Creating Cultures Where People Feel Safe To Remove Their Masks w/ Ashanti Branch
Release Date: 10/20/2020
Best-Self Management
Best-Self Management has ended, but don't worry because your friends at 15Five have launched a whole new podcast! HR Superstars honors you, the brave 21st century HR leader, by highlighting stories from the frontlines of People Ops. Never miss an episode by visiting 15five.com/podcast
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Professor Marissa King describes the ever-changing landscape of networks and how to strategically build and harness them. She describes the pandemic’s impact on networks, their role in fostering creativity, the challenges of remote work, and how to build networks on an organizational level.
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David Hanrahan discusses adapting to the changes brought on by COVID, building trust through empathy, leading with kindness, valuing impact over activity, supporting mental health, and accurately gauging employee satisfaction.
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Scott Miller of FranklinCovey busts several big HR myths. He explains why leaders cannot create engagement, the most important question for leaders to ask themselves, changes brought on by the events of 2020, a company’s greatest asset, and the importance of radical candor.
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Two members of 15Five’s internal people operations team discuss how they revolutionize performance management. They touch on core values, creating accountability and motivation, and how to promote joy in the workplace.
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Lori McLeese shares how her company has specifically designed a culture for a distributed workforce. She describes how they foster collaboration, personal and shared responsibilities, and the benefits and challenges that come with it.
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Matt MacInnis shares what it means to build a conscious company. He discusses how to focus on existing strengths, build company rituals to support them, and help all your people develop their core competencies.
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Ashanti Branch discusses how we all hide behind psychological masks, but when organizations foster a culture of openness, honesty, and vulnerability, we can remove these masks so that both ourselves and the organization will flourish.
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Joseph McClendon III shares the message of personal empowerment and an employer’s role in supporting it. It takes recognizing the history of marginalization that many people experience. It also means helping your people by supporting their goals and building trust.
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Kristina Johnson shares her experience as a Chief People Officer at a time when the workplace landscape is drastically changing. By looking for positive lessons within crises and promoting dynamism at work, she is helping her organization come out stronger than it was before.
info_outlineIn the workplace, personal hopes and dreams might not align with outside expectations. Many of us erect a wall between our work life and our personal life. As a result, we miss out on the possibility to form deeper interpersonal connections. Today’s guest has made it his mission to help bridge these gaps with people before they’ve even entered the workforce.
In This Episode
- How the psychological masks that we all wear hold us back [2:18]
- Creating a dynamic in companies and schools that align with their people’s hopes, dreams, and goals [6:10]
- Why companies need to create a culture that encourages vulnerability [8:55]
- What happens when an organization creates a culture of psychological safety [13:03]
- Creating an atmosphere of trust and openness [22:40]
- Tips and techniques for creating a better culture [29:06]
- Creating environments of safety while accounting for racial disparities [36:43]
- Recognizing the barriers that hold you back [47:30]
About Ashanti Branch
Ashanti Branch works to change how young men of color interact with their education and how their schools interact with them.
Raised in Oakland by his single mother on welfare, Ashanti left the inner-city to study civil engineering at Cal Poly, San Luis Obispo. As a high school math teacher, he started the Ever Forward Club to provide support for African American and Latino males who were not achieving their potential.
The Dangers of Masks
Ashanti has seen the dangers of wearing (metaphorical) masks in school and the workplace. When people put up these barriers it hides who they really are. As a result, it becomes harder to achieve the goals we are really after. That’s where company culture comes in. By encouraging their people to remove their psychological masks, work can become a place of life affirming joy and creativity.
Overcoming Fear and Welcoming Vulnerability
It’s important to recognize that the whole notion of wearing psychological masks derives from an illusion of safety. When people are able to overcome fear, they can be vulnerable in front of others. We, along with Ashanti, have found that this vulnerability leads to honesty. When people are honest and able to take risks because of it, stronger relationships develop.
Food for Thought
Is there a place or time where you’re comfortable removing your psychological masks? And as Ashanti asks, how have you been complicit in the reality you don’t want to see?
Quotes
“If at home no one sees how brilliant you are, at school your grades don’t show how brilliant you are, but you got some talents inside of you, then you could be walking through the world believing that you don’t matter.” [5:26]
“Oftentimes we miss out on deep connections because people are either afraid - there’s no psychological safety to talk about it - or they feel like no one would even care.” [8:21]
“When people feel like they’re cared about - you care about them more than just as a cog in the organization, but as a person - I think they appreciate it.” [33:57]
Key Takeaways
1. It takes effort and time to build a culture of trust. Yet, when an organization intentionally presents vulnerability as a strength, people will be their true and authentic selves. This naturally leads to a culture in which people feel safe and cared for.
2. A lack of honesty is usually rooted in fear. This not only hurts productivity, but it also prevents necessary relationships from forming. That’s why it’s crucial that there should never be negative consequences for telling the truth.
Links & Resources
Follow Ashanti on Linkedin | Instagram | Twitter | Facebook
Follow Ever Forward Club on Instagram | Twitter | Facebook
Follow 15Five on Facebook | Twitter | Linkedin
Podcast production & marketing support by the team at Counterweight Creative