership for Modern HR: Trust, Accountability and Human Skills at Work: Michelle Westwood, Chief People Officer at Osborne Clarke

How HR Leaders Change the World

Release Date: 02/03/2026

Episode 223: Military Leadership for Modern HR: Trust, Accountability and Human Skills at Work: Michelle Westwood, Chief People Officer at Osborne Clarke show art Episode 223: Military Leadership for Modern HR: Trust, Accountability and Human Skills at Work: Michelle Westwood, Chief People Officer at Osborne Clarke

How HR Leaders Change the World

Michelle reflects on her career from 20 years in the Royal Navy to the legal sector, highlighting how her military background instilled leadership qualities founded on trust and how modelling compassionate leadership improves team engagement that also creates meaningful change. Discussing how military lessons translate to professional services, Michelle emphasises the importance of developing leadership skills at every stage of a career, sharing the concept of an ‘accountability ladder’ to encourage every colleague to demonstrate leadership in their role. Michelle also explores the...

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Episode 222: Be a Queen: The Power of Human-centred HR: Ewen MacPherson, Group Chief People Officer at Havas UK show art Episode 222: Be a Queen: The Power of Human-centred HR: Ewen MacPherson, Group Chief People Officer at Havas UK

How HR Leaders Change the World

The queen is the most powerful player on a chessboard – a queen can move anywhere - just like HR. Ewen shares why HR practitioners need to stop staying in their square and start thinking like a queen on a chessboard.   He explores how meaningful change comes through sustained commitment to human-centred approaches and shares the example of The Havas Platform, demonstrating how HR can create impact both within organisations and society.   Ewen champions transparency as foundational to trust and...

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Episode 221: Rethinking HR for Connection and Innovation: Fabiola Williams, Partner & Chief People Officer at Brunswick Group show art Episode 221: Rethinking HR for Connection and Innovation: Fabiola Williams, Partner & Chief People Officer at Brunswick Group

How HR Leaders Change the World

Fabiola explores how real change often comes from small, human moments - conversations, deep listening and creating spaces where people can bring their whole selves. Drawing on her international career and psychotherapy studies, she shows how engaging with people relationally forms the foundation for sustainable organisational transformation.   Fabiola also highlights the power of human-centred design in organisations. By fostering improvisation and curiosity, and giving employees a voice, teams build resilience, creativity and stronger connections. Concepts such as ‘the fertile...

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Episode 220: AI & HR – Hype vs Reality: Samantha Howarth, Organisational Transformation Lead at Slalom show art Episode 220: AI & HR – Hype vs Reality: Samantha Howarth, Organisational Transformation Lead at Slalom

How HR Leaders Change the World

Samantha cuts through the AI hype to discuss what businesses are really experiencing, including thoughts on why investment in AI is high, yet value remains elusive - highlighting challenges with legacy technology, data, governance and workforce readiness.   Emphasising the crucial role of HR in shaping the future of work, working alongside tech and data leaders and the importance of cross-functional collaboration, Samantha highlights a striking insight from Slalom’s research: empathy and communication are being deprioritised, even as these human skills become more important for...

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Episode 219: Leading with Purpose – How HR Can Drive Real Change in 2026:   Nigel Miller, Chief People Officer, International at Edelman  show art Episode 219: Leading with Purpose – How HR Can Drive Real Change in 2026: Nigel Miller, Chief People Officer, International at Edelman

How HR Leaders Change the World

Kicking off the new year Nigel reflects on the human impact of HR, sharing his working principles: focus on what is within your control, particularly the ‘how’ of decision-making, and approach people with empathy and care.   Looking to the future, Nigel explores the opportunities and challenges HR faces in a world shaped by AI. He highlights the importance of human skills - relationships, empathy, connection - and shares how HR can unite purpose, people and performance to positively impact work and society.   Nigel challenges HR...

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Episode 218: Sir Bob Geldof at How HR Leaders Change the World – Live! Harnessing the Power of Your Profession to Drive Positive Change   show art Episode 218: Sir Bob Geldof at How HR Leaders Change the World – Live! Harnessing the Power of Your Profession to Drive Positive Change

How HR Leaders Change the World

Celebrating an incredible milestone – this network of HR Changemakers has now donated over $1 million to vulnerable children - we bring you a special, live-recorded episode: Sir Bob Geldof, on stage with Cecilia Crossley at How HR Leaders Change the World – Live! for a fireside chat on purpose, people and harnessing your profession to drive change.   Discussing how HR can deliver people strategy for commercial businesses, and at the same time have positive impact, he reflects that “work has to be more than the exchange of effort for wages”.  Sir Bob shares his story and...

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Episode 217: Inclusive Leadership in Action: How Small HR Changes Drive Big Culture Shifts - Mark McLane, Head of Diversity, Inclusion and Well-being at M&G show art Episode 217: Inclusive Leadership in Action: How Small HR Changes Drive Big Culture Shifts - Mark McLane, Head of Diversity, Inclusion and Well-being at M&G

How HR Leaders Change the World

Mark McLane shares how curiosity, courage, and starting with small, human-centred actions have driven transformational change, from community initiatives in Michigan to the global This Is Me campaign, which began at Barclays. Mark explains the principles that guide his work, emphasising listening, learning and evolving organisational practices to support a multigenerational workforce. Using examples from M&G, he shows how simple, thoughtful adaptations, for example embedding menopause guidance into broader policies, can shift culture and deliver meaningful, positive change. He also...

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Episode 216: Financial Inclusion & the Future of Work – Elli Michaelides, Chief People Officer, Vanquis   show art Episode 216: Financial Inclusion & the Future of Work – Elli Michaelides, Chief People Officer, Vanquis

How HR Leaders Change the World

Elli shares how Vanquis combines purpose with people strategy, supporting customers historically underserved by mainstream banking, while building a culture that empowers colleagues to thrive.   Elli reflects on the organisation’s focus on financial inclusion, wellbeing and future skills, highlighting opportunities ahead for AI and technology to free colleagues for meaningful work, rather than replace them.  Looking ahead, Elli shares her vision for the future of work: workplaces where people feel supported and empowered to grow. She reflects on the ongoing journey of...

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Episode 215: Progressive People Practices & the Future of Work - Alex Voakes, CEO, Peak PEO show art Episode 215: Progressive People Practices & the Future of Work - Alex Voakes, CEO, Peak PEO

How HR Leaders Change the World

Alex discusses the progressive people practices that have shaped his leadership and powered Peak PEO’s growth. He shares his unconventional journey from stand-up comedy to international employment, revealing how creativity and adaptability helped him build a business that enables companies to hire talent anywhere in the world and support distributed teams.   Alex describes how and why he introduced bold ideas including a four-day work week, emphasising that change begins with passion, conviction and thoughtful experimentation. He encourages HR leaders to take small steps that build...

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Episode 214: The Power of the Collective: HR’s Role – Usha Kakaria-Cayaux, CHRO at Ofi show art Episode 214: The Power of the Collective: HR’s Role – Usha Kakaria-Cayaux, CHRO at Ofi

How HR Leaders Change the World

CHRO at ofi (olam food ingredients), a global food ingredients company, anchored in sustainability, that operates in over 50 countries and sources from  2.8 million farmers across cocoa, coffee, dairy, nuts and spices provides to service big food brands and manufacturers with food and beverage ingredients for a diverse range of products ranging from a plant-based latte mix to an almond based snack bar – Usha highlights how meaningful change comes from small, everyday moments – using one-to-one...

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More Episodes

Michelle reflects on her career from 20 years in the Royal Navy to the legal sector, highlighting how her military background instilled leadership qualities founded on trust and how modelling compassionate leadership improves team engagement that also creates meaningful change.

Discussing how military lessons translate to professional services, Michelle emphasises the importance of developing leadership skills at every stage of a career, sharing the concept of an ‘accountability ladder’ to encourage every colleague to demonstrate leadership in their role. Michelle also explores the intersection of AI and human experience, highlighting how curiosity, critical thinking, and neurodiverse perspectives can differentiate organisations in ways data alone cannot measure.

Michelle shares her passion for supporting the veteran and military spouse community, illustrating how inclusive talent strategies can unlock overlooked potential. She reflects on initiatives from her past roles, including improving female retention in the Royal Navy and resolving NHS pay differentials through collaborative, transparent approaches and shows how small, thoughtful interventions can have profound impact.

 

How is AI really playing out? Slalom’s new research

Thank you to Slalom for sponsoring this week's podcast episode. 

If you’re an HR leader navigating AI and wondering how to move from ambition to adoption, Slalom’s latest research offers practical insights you can use right away.

Slalom surveyed more than 2,000 global executives to understand how AI is really playing out, where investment is translating into value, where it isn’t and, what that means for leadership, skills and cross functional alignment. 

Download your free summary here: Get Slalom's latest AI research

👥 Join our free HR Changemakers community 

 

You’ll be the first to hear about each podcast episode, about our events, and receive free bonus resources that enhance your influence and impact.   

 

Join us here:upliftingpeople.com/pages/how-hr-leaders-change-the-world 

 

And on Linkedin: Uplifting People | LinkedIn 

  

Are you looking for your next great read that inspires you and helps your work? 

 

We’re easing into February with Why We Sleep by Matthew Walker as our Book of the Month – a fascinating guide to understanding the power of rest and the profound impact sleep has on our health, mood, and performance.

Walker draws on decades of research to show why sleep is essential for our body, mind, and wellbeing – a gentle reminder to prioritise rest after a dark and tiring January. It’s a perfect read for nurturing yourself and reclaiming energy for both your personal and professional life.

Let this month’s book inspire you to make self-care a priority, because even small changes to our sleep habits can transform the way we feel, think, and show up each day.

 

Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month’s Uplifting Book.

 

References:

 

The Armed Forces Covenant – The official UK‑wide pledge that organisations can sign to demonstrate support for members of the Armed Forces community, committing to treat them and their families fairly and without disadvantage. Sign the Armed Forces Covenant (UK Government)

 

Forces Employment Charity – A charity providing lifelong support, training, mentoring, and employment opportunities for service leavers, veterans, reservists, spouses and partners, helping connect military experience with civilian careers. Forces Employment Charity