Balancing Bots and Brains: The Human-AI Advantage
Release Date: 10/30/2024
Cyber Shadows: The Stealthy Threats Lurking in Our Infrastructure
HSB's New Ways of Thinking
In this episode, Jeff O’Shaughnessy interviews former FBI operative and cybersecurity expert Eric O'Neill who reveals the shocking truth about nation-state affiliated cyber crime and its impact on critical infrastructure. He exposes how foreign threat actors are using probe attacks to infiltrate and map our power grid, preparing for a future war that could bring catastrophic consequences. Eric warns that we're in a "lot of trouble" and that a critical infrastructure attack is not only plausible but possible.
info_outline
The Dark Web Economy: A $12 Trillion Problem
HSB's New Ways of Thinking
In this episode, Jeff O’Shaughnessy speaks with former FBI operative and cybersecurity expert Eric O'Neill who shares his expertise on the state of cyber crime, revealing a staggering $12 trillion problem that's growing exponentially. With the increasing use of AI, cyber crime is becoming more convincing, more frequent, and more deceptive. Join us for a deep dive into the underworld of cyber crime and what it means for your business and personal security
info_outline
The Evolution of Espionage: From Floppy Disks to Thumb Drives
HSB's New Ways of Thinking
In a continuation of a conversation with Eric O'Neill, former FBI operative and cybersecurity expert, Jeff O’Shaughnessy takes a deeper dive into the story of Robert Hanssen, the first-ever cyber spy. Eric shares how Hanssen's hacking skills and adaptability allowed him to breach FBI systems and networks for decades, and how he revolutionized espionage by using technology to drop data to foreign powers.
info_outline
Undercover with a Legend: Eric O'Neill on Cybersecurity and Espionage
HSB's New Ways of Thinking
In a thrilling episode of HSB's New Ways of Thinking Podcast, Jeff O’Shaughnessy talks with Eric O'Neill, a legendary former FBI operative turned cybersecurity expert, shares his hair-raising story of catching notorious spy Robert Hanssen. From his early days as an FBI ghost to his daring undercover mission, Eric recounts the twists and turns that led to Hanssen's capture.
info_outline
The AI Paradox: How Can Something So Smart Be So Energy-Hungry?
HSB's New Ways of Thinking
In the last episode focused on AI, Jeff O'Shaughnessy and Naveen Agarwal explores the intersection of energy efficiency and AI, highlighting the high energy costs of powering AI systems like GPT. He discusses the development of fusion energy as a potential solution, but notes that this technology is still in its infancy. Agarwal also speaks about the risks that AI poses to the insurance industry, including new exposures and liabilities related to AI decision-making. Ultimately, he emphasizes the need for humans to adapt and build alongside AI in order to succeed.
info_outline
Deep Fakes and Dirty Tricks: The Dark Side of Generative AI
HSB's New Ways of Thinking
During this episode of New Ways of Thinking, Naveen Agarwal discusses with Jeff O’Shaughnessy the significant challenges and risks associated with Generative AI, particularly in the areas of deep fakes, identity, and privacy. He notes that while responsible players in the industry are working to address these issues, the threat of malicious actors using AI to compromise identities and access sensitive information remains a major concern. Agarwal also highlights the potential benefits of Generative AI in detecting fraud and improving emergency response times in industries such as...
info_outline
The Double-Edged Sword of AI: Balancing Opportunity and Risk
HSB's New Ways of Thinking
In the next episode, Jeff O'Shaughnessy and Naveen Agarwal discuss the potential of General Artificial Intelligence (Gen AI) to enable new possibilities and opportunities, rather than simply automating existing tasks. Agarwal believes that Gen AI will create new use cases and empower humans to achieve more, citing examples in healthcare and insurance. However, he also acknowledges the challenges that come with AI, such as bias and hallucination, and emphasizes the need for ongoing monitoring and testing to ensure the accuracy and fairness of AI models.
info_outline
Balancing Bots and Brains: The Human-AI Advantage
HSB's New Ways of Thinking
In this episode, Jeff O'Shaughnessy and Naveen Agarwal discusses the impact of General Artificial Intelligence (Gen AI) on various business cases, highlighting three key areas where it has made significant inroads: knowledge management, content generation, and call center operations. He provides examples of industries and companies that have successfully implemented Gen AI, such as insurance carriers using it for underwriting and claims processing. Agarwal also addresses concerns about AI replacing human jobs, emphasizing the importance of focusing on automating tasks rather than displacing...
info_outline
The Continuous Learner: Unlocking AI's Full Potential
HSB's New Ways of Thinking
In this next episode of New Ways of Thinking, Jeff O'Shaughnessy and Naveen Agarwal continue a deep discussion about AI - specifically getting into additional terms and nuances related to AI. Terms like RAG (Retrieve and Generate), which is a layer on top of LLM (Large Language Model) that allows for more attributable and referenceable answers. Agarwal emphasizes the importance of referenceability and continuous learning in AI models, and notes that companies are starting to embed RAG into their LLM solutions.
info_outline
Generative Genius: The Future of Artificial Intelligence
HSB's New Ways of Thinking
Naveen Agarwal, a technology expert with a background in AI joins Jeff O'Shaughnessey on this next podcast series to talk about all things AI. In this first episode Naveen discusses the evolution of AI from its early days to the current generative AI models like Chat GPT. He explains the difference between classic AI and generative AI and also breaks down the components of Chat GPT, including GPT (Generative Pre-trained Transformer) and LLM (Large Language Model), which can be trained on specific domains like insurance claims or underwriting. Overall, Agarwal highlights the transformative...
info_outlineIn this episode, Jeff O'Shaughnessy and Naveen Agarwal discusses the impact of General Artificial Intelligence (Gen AI) on various business cases, highlighting three key areas where it has made significant inroads: knowledge management, content generation, and call center operations. He provides examples of industries and companies that have successfully implemented Gen AI, such as insurance carriers using it for underwriting and claims processing. Agarwal also addresses concerns about AI replacing human jobs, emphasizing the importance of focusing on automating tasks rather than displacing jobs. He argues that Gen AI will continue to evolve and automate tasks, but ultimately enhance human capabilities rather than replace them.