Industry Relations
This is Industry Relations, a podcast that is at the intersection of real estate and technology from an insider’s perspective. Hosted weekly by Rob Hahn (The Notorious ROB) and Greg Robertson.
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Unpacking Pulte Group's Objection to the NAR Settlement
04/19/2024
Unpacking Pulte Group's Objection to the NAR Settlement
Join Rob and Greg in this episode as they talk about the recent objection filed by Pulte Homes to the NAR settlements. Are they valid and will they make an impact? Also, what is Real Estate 3.0? Greg expands on what it means and how it will shift the roles of agents. Rob shares his insights from a recent panel he attended and what the potential for state regulators intervening in commission decoupling could mean for the industry. They also take a bit of a Q & A during this special livestream episode. #NARsettlement #RealEstate3.0 Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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NAR’s Continuing Legal Battles
04/10/2024
NAR’s Continuing Legal Battles
Not one week goes by without some huge industry news surrounding NAR. In this episode, Rob ang Greg discuss the D.C. Circuit Court of Appeals' reversal in the NAR vs. US lawsuit, paving way for a new probe in the wake of the pending commission lawsuit settlement. Rob and Greg explore the antitrust lawsuit's history, implications of the reversal, and how it aligns with their predictions for the industry and future of NAR. Greg talks about the NAR-DOJ agreement and potential political impacts, while Rob focuses on the long-term effects. The dynamic duo stress on focusing on industry practices, legal settlements, and progress. Rob and Greg also debate the CMLS and NWMLS amicus briefs on MLS practices, while illustrating the timing and what the industry is signaling. This episode is jam packed with industry insights. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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The NAR Settlement Part 2
04/03/2024
The NAR Settlement Part 2
Did you catch the sparks fly on the last episode of Industry Relations? In case you missed it, last week Rob and Greg got into a verbal fistfight. Made up. Became friends again. And are now ready for round 2. Rob and Greg continue their NAR settlement talk, post verbal tussle. Exploring NAR's $418 million settlement, they talk about the association's PR challenges, trust issues, and internal rifts. Questioning leadership and missed PR opportunities, they call for urgent reform. Facing a crucial crossroads, the industry risks becoming a societal scapegoat. Rob and Greg urge immediate action to rebuild trust, improve communication, and navigate public scrutiny. Highlighting the role of leadership in these turbulent times, stressing the need for effective communication. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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The NAR Settlement: The Good, the Bad, and the Unknown
03/27/2024
The NAR Settlement: The Good, the Bad, and the Unknown
What will the recent NAR settlement mean for the future of real estate, technology, and industry navigation? In this episode of Industry Relations, Rob and Greg discuss the outcomes of the recent NAR settlement. They provide insights on the agreement, exploring their reactions and perspectives on the settlement's details. From provisions to backlash, they discuss public perception, legal frameworks, and implications for agents, brokers, and the market. During the discussion, Rob and Greg also disagree with one another at times, and fight like a married couple. After this episode discussing the NAR lawsuit, yet again, should the guys take a break and do a movie review of Dune 2? Grab your sandworm buckets and tune in! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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A Multi-Million Dollar Settlement: Unpacking NAR's Landmark Deal with the DOJ
03/20/2024
A Multi-Million Dollar Settlement: Unpacking NAR's Landmark Deal with the DOJ
Tune in to this must-listen episode of *Industry Relations* for an incisive breakdown of the NAR's landmark settlement, its ramifications, and the many lingering questions that promise to shape the discourse in real estate circles for years to come. Whether you're a real estate professional, an industry watcher, or just keen on understanding the forces shaping one of the economy's key sectors, this episode is for you. In a pivotal episode of Industry Relations, hosts Rob Hahn and Greg Robertson dive deep into a recent seismic shift within the real estate horizon—The National Association of Realtors (NAR)'s $418 million settlement with the plaintiffs’ attorneys. A settlement like this is more than a headline; it's a precedent setter with far-reaching implications for every corner of the real estate world. From referral networks and real estate portals to association-owned MLSs (and notably excluding non-association-owned MLSs), no stone is left unturned as Rob and Greg unpack the nuances of the settlement. With the DOJ's likely oversight and approval, the proposed settlement not only closes a chapter, but opens a discussion on the enforcement of regulations and the reinforcement of NAR membership. How will these changes ripple through the industry? What does this mean for unrepresented buyers in an increasingly opaque MLS landscape? And could this herald a new era of changes and MLS practices? Beyond the settlement itself, this episode explores the broader implications for the real estate industry, including potential shifts in steering practices and the access to information on MLS platforms. As Rob and Greg navigate through these complex topics, they shed light on what the future may hold for realtors, MLSs, and the consumers they serve. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Is the Real Estate Industry Getting Their Mojo Back?
03/13/2024
Is the Real Estate Industry Getting Their Mojo Back?
What does the future hold for real estate commissions? On this episode of Industry Relations, Rob and Greg discuss the Clarity event and the legal updates regarding real estate commissions. They explore the concept of concessions and the issue of steering in the industry, the need for improved buyer agency agreements and buyer presentations and the defiance of industry professionals and the potential impact of government regulations on real estate commissions. Rob and Greg also cover various topics related to the real estate industry, including the myth of the Australian model, the reality of real estate commissions, the relationship between MLS and NAR, and provide potential solutions to the numerous challenges and complexities of these issues. Oh, and they also brainstorm the idea of creating an app for arranged marriages called 'Tinder for Parents.' You don’t want to miss this episode! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Does NAR have a competence problem?
02/28/2024
Does NAR have a competence problem?
Who bears the brunt of legal defense costs? What financial toll does this uncertainty cast on associations? On this episode of Industry Relations, Rob and Greg dive into the pressing issues faced by the National Association of Realtors (NAR) and its profound impact on local associations, MLSs and brokers. The insurance dilemma that has recently come to light, along with the unclear communication and lack of transparency from NAR is concerning to put it mildly. And the conversation doesn't stop at insurance mishaps. Rob and Greg confront the broader issue plaguing the real estate industry - a competency crisis within NAR’s leadership. They share their personal frustrations and the collective agitation among realtors over how NAR has managed various crises, including a lawsuit with the Department of Justice and serious sexual harassment allegations. The lack of skilled leadership, effective communication, and crisis navigation has not only fueled discontent but has also positioned the industry under a harsh spotlight, inviting negative media attention and dozens of copycat lawsuits. This episode is a call for leaders who can confidently steer the industry away from turmoil and towards a future led by transparency, competence, and integrity. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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DOJ Drops Statement of Interest in the Nosalek Case
02/21/2024
DOJ Drops Statement of Interest in the Nosalek Case
What impact will the Department of Justice's stance on the MLS settlement have on the future of buying and selling houses? In this important episode of "Industry Relations," Rob and Greg talk about a big message from the Department of Justice (DOJ) about the MLS settlement. The DOJ seems to want the court to say no to the settlement. Selling agents might not make as much money as before, and buyers agents might need to show why they're worth their commission more than ever. It's time to start thinking about how we can prepare for change and innovate new approaches in serving buyers and seller. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Super Bowl Ripples
02/14/2024
Super Bowl Ripples
ultimate cost warrant the spotlight? On this episode of Industry Relations, Rob and Greg discuss Homes.com's momentous marketing push running an ad during the most watched event in America – the Super Bowl. And its potential ripple effects on industry giants like Zillow. Rob and Greg also revisit the real estate industry's current legal battles. The buzz around the Keller Williams settlement and with consolidation on the horizon, how will ongoing lawsuits reshape the future landscape for real estate professionals? Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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The FCC’s New Rules on Lead Aggregators & Real Estate
02/07/2024
The FCC’s New Rules on Lead Aggregators & Real Estate
How will the FCC’s new rules on lead aggregators affect real estate professionals? On this episode of Industry Relations, Rob and Greg talk to Matthew Marx of Evocalize about how to stay compliant while still effectively marketing themselves. One of the biggest changes is that lead aggregators will now be required to obtain consent from consumers before obtaining their personal information. So what do real estate professionals who use lead aggregators need to do? Tune in to find out! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Free Advice to AREA: Focus on Professionalism
01/31/2024
Free Advice to AREA: Focus on Professionalism
Is the real estate industry ready for an alternative to NAR? On this episode of Industry Relations, Rob and Greg talk about the American Real Estate Association, also known as AREA, being positioned as a potential replacement for NAR. As it appears no crisis goes to waste, real estate agents across the country are bracing themselves for what could be the ultimate showdown. It’s the potential battle of the acronyms: NAR versus AREA, NLS versus PLS, and so many more. What lessons can we learn from NAR’s recent struggles, and what do these new organizations mean for the industry? Don’t miss this episode! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Why Smaller Associations & MLS Organizations Should Make a Deal Soon
01/24/2024
Why Smaller Associations & MLS Organizations Should Make a Deal Soon
How are the FCC rules on lead generation reshaping the insurance and real estate industries? In this episode, Rob and Greg break down the new FCC rules on lead generation and how they are impacting the insurance and real estate industries. Learn how these rules aim to prevent automated robo calls or texts without clear consumer disclosure. Rob and Greg explore the implications for industries like insurance and real estate, including lead resale and lead distribution platforms such as Zillow and Redfin. They also speculate on potential changes for Redfin, such as providing a list of partner agents when a consumer requests to see a house. Tune in as Rob and Greg analyze how these changes are shaping the evolving landscape of the real estate industry. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Does the industry need so many REALTORS?
01/17/2024
Does the industry need so many REALTORS?
Is this industry saturated with REALTORS? Will the part-time real estate agent fall by the wayside? Join Rob and Greg as they discuss industry evolution, challenges in obtaining accurate statistics, and the impact of part-time agents. They reflect on historical decisions, and propose solutions such as restricting REALTOR membership and implementing apprenticeship programs. Listen now to gain insights and thought-provoking solutions for the real estate industry! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Impact and Consequences of the Zillow Lawsuit
01/10/2024
Impact and Consequences of the Zillow Lawsuit
What happens when a real estate giant like Zillow takes legal action against their own clients? Things get a little complicated as Rob and Greg explore the issues of the delicate balance of being a participant, vendor and MLS organization (sometimes all at the same time!) ***Disclaimer - Due to MLS Aligned being a consulting client of Greg, the views expressed on this podcast are Greg’s opinions and DO NOT represent the views of MLS Aligned.*** Rob and Greg discuss the recent Zillow lawsuit against two MLSs, ARMLS and Metro MLS, which alleges control over technology distribution and the practical implications of not being integrated into the MLS member portal and how it affects the functionality of platforms like ShowingTime. Greg gives his own first-hand experiences with MLS system integration and Cloud CMA. They explore what could be the potential impact on competition and the challenges faced by MLSs in making integration decisions. And can MLS organizations choose who they do business with or not? Mountain? Molehill? Listen to Rob and Greg try and grapple a tricky situation as only they can. Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2024.
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Year-in-Review: What Will the 2024 Real Estate Industry Look Like?
12/29/2023
Year-in-Review: What Will the 2024 Real Estate Industry Look Like?
It’s the time of year to reflect, predict, and make hopeless new year’s resolutions! On this episode of Industry Relations, Rob and Greg look back on 2023 and how much the real estate industry has changed over the span of just one year. From mergers and acquisitions to lawsuits and settlements, Rob and Greg reflect on the tumultuous year that was 2023! We also hear predictions for what’s to come in the new year. Let's go! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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Unwrapping the Real Estate Industry's 2023 Naughty & Nice List
12/20/2023
Unwrapping the Real Estate Industry's 2023 Naughty & Nice List
It's the most wonderful time of the year - Industry Relations' Holiday Special is here! Join hosts Rob and Greg as they unwrap their naughty and nice list for the real estate industry. Who will make it to the top of the nice list? And who won't be so lucky? Find out in this holiday special episode of Industry Relations for insight on who rocked 2023! Tune in now to see our naughty and nice list for the industry. Let's go! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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Guiding the Real Estate Industry through the 5 Stages of Grief
12/13/2023
Guiding the Real Estate Industry through the 5 Stages of Grief
What is the aftermath of recent legal developments in the real estate industry? In this engaging episode, Rob and Greg explore the impactful Sitzer v. NAR case, guiding you through the stages of grief experienced by the industry. From denial to anger, and from bargaining to acceptance, Rob and Greg walk you through the importance of showcasing value and embracing adaptability amidst changing practices. It’s an episode you don’t want to miss! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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The Future of NAR: Can This Industry Titan Be Reformed?
12/06/2023
The Future of NAR: Can This Industry Titan Be Reformed?
Should NAR be reformed? What is the role of REALTORS in the lawsuit, and the value of membership in NAR? Join Rob and Greg as they answer these questions and the potential rebirth of the REALTOR movement, the importance of authenticity in communication, and the value of REALTORS sharing their authentic stories to connect with consumers. Plus Rob and Greg throw in their own doom and gloom predictions just to shake things up. Stay up-to-date with the real estate industry with this brand new episode of Industry Relations! Click here for Greg’s latest Click here for Brian’s mentioned in the show! Listen to the Industry Relations Podcast across all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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The Great NAR Debate: Sam DeBord Challenges Rob and Greg!
11/29/2023
The Great NAR Debate: Sam DeBord Challenges Rob and Greg!
On this episode of Industry Relations, Sam DeBord joins Rob and Greg, and things get a bit uncomfortable as Sam tries to set NAR’s record straight. Tune in as Sam and Rob have a testy disagreement on NAR’s competency, but at the end of the day display their passion for the industry. While Greg tries to keep the peace and believes everyone on all sides can do a better job. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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NAR Conference Recap and Zombies
11/22/2023
NAR Conference Recap and Zombies
Join Rob and Greg on this episode of Industry Relations, as they recap the NAR NXT annual conference and explore some critical issues. Greg shares what NAR NXT's atmosphere was like, and find out why Rob is worried about independent press commenting on NAR. Also, discover the reasoning behind Rob and Greg’s beliefs that the real estate industry is way past prepping and the zombies are breaching the wall! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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NAR’s Response to the Sitzer Burnett Lawsuit: Jump Ship or Grab A Bucket
11/08/2023
NAR’s Response to the Sitzer Burnett Lawsuit: Jump Ship or Grab A Bucket
It’s been a rough week for the real estate industry and in the aftermath of the Sitzer Burnett lawsuit, what does it really mean for everyone in the industry? Tune in to this episode of Industry Relations as Rob and Greg break down NAR’s response to the lawsuit. Find out why Rob believes a lot of people will abandon NAR and why Greg feels that this shouldn't be the spark that sets everyone off. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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Verdict’s In Plaintiffs Win
11/01/2023
Verdict’s In Plaintiffs Win
Lots to unpack in this very special episode of Industry Relations. The Burnett/Sitzer commission lawsuit verdict is in! Rob and Greg share their initial reactions on the $1.785B in damages, what this means for the industry, copycat lawsuits and more in this recorded livestream. They answer viewers' questions and are joined by Mike Simonsen from Altos Research to provide some of his insights on what will likely happen next for the industry. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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The Sitzer Burnett Lawsuit: Reactions to Gary Keller’s Testimony
10/25/2023
The Sitzer Burnett Lawsuit: Reactions to Gary Keller’s Testimony
Curious about the biggest takeaways from the high-stakes Sitzer Burnett lawsuit? Tune into the latest episode of Industry Relations and stay up-to-date with Rob and Greg as they dissect week one of the trial. Hear Rob and Greg’s reactions from Gary Keller's testimony, learn about key points in this case, and their insights on what the defense lawyers need to bring to the table. Get informed and stay up-to-date with this intriguing legal battle! Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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Burnett v. NAR: The Lawsuit That Could Upend the Housing Market
10/18/2023
Burnett v. NAR: The Lawsuit That Could Upend the Housing Market
What if we told you that a high-stakes trial in the real estate and technology industry is about to unfold, with potential implications for consumers and the future of the housing market? Today, Rob and Greg are joined by Ed Zorn, Vice President and General Counsel at CRMLS, and they dive into the details of the ongoing Burnett v. NAR trial, exploring the various legal aspects and arguments that could lead to a major disruption for home sales. Join us as we discuss the application of the "per se" standard, the challenges faced by the Burnett, and the pivotal role of the Multiple Listing Service (MLS) in this episode of our podcast. Don’t miss this heated discussion as Rob and Greg once again do their best to save the real estate industry. Listen to the Industry Relations Podcast, available on all podcast platforms! Listen to the podcast on Apple Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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CMLS 2023 Recap and Would the Last Member Leaving NAR Please Turn Out the Lights
10/11/2023
CMLS 2023 Recap and Would the Last Member Leaving NAR Please Turn Out the Lights
How valuable is it to be a member of the National Association of Realtors? On this episode of #IndustryRelations, Rob and Greg discuss the value of being a member of the National Association of Realtors (NAR). Will the recent announcements of Redfin leaving and other franchisors taking away the requirement for franchisees being NAR members make a big difference in member count? Greg also shares his firsthand experience at this year's CMLS conference in New Orleans, providing insight into the current state of the MLS industry. Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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What Has Really Changed In The MLS Industry?
10/04/2023
What Has Really Changed In The MLS Industry?
On this episode of Industry Relations Rob and I discuss what has really changed in the MLS industry. One thing that has always been a constant in the MLS industry is change. With technology rapidly evolving and consumer demands continuously shifting, it's no surprise that the MLS landscape is constantly adapting. But what does this mean for those working in the industry? Are there new skills or knowledge that are now required to succeed? Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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The RE/MAX Settlement And What Happens Next
09/27/2023
The RE/MAX Settlement And What Happens Next
Catch the latest update on the RE/MAX Settlement and its impacts on the real estate industry. Join Rob and Greg as they dissect this essential development and discuss what the future of the industry holds. Gain an in-depth knowledge of this critical lawsuit and stay informed on its far-reaching effects. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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Blueprint Conference 2023 Recap
09/20/2023
Blueprint Conference 2023 Recap
On this episode of Industry Relations, Rob and Greg give a recap of the Blueprint conference in Las Vegas. What did they think? Hear why Rob wanted a bit more from the proptech sector and get an insider look at Greg's first time attending the conference. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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Navigating the Realogy Settlement
09/13/2023
Navigating the Realogy Settlement
Are you up-to-date on the Realogy Settlement? Rob and Greg discuss the settlement between Realogy and the Department of Justice, and explore potential second order consequences. Rob and Greg explore how this settlement can potentially affect major players in the real estate industry. Listen to the Industry Relations Podcast, available on all podcast platforms! Connect with Rob and Greg: Our Sponsors: This podcast is produced by 2023.
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Understanding Personal & Institutional Responsibility In The NAR Sexual Harassment Cases
09/06/2023
Understanding Personal & Institutional Responsibility In The NAR Sexual Harassment Cases
Are you familiar with the recent stories of sexual harassment at NAR in The New York Times? On this episode of Industry Relations, Rob and Greg discuss how personal and institutional responsibility plays a role in these situations. Tune in to hear how they break down the differences between personal accountability and what role the institution plays in these matters. Listen to the Industry Relations Podcast, available on all podcast platforms! Listen to the podcast on Apple Listen to the podcast on Stitcher Connect with Rob and Greg: Rob’s Website Greg’s Website Our Sponsors: Notorious VIP This podcast is produced by 2023.
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