2025 in the Rearview: Who Got It Right?
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob Hahn and Greg Robertson close out the year by revisiting their 2024 predictions and grading how they actually turned out. From transaction volume and mortgage rates to MLS power shifts, NAR’s role, Zillow’s influence, and major industry moments, the episode becomes a candid year-in-review on what really changed—and what didn’t—in real estate. Key Takeaways Greg outperformed Rob on most economic predictions, including transaction volume, mortgage rates, and median home prices. The stock...
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Who Runs Bartertown?
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob Hahn and Greg Robertson dig into the escalating conflict between Zillow and MRED over private listing networks (PLNs), IDX rules, and Zillow’s Listing Access Standards (ZLAS). What starts as a dispute over listing visibility quickly becomes a deeper conversation about power: who ultimately controls listing data—the MLS or the portal? The episode explores MRED’s emails to brokers, Zillow’s outreach for direct feeds, potential January disruptions, and why this fight could set a precedent for...
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How Much Transparency Is Too Much?
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview In this episode, Rob and Greg dive into the recurring issue of embezzlement and financial mismanagement within small Realtor associations. Using recent cases as a jumping-off point, they debate what “transparency” should actually look like in a member-driven nonprofit, whether associations should provide full access to financial records, and what safeguards could reasonably prevent future financial failures. The discussion gets spirited as they explore audits, member oversight, governance culture, and...
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From ‘Raise the Bar’ to ‘Lower the Stakes’: Real Estate’s Consistency Problem
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg break down the newest developments in NAR governance, the fallout from the failed referral-fee disclosure vote, and the rapid moves by industry players like eXp and CAR to implement their own transparency standards. They also examine broader structural questions: Should MLSs raise the bar? Is the NAR brand salvageable? The conversation then turns to Zillow’s decision to remove climate-risk scores, shifting public sentiment, and the growing political and economic pressures facing housing,...
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Compass and Zillow Play Chicken
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview In this episode, Rob and Greg dive into the newly surfaced Zillow–Compass court documents, a leaked Zillow strategy plan, and Mike DelPrete’s analysis of the preliminary injunction hearing. They also discuss the broader market context—from the real cost of living in 2025 to generational tension—and debate whether the lawsuit will meaningfully change industry behavior. The conversation closes with predictions, stakes, and possible compromise paths between Compass and Zillow. Key Takeaways A...
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MLS Emancipation?
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg break down what happened at NAR NXT in Houston — from the empty expo floor to major MLS–Association policy changes. Greg shares on-the-ground insights from meetings, parties, and conversations with MLS leaders, while Rob analyzes the strategic implications of NAR’s 18-point PAG recommendations and what he calls the “emancipation” of MLSs. They also discuss winners and losers of the policy shifts, potential impacts on associations, vendors, portals, and brokers, and tee up a future...
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NAR NXT Grab Bag
Industry Relations
The Listing Bits Podcast is now available on your favorite podcast player! Overview Rob and Greg dig into expectations for the NAR Annual Conference, MLS attendance patterns, and broader industry sentiment heading into 2025. They cover speculation around possible committee decisions, how the settlement fallout is (or isn’t) impacting MLS membership and commissions, and the overall vibe leading into the event. The conversation then shifts to affordability, mortgage rates, and the recent proposal of a 50-year mortgage. They close with discussion of a new Zillow/RESPA-related lawsuit,...
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Mutual customer?
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg discuss Zillow’s recent privacy policy changes to Follow Up Boss and the growing debate around data use and agent trust. They examine how Zillow’s communication strategy has affected its reputation, drawing comparisons to past acquisitions like dotloop and ShowingTime. The conversation explores whether this move signals a broader industry shift in how tech companies handle customer data, AI integration, and transparency with agents. Key Takeaways Zillow’s new Follow Up Boss privacy...
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Organized Real Estate's GTM problem
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg dive into Sean Frank’s Inman article, “NAR and the Real Estate Industry’s Relevance Problem.” They discuss how outdated MLS technology and excessive bureaucracy are stifling innovation in real estate. From permissioning delays to governance breakdowns, the hosts explore why MLS systems feel stuck in “Windows 95 mode” and debate how consolidation or standardization could spark change. Key Takeaways MLS permissioning and governance are major obstacles to innovation. Outdated...
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When Fine Print Hits the Fan
Industry Relations
The Industry Relations Podcast is now available on your favorite podcast player! Overview In this episode, Rob and Greg dive into the controversy surrounding CRMLS’s End User License Agreement (EULA) and the debate over MLS data ownership. The discussion begins with updates in the MLS world that brought attention to how CRMLS’s EULA—originally updated for two-factor authentication—resurfaced older language asserting MLS ownership of listing data. Rob argues that this fundamental change to broker data rights was poorly communicated, while Greg defends CRMLS, emphasizing the operational...
info_outlineIn this episode of Industry Relations, Rob and Greg run a thought experiment: What if we’re entering a true buyer’s market? They walk through ten major industry topics—from antitrust litigation to portals, AI, and MLS relevance—and analyze how each might shift if buyers suddenly gained the upper hand. Along the way, they debate policy, technology, and market psychology, drawing connections between historical trends and current market signals.
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Key Takeaways
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Antitrust & Legal Landscape – Discussion of how a buyer’s market might (or might not) affect current and future antitrust lawsuits in real estate.
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Government Regulation – Exploration of potential political reactions, including pressure on corporate landlords, affordability policy, or even renewed interest in rent control.
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Tech-Enabled Brokerages – Examination of whether brokerages like Redfin, Compass, and eXp gain or lose advantage when the market shifts toward buyers.
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iBuyers & Institutional Activity – Rob and Greg assess whether a buyer’s market helps or hurts companies like Opendoor and investor-focused strategies.
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Portals & Exclusive Inventory – Deep dive into how platforms like Zillow and Homes.com may adapt, and whether exclusive listings could gain ground.
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AI & Automation – Consideration of how AI could enable cheaper, more scalable buyer representation services—and who might benefit.
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Consumer Trust – Debate over whether a buyer’s market could rebuild trust in the industry or simply reduce agent count, leaving higher-quality professionals.
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DIY Real Estate – Why self-service homebuying remains unlikely to surge, even with market power shifting toward buyers.
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Industry Consolidation – Prediction that competitive pressure could drive further brokerage and vendor consolidation.
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MLS & Association Relevance – Analysis of whether MLSs become more or less important in a buyer’s market, especially in the context of exclusives and policy enforcement.
Connect with Rob and Greg
Rob’s Website https://notoriousrob.substack.com/
Greg’s Website https://www.vendoralley.com/about-2/
Our Sponsors:
Cotality https://www.cotality.com/
Notorious VIP https://notoriousrob.substack.com
The Giant Steps Job Board https://vendoralley.jobboard.io/
Production and Editing Services by Sunbound Studios