When Unique Unites: Building Inclusive Teams with Peggy Williams-Smith & Christina Cooper
Release Date: 06/17/2025
humanscape
What if the key to a thriving workplace isnât another perk, but a person who meets you where you are? In this episode, Shawn and Sarah sit down with Amber Van Allen, Wellness Administrator at the City of Green Bay. With nearly two decades in health and wellness, Amber reveals how meaningful relationships, empathy, and a clear sense of purpose can transform employee wellbeing. From Green Bayâs signature Health 1265 program to on-the-ground strategies for connection, resiliency, and burnout prevention, Amber shares how sheâs building trust across departments, one conversation at a time....
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What if your companyâs core beliefs werenât just posters on the wall, but the pulse of every decision, meeting, and leadership moment? Shawn and AJ sit down with Dan Burnett, Director of Talent Development at QPS Employment Group, to explore how beliefs can transform a company from the inside out. From shifting leadership meetings into real-time development labs to building a culture where feedback and celebration are rooted in trust, Dan reveals how QPS âsets the barâ for people-first growth. As an employee-owned company, QPS puts transparency, family spirit, and high-touch...
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How do you scale culture without losing what makes it special? As Chief People Officer at St. Augustine Preparatory Academy, Kelsey shares how she went from managing spreadsheets to shaping culture across a fast-growing, mission-driven school system. This episode dives into how Aug Prep builds leaders from within, prioritizes people-first strategy, and keeps values like courage and love at the center of everything. From hiring with intention to scaling across campuses, Kelsey offers real-world insight for anyone leading in a high-growth, purpose-filled environment. â¤ď¸ And Aug Prep is...
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What happens when âEnjoy Lifeâ isnât just a tagline, but the heartbeat of an entire senior living culture? Shawn and Sarah sit down with Kristin Ferge and Gia Mattioli-Tolfa of Capri Communities to explore how compassion, culture, and creativity are transforming the senior living experience. đĄ From empathy-fueled hiring and thoughtful onboarding to surprise moments of gratitude, Kristin and Gia share how Capri puts people first, residents and staff alike. Youâll hear about their âFour for Fiveâ schedule thatâs rewriting the rules of retention, how a stack of CARES cards is...
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In this episode, Shawn and Sarah sit down with the dynamic duo Lori Richards and Cass Bergemann from Mueller Communications, where culture isnât just talked about, itâs lived every day. If Mueller had a theme song, Queenâs âDonât Stop Me Nowâ accurately represents the organization's energy and momentum, and this humanscape conversation delves into how it all comes together. Lori and Cass share how their team brings humanity to the workplace through their Cultural Canvas, values like âclear is kind,â and the powerful demonstration of celebrating parenthood. You'll hear...
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Shawn and Sarah are talking all things culture, care, and community with Peggy Williams-Smith and Christina Cooper from Visit Milwaukeeđ§ From handwritten birthday cards to breaking down silos, theyâre leading a workplace where uniqueness isnât just welcomedâitâs celebrated! Tune in for laughs, heart, and a behind-the-scenes look at how Milwaukeeâs people-first pros do it all with purpose ⨠Additional Resources: Learn more about Learn more about Key Takeaways: A welcoming culture begins with intentional leadership and personal connection...
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Ever wonder how a company makes 3 million pizzas a week and stays a three-time Great Place to Work?đ In this episode, Shawn and Sarah chat with Wendy Bushell, Chief People Officer at Palermoâs, about the secret sauce behind their people-first culture. From visual training for a workforce speaking 8 languages to personalized learning paths and daily free pizza, Wendy shares how passion, innovation, and purpose fuel Palermoâs. Get ready for a flavorful convo on leadership, culture, and making work feel like family. đ§â¨ Additional Resources: Learn more about Learn...
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What if we treated mental health like a broken armâsomething real, urgent, and worth taking care of? đ§ ⨠In this episode, Shawn chats with Julie Preder from Mental Health America Lakeshore about why mental health is health. They dive into why real conversations matter more than surveys, how workplaces can be way better at supporting people (spoiler: it starts with listeningđ), and why connection is the real secret sauce for thriving teams. Tune in for a fresh take on culture, compassion, and creating spaces where people feel seen, heard, and valued. Additional Resources: ...
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Tap shoes, chocolate, and servant leadership? Yes, please! đđŤ In this episode, Lynell Meeth from Bank Five Nine joins Shawn and AJ for a vibrant convo about how real culture is builtâin the little moments, the shared values, and yes, even in joyful things like tap dancing. Lynell shares how her team brings values like passion and humility to life, creates flexible learning paths that actually stick, and keeps connection strong across branches. Itâs a refreshingly human take on leadership, learning, and belonging you wonât want to miss đĄđŹ For leaders focused on culture and...
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How do you build an organization where values arenât just words on a wall but a lived experience? ⨠Shawn and Sarah are joined by Tiffany Tardy, President and CEO of PEARLS for Teen Girls, as she shares how PEARLSâ values create a culture of empowerment and impact. Tiffany reflects on the power of personal responsibility, how grace fuels empathy, and why redefining professionalism is crucial for todayâs workforce. She also dives into the intergenerational leadership model at PEARLS, the importance of collaboration, and how organizations can create spaces where people show up as their...
info_outlineShawn and Sarah are talking all things culture, care, and community with Peggy Williams-Smith and Christina Cooper from Visit Milwaukeeđ§
From handwritten birthday cards to breaking down silos, theyâre leading a workplace where uniqueness isnât just welcomedâitâs celebrated!
Tune in for laughs, heart, and a behind-the-scenes look at how Milwaukeeâs people-first pros do it all with purpose â¨
Additional Resources:
Learn more about Visit Milwaukee!
Connect with Shawn on LinkedIn
Connect with Sarah on LinkedIn
Follow PeopleForward Network on LinkedIn
Learn more about PeopleForward Network
Key Takeaways:
- A welcoming culture begins with intentional leadership and personal connection
- Peer-to-peer recognition and public celebration are central to employee engagement
- Ongoing feedback and employee surveys drive continuous cultural improvement
- Mental health, wellbeing, and even pet care are priorities for a holistic employee experience
- Leaders must create safe space for conversations around identity, politics, and personal beliefs