Ep 160 – The secret to building a happy team with Richard Clarke
Influence & Impact for female leaders
Release Date: 04/22/2024
Influence & Impact for female leaders
Many leaders struggle with making tough decisions and dealing with their aftermath. In this episode Sarah Miller, CEO at leading global ethics consultancy Principia, shares how ethics can provide a set of resources and tools to use within decision-making, guiding how we lead as individuals from our own place of values, but probably more critically, how we engage with others who bring their own sets of values. In our conversation we discuss… How to weigh different perspectives and ‘effectively deliberate’ The ‘transparency and fairness...
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Self-awareness as a leader is easier said than done since we all have blind spots. One way to improve the quality of our working relationships is to get our micro-interactions right. When I came across Sarah Langslow’s book ‘Do Sweat the Small Stuff’ I immediately recognised it as an invaluable guide to any leader looking to lead in a positive and people-focused way so I’m excited to share this conversation with you. In our conversation we discuss… What is the ‘small stuff’ and why should leaders sweat it? What are...
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Workplaces and meetings are not set up to get the best out of introverts so it’s no wonder that many people who identify as introverts can experience self doubt at work even in leadership roles. Sarah Manley built a highly successful career in marketing as a deep introvert but was growing tired of being ‘always on’ and visible and increasingly felt like she was in the wrong place. It ate at her confidence. Then she discovered ‘Quiet’; by Susan Cain and she understood herself and her strengths fully for the first time. Sarah approached...
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In today's episode, we reflect back on 2024 and get you thinking about what you want from 2025. This is a great way to bring 2024 to a close and be intentional about 2025 so grab your favourite notebook, a cosy blanket, and a warm drink, and dive into this reflective episode to set the tone for a brilliant 2025. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly...
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Some of my most popular episodes have been on overthinking and worry and I know from personal experience how much it can hold you back and impact your self-esteem. So I jumped at the chance to interview Nicole Freeman, who coaches many senior professionals around overthinking. In this episode you’ll hear more about… How overthinking is linked to avoiding our feelings The 3 key fears that come up for many of us The signs that you may be overthinking Practical steps you can take to deal with...
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This episode was prompted by a request from one of the members of my Women Leading community who asked how she could build more personal resilience around the impact of decisions she was making at work and be a little more “Teflon coated”. Perhaps you relate – you need to make tough decisions as a leader but you take things to heart, you care about people and their wellbeing and sometimes the decisions you make can have significant impact on others. Or perhaps you are the person who is implementing the decisions that others have made...
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I’ve got another episode where I am a guest for you, this time I’m talking about how to get your voice heard at work with Aoife O’Brien on her Happier at Work podcast. One of the key issues we discussed was the challenge of being interrupted in meetings, particularly for women. I provide strategies for managing interruptions and finding opportunities to speak up, including utilising allies and the powerful strategy of amplification. In this episode you’ll hear more about… The impact of gender bias on confidence. ...
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We all know we should be coaching our teams but it’s hard to know how to do that without going on a coaching for managers course. Until now! In this week’s episode I interview Jude Sclater about her book ‘Think Like a Coach’ which is a wonderfully practical step by step guide that any manager can use to become a coach-like manager. Jude simplifies coaching for us, defining it as giving someone your attention while they think out loud and emphasizes the importance of listening and asking questions We discuss… -...
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This week’s episode is a little different in that I am the guest and you get to hear me being interviewed for once! In this episode I recorded for Lucy Gernon’s 360 LeadHERship podcast you’ll hear… The story of my career and how and why I became a coach My top tips on making the right first impression on a new line manager or senior stakeholder How to hold your own and build your influence with the key stakeholders in your organisation Some of my top tips for being confident around senior people ...
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Whilst some women sail through perimenopause, lots of us struggle with symptoms including brain fog, sleep issues, hot flushes and anxiety. Those symptoms can impede our ability to work, impact our confidence and cause an alarming number of women to leave their jobs. I explore this with my guest Emma Thomas, founder of Managing the Menopause and host of the Middling Along podcast. We discuss: Why employers should care about supporting women through this transition What managers can do to be supportive of colleagues...
info_outlineAs leaders we’d all like to have happy teams but how do we create the right environment to achieve that? I interview Richard Clarke, creator of the popular Happy Teams substack newsletter, about his experience building a company centred on team happiness and the work he does helping companies create happier teams.
We discuss…
- What makes people happy at work
- The 5 factors that influence team happiness
- Who is responsible for your team’s happiness
Richard Clarke is the founder and ex-CEO of Secret Source, an IT company based in Spain. In 2014 he had a theory, if he set up a company whose main KPIs were team and client happiness then the team would collaborate better, be more aligned with their clients and perform better and all the traditional measures of success, profit, revenue, growth would naturally follow. For 10 years Richard studied the science of happiness in the workplace and applied it in his company. In 2022, with almost 50 employees Richard handed over the role of CEO and he now dedicates his life to sharing his knowledge. He writes, speaks and teaches leaders and organisations how to use the science of happiness and wellbeing to build better teams.
Richard’s white paper on team happiness: richardclarke.eu/podcastgift
Happy Teams substack: happyteams.substack.com
This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.
My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie. I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.
I’ve just launched Women Leading – a community to help you lead without overwhelm. It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including…
- How to Say No
- Managing an Overwhelmed Team
- How and When to Coach Your Team
- Reducing Drama in your Team
- Giving Feedback Without Feeling Awkward
Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading