Influence & Impact for female leaders

The Influence & Impact podcast from leadership coach Carla Miller helps female leaders to tackle self-doubt, become brilliant at influencing and make more impact at work. It's personal development meets professional development to help you thrive in today's workplace. Episodes are short and sweet so you can start your working week feeling energised, inspired and empowered. Find out more at: https://www.carlamiller.co.uk/podcasts

Ep 181 – How to make hard decisions with Sarah Miller 02/17/2025

Ep 181 – How to make hard decisions with Sarah Miller Many leaders struggle with making tough decisions and dealing with their aftermath. In this episode Sarah Miller, CEO at leading global ethics consultancy Principia, shares how ethics can provide a set of resources and tools to use within decision-making, guiding how we lead as individuals from our own place of values, but probably more critically, how we engage with others who bring their own sets of values. In our conversation we discuss… How to weigh different perspectives and ‘effectively deliberate’ The ‘transparency and fairness tests’ you can apply to decisions Creating safe spaces for difficult discussions after hard decisions The concept of the ‘moral remainder’ and how it will help you navigate hard decisions and their aftermath What we can learn from philosophy about leadership How having a ‘challenger role’ could make your leadership team’s decisions better My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Other news: I’m taking a 3 month pause from the podcast and we will be back in June. Do explore the back catalogue of 180 episodes if you are looking for some practical leadership inspiration and make sure you are signed up to my to be notified when the podcast starts again. Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. About Sarah Miller: Sarah Miller is the Chief Executive at Principia, the leading global ethics consultancy. She is a senior client partner and advisor with leading global companies on values-based leadership, culture and decision-making, primarily working across technology, financial services, energy, construction, professional services and non-profit sectors. Sarah has twenty years’ experience in global leadership roles in complex international settings, including significant strategy, governance, multicultural team management and operational oversight responsibilities. An organizational development expert, much of her career has involved designing and facilitating change processes, focusing on the intersection of culture and conduct with systems and structures. She is committed to bringing human centred design and systems thinking into her work with leaders, increasing awareness and equipping with the practical tools to build a more responsible, inclusive business environment. Sarah's areas of expertise include good governance, ethical decision making, diversity and inclusion and speak-up. She brings deep knowledge and experience with sustainability, DEI, business and human rights and key drivers of poverty and inequality, and has led socially and environmentally responsible initiatives in more than 30 countries. Sarah holds an M.S. in International Affairs and has spent most of her career working extensively across the Americas, Asia, Africa, Europe, and the Middle East. She began her career working on immigration, refugee resettlement, mental health and housing and homelessness issues in the United States, and continues to be actively engaged in these issues as a Board member. She is now based in Edinburgh, U.K. with her husband and two daughters. : www.principia-advisory.com /episode/index/show/inner-driven-leaders/id/35254770

Ep 180 - Mastering Micro-interactions as a Leader with Sarah Langslow 02/03/2025

Ep 180 - Mastering Micro-interactions as a Leader with Sarah Langslow Self-awareness as a leader is easier said than done since we all have blind spots. One way to improve the quality of our working relationships is to get our micro-interactions right. When I came across Sarah Langslow’s book ‘Do Sweat the Small Stuff’ I immediately recognised it as an invaluable guide to any leader looking to lead in a positive and people-focused way so I’m excited to share this conversation with you. In our conversation we discuss… What is the ‘small stuff’ and why should leaders sweat it? What are micro-interactions and why do they mater so much? How important it is for leaders to recognise that their job is their people Becoming more conscious of the impact of both the content and delivery of our words The ways in which many leaders unconsciously create a team culture through their behaviour Top tips for making every interaction count in a positive way My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again later in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  About Sarah Langslow: Sarah Langslow is an executive coach and leadership development specialist. She integrates leadership lessons from a sporting career as a rower, including competing twice in the Oxford and Cambridge Boat Race, a 15-year corporate career across management consulting and finance, and experience as an entrepreneur with her own coaching and leadership development business. Sarah has an MA and an MBA from the University of Cambridge and is accredited by the International Coaching Federation (ICF) as a Professional Certified Coach. Sarah’s new best-selling book “Do Sweat the Small Stuff” illuminates the often unrecognised power of micro-interactions to supercharge leadership effectiveness and people development. Find out more about Sarah Langslow: Sarah on - https://www.linkedin.com/in/sarahlangslow/ Sarah on - @sarahlangslow_coach Sarah’s - sarahlangslow.com Sarah’s – Do Sweat the Small Stuff Sarah is offering a free workshop: Small Stuff Big Impact, which provides an introduction to what micro-interactions are and why they matter in leadership. Participants will discover how small adjustments in communication, tone, and behaviour can create a ripple effect, transforming their daily interactions into powerful tools for engagement. And, they will learn how to translate theory into action – they will leave with a framework to think through their micro-interactions and practical suggestions to start making subtle but effective changes right away.   Link to learn more and to register is here: /episode/index/show/inner-driven-leaders/id/35026755

Ep 179 – Building your confidence as an introvert with Sarah Manley 01/20/2025

Ep 179 – Building your confidence as an introvert with Sarah Manley Workplaces and meetings are not set up to get the best out of introverts so it’s no wonder that many people who identify as introverts can experience self doubt at work even in leadership roles. Sarah Manley built a highly successful career in marketing as a deep introvert but was growing tired of being ‘always on’ and visible and increasingly felt like she was in the wrong place. It ate at her confidence. Then she discovered ‘Quiet’; by Susan Cain and she understood herself and her strengths fully for the first time. Sarah approached work with a new mindset and embraced being an introvert at work. In her book ‘The Quiet Catalyst’ Sarah shares her insights, tools and strategies to thriving as an introvert at work. In our conversation we discuss… How to network successfully as an introvert How to navigate working with an extraverted manager How to gather feedback that works for you as an introvert and how to make it useful Why energy management is so important for introverts and Sarah’s tools for managing your energy effectively Top tips for presentations My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  About Sarah Manley: Sarah Manley, an Amazon #1 bestselling author, career coach, mentor and speaker draws on two decades of international corporate experience. As the founder of The Quiet Catalyst, she helps introverted professionals unlock their potential by offering tailored guidance for navigating corporate life with confidence and energy. Find out more about Sarah: Website: www.thequietcatalyst.com Sarah’s links: https://linktr.ee/thequietcatalyst Sarah on LinkedIn: https://www.linkedin.com/in/sarahmanleytqc/ /episode/index/show/inner-driven-leaders/id/34840020

Ep 178 – Starting 2025 positively 01/06/2025

Ep 177 – Are you an overthinker? 12/16/2024

Ep 177 – Are you an overthinker? Some of my most popular episodes have been on overthinking and worry and I know from personal experience how much it can hold you back and impact your self-esteem. So I jumped at the chance to interview Nicole Freeman, who coaches many senior professionals around overthinking. In this episode you’ll hear more about… How overthinking is linked to avoiding our feelings The 3 key fears that come up for many of us The signs that you may be overthinking Practical steps you can take to deal with overthinking and build more positive thought patterns My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. You might also enjoy episode 110 ‘How to stop overthinking’ and episodes 122 and 123 on worrying. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  More about Nicole Freeman: Nicole is a highly regarded ICF accredited coach working with mid- and senior-level professionals. With chartered accountancy and MBA qualifications as well as experience as an interim FD, business consultant, owner of her own multi award winning business and having run a small family business, she’s commercially focused with strong business acumen, and comfortable across a range of industries. Her background as a top performing audit and transaction senior manager, and then project manager to the UK leadership team in one of the Big 4 accountancy firms, means she’s well placed to understand the challenges those in professional services face. Her areas of expertise are around perfectionism, people pleasing and procrastination, things common for high achievers. As a trusted confidante, sounding board and thinking partner, Nicole is a natural asset to individuals and organisations keen to unlock their full potential through coaching. Nicole’s website: www.nicolefreeman.co.uk Find Nicole on LinkedIn: https://www.linkedin.com/in/nicole-freeman-coaching/ Nicole offers a free Mindset MOT you can book at: https://tidycal.com/nicolefreeman/mindset-mot /episode/index/show/inner-driven-leaders/id/34269280

Ep 176 – What to do when you care too much as a leader 12/02/2024

Ep 176 – What to do when you care too much as a leader This episode was prompted by a request from one of the members of my Women Leading community who asked how she could build more personal resilience around the impact of decisions she was making at work and be a little more “Teflon coated”. Perhaps you relate – you need to make tough decisions as a leader but you take things to heart, you care about people and their wellbeing and sometimes the decisions you make can have significant impact on others. Or perhaps you are the person who is implementing the decisions that others have made and cascading unwelcome news or making unpopular changes. You may be involved in a restructure for example or taking a team member through performance management. Now, I didn’t want to call this ‘how to care less as a leader’ because I don’t think that those of us who care a lot would embrace the idea of caring less. Caring, having empathy, being conscious of the impact of our decisions on people - these are all wonderful traits for a leader to have and may well be a huge strength of yours as a leader. However, if caring has no boundaries around it then you could be heading towards sleepless nights, self-doubt and possibly even burnout. In this episode I’m going to explore 3 insights and 3 tools and techniques to help you if you are someone who cares too much as a leader. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Get in touch with me via LinkedIn or my website to chat about how I could work with you or your organisation. /episode/index/show/inner-driven-leaders/id/34154610

Ep 175 – Getting Your Voice Heard at Work 11/18/2024

Ep 175 – Getting Your Voice Heard at Work I’ve got another episode where I am a guest for you, this time I’m talking about how to get your voice heard at work with Aoife O’Brien on her Happier at Work podcast. One of the key issues we discussed was the challenge of being interrupted in meetings, particularly for women. I provide strategies for managing interruptions and finding opportunities to speak up, including utilising allies and the powerful strategy of amplification. In this episode you’ll hear more about… The impact of gender bias on confidence. Strategies for managing interruptions and finding opportunities to speak up. The importance of integrating body language tools and my "Cloak of Authority" to feel more in control in challenging situations. The significance of delivering feedback upwards in a diplomatic and solution-focused manner. The importance of body language and ending contributions with confidence. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month And if you’re not already an avid listener to Aoife’s go follow it now. She has some fantastic guests talking about all aspects of work. /episode/index/show/inner-driven-leaders/id/33912842

Ep 174 – How to be a coach-like manager with Jude Sclater 11/04/2024

Ep 174 – How to be a coach-like manager with Jude Sclater We all know we should be coaching our teams but it’s hard to know how to do that without going on a coaching for managers course. Until now! In this week’s episode I interview Jude Sclater about her book ‘Think Like a Coach’ which is a wonderfully practical step by step guide that any manager can use to become a coach-like manager. Jude simplifies coaching for us, defining it as giving someone your attention while they think out loud and emphasizes the importance of listening and asking questions We discuss… - Jude’s 3 principles to help you become more coach-like with your team - When to coach your team and when not to! - Jude’s ‘Two Step’ approach to get you coaching straight away - The number one step you can take to create psychological safety in your team - How to coach in 5 minutes or less - How to support a team member experiencing strong emotions My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month About Jude Sclater: Jude Sclater is a coach, author, and trainer. Her book, “Think Like a Coach: How to empower your team through everyday conversations,” introduces the innovative Coaching Two-Step model that simplifies coaching down to its core principles, enabling you to swiftly adopt a coaching management style. Over 20 years her career has spanned audit, project management, and learning and development for companies such as Deloitte. Pearson and Penguin Books. She draws on this vast experience to coach and train managers from consulting, legal, and financial service industries, guiding them from individual contributors to great team managers. Links from Jude: Website: www.thinkwithjude.com LinkedIn: Instagram: Blog Signup: Booksellers: www.thinkwithjude.com/think-like-a-coach#buy /episode/index/show/inner-driven-leaders/id/33534887

Ep 173 – How to be a more Influential Leader 10/21/2024

Ep 173 – How to be a more Influential Leader This week’s episode is a little different in that I am the guest and you get to hear me being interviewed for once! In this episode I recorded for Lucy Gernon’s 360 LeadHERship podcast you’ll hear… The story of my career and how and why I became a coach My top tips on making the right first impression on a new line manager or senior stakeholder How to hold your own and build your influence with the key stakeholders in your organisation Some of my top tips for being confident around senior people My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month And if you’re not already an avid listener to Lucy’s go and add it to your follow list now. /episode/index/show/inner-driven-leaders/id/33390002

Ep 172 – How to Navigate Perimenopause with Emma Thomas 10/07/2024

Ep 172 – How to Navigate Perimenopause with Emma Thomas Whilst some women sail through perimenopause, lots of us struggle with symptoms including brain fog, sleep issues, hot flushes and anxiety. Those symptoms can impede our ability to work, impact our confidence and cause an alarming number of women to leave their jobs. I explore this with my guest Emma Thomas, founder of Managing the Menopause and host of the Middling Along podcast. We discuss: Why employers should care about supporting women through this transition What managers can do to be supportive of colleagues struggling with perimenopause symptoms How to talk to your line manager about your symptoms and what support you can request Emma’s SENSE model for managing symptoms through lifestyle changes Insights on how caffeine and alcohol impact your sleep Emma is also teaching her SENSE model inside my Women Leading community at our bi-monthly menopause gatherings where we meet to share experiences and coping strategies. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month About Emma Thomas: Emma is the founder of Managing the Menopause - her experience in coaching, internal communications and change management make her perfectly placed to help organizations plan and execute strategies to become more ‘menopause-friendly.’ Emma lives in Oxford with her husband and two children, and is also a Director of the Udjat CIC, which operates a wide-range of projects within Oxford and beyond. Emma’s website: www.managingthemenopause.com Emma’s podcast: www.middlingalong.com /episode/index/show/inner-driven-leaders/id/33295007

Ep 171 – How to clear your Emotional Overdraft with Andy Brown 09/23/2024

Ep 171 – How to clear your Emotional Overdraft with Andy Brown When I was sent a book called The Emotional Overdraft I instinctively knew that this was a topic that was going to resonate with me personally and you as listeners to this podcast. An emotional overdraft is when you as a leader habitually overcome your employer’s challenges at the cost of our own physical and mental health. Sound familiar? I am seeing this happening a LOT at the moment with the women within my Women Leading community so I was excited to dive into the topic with the book’s author Andy Brown. We discussed: The cost of going too deep into your emotional overdraft How to start paying it back What behaviours or drivers create our emotional overdraft The role of management skills and influencing in changing a culture which relies on people being emotionally overdrawn How to approach urgency and filling short term gaps more strategically How the emotional overdraft shows up outside of work My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. : If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing ⭐ Lead under pressure All for just £49/month About Andy Brown: Andy has over 30 years’ experience as an award-winning adviser and coach for people-based businesses. He’s also a podcast host and the author of Amazon #1 best seller, ‘The Emotional Overdraft: 10 simple changes for balancing business success and wellbeing’ a book for entrepreneurs, leaders and founders that articulates the often overlooked mental and physical costs of leadership Links from Andy: Buy the book in the UK /episode/index/show/inner-driven-leaders/id/33120937

Ep 170 – Stop Worrying What Other People Think of You 09/09/2024

Ep 170 – Stop Worrying What Other People Think of You Do you worry about what other people think of you? Perhaps it stops you contributing in meetings for fear of judgement from others. Or keeps you awake replaying conversations in your head feeling like you said something wrong. Or it means when you’ve got something challenging to say you water it down to the point where you’re barely making a point anymore. If any of that sounds familiar then keep listening because in this short episode I’m going to give you some insights and strategies you can use to reduce those worries and allow you to perform at your best at work. This is the third in a series of three podcasts this summer around mindset so if you’ve not already listened to episode 166 on overcommitting and episode 168 on people pleasing do bookmark those to listen to. One of the most powerful things you can do is learn how to say no which is why I’ve created my free How To Say No challenge which will take you from saying yes and regretting it to feeling comfortable saying no in just 5 days. Head over to carlamillertraining.com/sayno to access that. My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days. Access it at carlamillwertraining.com/sayno Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm. It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Setting and Holding Boundaries Find up more and sign up at You may also find episode 32 useful /episode/index/show/inner-driven-leaders/id/32892077

Ep 169 – How to Handle a Crisis and Keep Calm with Sue Musson 08/26/2024

Ep 169 – How to Handle a Crisis and Keep Calm with Sue Musson Today’s guest Sue Musson has handled many a crisis in her career, including leading one of the largest NHS Trusts through the pandemic. In this episode she shares what she’s learnt about keeping calm in a crisis. We discuss: Sue’s overall philosophy for coping with a crisis How to calm yourself down from the initial state of panic How to keep your team calm in a crisis too The importance of taking personal responsibility as a leader What to do when you don’t know what the right decision is The keys to successful communication when managing a crisis Sue shares some great stories from her own leadership experience, as well as her 6 step crisis management framework from her book Firecracker Leadership. My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely.  And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. About Sue Musson: Sue Musson achieved her first board-level leadership role at the age of twenty-seven. She is keen to share what she has learned to help other women build their confidence and impact. For 30 years, Sue has led numerous organisations including her own successful businesses under the Firecracker brand. She recently completed her term as Chairman of Liverpool University Hospitals, one of the largest NHS trusts in the country, with 14,000 staff and a turnover of £1.2Bn.  Sue led the trust through a merger, the pandemic and the opening of a new hospital by the Prince and Princess of Wales.  Her experience of leadership spans the full gamut of highs and lows, which she recounts with honesty, insight and humour in her new book, Firecracker Leadership.  The book achieved number one bestseller status in three categories on Amazon and became a top ten bestseller in the USA. Firecracker Leadership is endorsed by the Mindvalley Book Club: “We are happy to endorse Firecracker Leadership (which) is a wonderfully written and structured book. It is packed with great ideas and quote-worthy wisdoms…It is a wonderful book that we are happy we got our hands on.” Concepts from the book have been featured in publications like Forbes, European Business Review, Elite Business, She Can Code, HR News, Startups Magazine, Training Journal and The HRDirector.  Having served for fifteen years as a non-executive director and chair of five of the UK’s most significant healthcare organisations, Sue continues her public service by chairing panels to appoint UK judges in addition to running her own businesses. Sue’s website -   Sue on LinkedIn - FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Access it at carlamillertraining.com/sayno Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence Women Leading: My Women Leading community gives you the support you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure You can read more and sign up here: /episode/index/show/inner-driven-leaders/id/32650502

Ep 168 – Breaking Free from People-Pleasing Patterns 08/12/2024

Ep 168 – Breaking Free from People-Pleasing Patterns Think you might be a people pleaser? Perhaps you’ve got poor boundaries with others, really want to be liked or need a lot of external validation to feel that you’re good enough to be in your role? In this solo episode I’m going to share some of the signs that you’re a people pleaser, what it’s costing you and 4 practical strategies you can use to break free from your people pleasing patterns and start prioritising your own needs. This is the second in a series of 3 podcasts this summer around mindset and setting boundaries and if you’ve not already listened to episode 166 on overcommitting. One of the most powerful things you can do is learn how to say no which is why I’ve created my free How To Say No challenge which will take you from saying yes and regretting it to feeling comfortable saying no in just 5 days. Head over to carlamillertraining.com/sayno to access that. My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely.  And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days. Access it at carlamillwertraining.com/sayno Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm. It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at /episode/index/show/inner-driven-leaders/id/32455842

Ep 167 – Elevate your executive presence with Lucy Gernon 07/29/2024

Ep 167 – Elevate your executive presence with Lucy Gernon What is executive presence? Why does it matter? And what can we do to increase our executive presence? These are the questions I explored in a fantastic chat with fellow women’s leadership coach Lucy Gernon in this week’s podcast episode. We also discussed… How the concept of executive presence has evolved over the past 10 years Where confidence comes from and how Lucy defines it Lucy’s fantastic DO IT model for making decisions without second-guessing yourself How to confidently talk about your achievements How to deal with praise Why we don’t need to compete against other women There is a lot of gold in this episode! My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. About Lucy Gernon: Lucy Gernon is an Irish mom of 3, Multi Award-Winning Executive Coach, host of The 360 LeadHERship Podcast and acclaimed international speaker supporting women in senior leadership roles to accelerate their careers with confidence and develop as leaders without sacrificing work-life balance. She is sought out by Fortune 500 companies for her expertise in executive presence, confidence building, leadership, conflict management, healthy productivity, personal branding and more. Lucy is the Founder of 3SIXTY Leaders Club—the only positive psychology-infused membership focused on career advancement, leadership and work-life balance. Lucy is a certified positive psychology coach, holds Bachelor and Masters Degrees in Science, Diploma in Integrative Coaching, and had a 20-year career in leadership roles in American & British multinationals. Her corporate CV and business experience, combined with her extensive executive coaching and business experience gives her a unique perspective on the needs and ambitions of female leaders and how to get them there Website: Podcast: Executive Presence Course: Instagram: LinkedIn: HBR Article Exec Presence that Lucy refers to in this episode: FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Access it at carlamillertraining.com/sayno Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm. It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at /episode/index/show/inner-driven-leaders/id/32273312

Ep 166 – Are you overcommitting? 07/15/2024

Ep 166 – Are you overcommitting? Do you find yourself overpromising and creating unnecessary stress for yourself?  Or putting in lots more effort than anyone expects, or needs you to? How about saying yes when you’ve got no capacity to get more work done or jumping into help when no-one has asked you to? If any of those resonate it sounds like you may be overcommitting - constantly trying to show how much value you add, by going above and beyond when it isn’t needed.  In this episode I’m going to… break down the ways we overcommit explain why we overcommit share the questions you can ask to help you dial back the overcommitting (and still do a great job!) I also share a brilliant new free resource I’ve created for you – the How To Say No Challenge which you can sign up to at carlamillertraining.com/sayno This is the first in a series of 3 podcasts this summer around mindset and setting boundaries and you can expect an episode on people pleasing and another one on worrying too much what people think of you.  I’ve also recorded some great guest interviews such as exclusive presence and managing the menopause which we’ll be releasing in the coming months.   My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely.  And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days. Access it at carlamillwertraining.com/sayno Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm. It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at /episode/index/show/inner-driven-leaders/id/32070027

Ep 165 – A new perspective on winning with Cath Bishop 07/01/2024

Ep 165 – A new perspective on winning with Cath Bishop Many workplaces are dominated by short term thinking, intense pressure to produce immediate results and a focus on growth at all costs. Sound familiar? This short term focus often leads to poor decision making, poor long term performance and risks employee burnout. In today’s episode my guest Cath Bishop makes a powerful case for implementing what she calls Long Win Thinking. Cath knows a bit about winning as a three time Olympian with a silver medal and a fascinating career in diplomacy within conflict zones! We discuss: Why workplaces benefit from focusing on the Long Win How Cath’s mindset around winning shifted across her 3 Olympic Games and how she felt at the start line of her medal-winning Olympic race What insights Cath has taken from her diplomatic experience into leadership coaching How early in life we start thinking winning is important Separating performance from results and winning Cath’s 3 C model for implementing long win thinking in your team I found this episode really timely as I reflect on the impact I want to make through my work and what success means to me. I hope it brings you some insights both personally and also as you think about how to create high performance in your team. My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm. I’m on a mission to empower women leaders in the workplace and make leading less lonely.  And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm. It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at About Cath Bishop: Cath Bishop is a triple Olympian, World Champion and Olympic silver medallist in rowing. In her career as a diplomat, she specialized in stabilization policy for conflict-affected parts of the world. She now works as a coach and consultant, advising on leadership, performance and culture across business, sport and education, and teaches on Executive Education programmes at the Judge Business School, Cambridge University. She writes monthly articles for The Guardian on topics of culture in sport and co-hosts The Inside Out Culture Podcast. She is a globally sought-after speaker. Websites: www.cathbishop.com www.thelongwin.com Instagram: cath_bishop Inside Out Culture Podcast: X: @thecathbishop https://www.theguardian.com/profile/cath-bishop /episode/index/show/inner-driven-leaders/id/31901727

Ep 164 – 6 strategies for reducing email overwhelm with Fay Wallis 06/17/2024

Ep 164 – 6 strategies for reducing email overwhelm with Fay Wallis Does just looking at your inbox create a rush of overwhelm? You’re not alone in that, the average person receives 121 work emails every single day! In this episode, my guest, career and executive coach Fay Wallis shares 6 practical strategies you can use to reduce your email overwhelm. We discuss: Why grouping emails by sender is insightful The problems with using your email inbox as a to-do list and what to do instead When to hit unsubscribe How to ‘unsubscribe’ from internal emails Using tools like email templates and schedule send Prioritising deep work Setting email boundaries I also share an excerpt from my current favourite book, Four Thousand Weeks by Oliver Burkeman on why inbox zero isn’t actually going to bring us the peace of mind we think it will. This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie. I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. You might also enjoy… Episode 120 Developing your career with Fay Wallis Episode 144 Finding focus when you’re overwhelmed with Julia Wolfendale And we mentioned Graham Allcott’s book, How to be a Productivity Ninja and his email Rev up for the Week - https://www.grahamallcott.com/ Women Leading: Come and join over 40 women in Women Leading – my community to help you lead without overwhelm. It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at About Fay Wallis: Fay is a career and executive coach, with a background in HR who specialises in coaching HR & People professionals. She is the Founder of Bright Sky Career Coaching and has a 5 star rated podcast called HR Coffee Time, where you can hear free career advice and ideas every week. Bright Sky Career Coaching: https://www.brightskycareercoaching.co.uk/ Fay’s LinkedIn profile: https://www.linkedin.com/in/faywallis/ HR Coffee Time podcast page: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/ /episode/index/show/inner-driven-leaders/id/31729457

Ep 163 – Reducing drama in your team with Rebekah Whitaker 06/03/2024

Ep 163 – Reducing drama in your team with Rebekah Whitaker If you’ve noticed unhelpful patterns of behaviours playing out in your team or if you’ve got a tense relationship with a colleague then this week’s episode can provide insight into what’s causing those patterns. My guest, leadership coach and podcast host Rebekah Whitaker shares why we get pulled into the ‘drama triangle’ and what we can learn from Transactional Analysis to understand ourselves and our relationships with others better. Transactional Analysis is new to me so it was really interesting to understand the ‘drama triangle’ and reflect on how it plays out in the workplace and the role we can play as leaders in creating more positive behaviours and relationships. In this episode Rebekah provides an introduction to this concept and I’m delighted that she’s running a workshop within Women Leading this autumn to bring the next level of insights into how leaders can reduce drama within their teams. This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Women Leading: Come and join over 40 women in Women Leading – my community to help you lead without overwhelm. It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at About Rebekah Whitacker: Through Quest for EST Rebekah is on a mission to change the way that we approach leadership development, equipping leaders with skills to support them from the start of their leadership journey. She is also the co-host of In Pursuit of the Better You, a podcast dedicated to helping you maximise your potential personally and professionally. Rebekah’s website: www.quest4est.co.uk Rebekah’s substack: https://quest4est.substack.com /episode/index/show/inner-driven-leaders/id/31518612

Ep 162 – How to Actually Enjoy Networking with Ellie Rich-Poole 05/20/2024

Ep 162 – How to Actually Enjoy Networking with Ellie Rich-Poole Networking is an idea that makes some of us cringe. Others would love to network more but struggle to attend events due to workload and caring responsibilities. But what if networking didn’t have to be so uncomfortable and you could do it in a way that works for you? That’s what Ellie Rich-Poole, career development coach and one of LinkedIn’s Top Voices for careers. We cover… Why networking is key to developing your career and accessing opportunities How to build your network in a way that works for you The power of making genuine connections rather than working the room How to make yourself actually go to networking events Making the most of networking opportunities Creating a croissant not a bagel (you’ll have to listen to decipher that one) This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Come and join over 40 women in Women Leading – my community to help you lead without overwhelm. It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including… Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at About Ellie Ellie Rich-Poole is a Career Development Coach. She helps leaders find their perfect role and be brilliant in it, by playing to their strengths. She goes on the journey with them as a supporter and challenger to help them get to action and get results, particularly at times of transition. She has over 25 years’ experience in HR, Recruitment and Head-hunting. She founded her business in 2016 to inspire and support others with their career development. She enjoys leading group sessions and speaks on a range of career topics including ’12 ways to take control of your career’, ‘Learn to Love LinkedIn’ and ‘Stop hiding, start Networking.’ She supports a range of DEI focused organisations as an Interview Coach, a Mentor and a Career Accelerator programme lead. She is the Chief Ambassador for Girls Friendly Society (GFS) a charity working with girls in the UK’s least privileged areas. She is passionate about helping individuals achieve their potential. Ellie is a Mental Health First Aider and has lived experience of pre and postnatal anxiety. She understands the challenges of managing a career and a family. Ellie has lived and worked in the UK, Germany, Chile and Singapore and enjoys supporting globally minded individuals and organisations, and making new friends. She has studied at both Durham and Oxford University, and is an International Coaching Federation PCC level Coach. She is a Strengths Profile and Insights Discovery Practitioner. LinkedIn named her a LinkedIn ‘Top Voice’ for Careers in 2022. /episode/index/show/inner-driven-leaders/id/31304607

Ep 161 – How to Navigate and Improve Difficult Relationships at Work with Jennifer McCanna 05/06/2024

Ep 161 – How to Navigate and Improve Difficult Relationships at Work with Jennifer McCanna In this week’s episode leadership coach Jennifer McCanna and I are answering your questions about dealing with difficult relationships in the workplace. We discuss… How to stop harsh feedback from impacting your confidence How to talk to your line manager when you’re struggling to work with a colleague Your expectations of your line manager and what to do when they aren’t being met Jen’s ‘What Next Wheel’ – a tool that helps you respond rather than react in tricky influencing situations This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie. I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. I’ve just launched Women Leading – a community to help you lead without overwhelm. It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Find up more and sign up at https://www.carlamillertraining.com/womenleading About Jennifer Jen is sought after as a leadership coach who helps clients overcome even the most horrible work challenges, helping them rebuild their confidence and self-belief and realise their ambition. She supports clients to manage their energy and navigate their emotions so they can feel calm and resourceful at work. Not only an experienced coach with the international coaching federation, Jen is a emotional freedom technique (EFT) practitioner, leadership development expert and valued member of the Women Leading faculty! She works with clients across the charity, corporate and public sectors including the UK’s Department for Education, Oxfam, HSBC, Sheffield City Council, Pancreatic Cancer UK and hundreds of small charities delivering services across the country. Ever experienced a toxic work relationship, badly handled restructure or the challenge of an HR process which rumbles on and on? Feel it knocked you for six a bit? Then Jen is your coach! In life before coaching Jen managed high profile fundraising events and diverse teams of fundraisers so she knows first hand the influencing skills, self awareness and sense of humour needed to lead a team within an organisation. Jen has so many valuable resources on her website including Coffee Break Coaching which includes 5 great exercises – everything to increase your insight about someone you’re struggling to build a relationship with, to a reflection for the rubbish days when you just need to feel a notch better to find the motivation to get on with things. Website: mccannacoaching.co.uk You can follow her on LinkedIn Jennifer McCanna And on Instagram (@jen_the_leadership_coach) /episode/index/show/inner-driven-leaders/id/31051023

Ep 160 – The secret to building a happy team with Richard Clarke 04/22/2024

Ep 160 – The secret to building a happy team with Richard Clarke As leaders we’d all like to have happy teams but how do we create the right environment to achieve that? I interview Richard Clarke, creator of the popular Happy Teams substack newsletter, about his experience building a company centred on team happiness and the work he does helping companies create happier teams. We discuss… What makes people happy at work The 5 factors that influence team happiness Who is responsible for your team’s happiness Richard Clarke is the founder and ex-CEO of Secret Source, an IT company based in Spain. In 2014 he had a theory, if he set up a company whose main KPIs were team and client happiness then the team would collaborate better, be more aligned with their clients and perform better and all the traditional measures of success, profit, revenue, growth would naturally follow. For 10 years Richard studied the science of happiness in the workplace and applied it in his company. In 2022, with almost 50 employees Richard handed over the role of CEO and he now dedicates his life to sharing his knowledge. He writes, speaks and teaches leaders and organisations how to use the science of happiness and wellbeing to build better teams. Richard’s white paper on team happiness: Happy Teams substack: This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie. I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. I’ve just launched Women Leading – a community to help you lead without overwhelm. It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Until 1 May 2024 you can access a discounted price at /episode/index/show/inner-driven-leaders/id/30778308

Ep 159 – When Being the Problem Solver Becomes a Problem 04/08/2024

Ep 158 - Is Your Workplace Toxic with Aoife O'Brien 03/25/2024

Ep 157 – Asking Your Employer to Invest in You 03/11/2024

Ep 156 – How to Create a Coaching Culture in Your Team 02/26/2024

Ep 156 – How to Create a Coaching Culture in Your Team Would you like to create a team culture that allows everyone to thrive? And would you like to add coaching to your toolkit as a manager? This week on the Influence & Impact podcast I’m joined by Jo Wright, author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ who’ll be talking about how to create a coaching culture within your team or organisation and why coaching conversations between managers and direct reports make so much difference. We cover: How to create space for quality conversations when you’re overwhelmed Why organizations need to embrace slowing down to speed up How feedback is key to a coaching culture The seven-step framework for creating a coaching culture This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach. I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. About Jo: As Co-founder of Coaching Culture, and bestselling author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’, Jo’s a passionate advocate for the many benefits a coaching ulture creates. With nearly 30 years’ experience in leading and coaching teams, and as a professionally accredited Coach, Jo is a true coaching champion, on a mission to inspire people to think differently about the power of coaching. She is often to be found sharing insights on howthe power of coaching can be used to create high performing teams, build trust, shape leadership styles and raise performance in the workplace. Jo spends much of her time speaking about the benefits of coaching, the power of transformational conversations and culture, as well as interviewing industry leaders for Coaching Culture’s Learncast series. Jo’s first book, ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ became an Amazon Bestseller on its first day of release in November 2023. Find out more about Jo Wright at: If you’ve enjoyed this episode, please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.  If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do or connect on LinkedIn and send me a message there. /episode/index/show/inner-driven-leaders/id/30053483

Ep 155 – How to Support a Team Member Who Lacks Confidence 02/12/2024

Ep 155 – How to Support a Team Member Who Lacks Confidence If you’ve got a team member who lacks confidence it could be impacting their performance, their career progression and how they feel about work. Confidence issues are widespread with 79% of women saying they lack confidence at work. And it impacts people’s ability to perform and progress. 46% of women say managing a negative mindset stops them from making the impact they want at work whilst 37% of women identified a lack of confidence and self-belief in their own ability as an obstacle to career progression So how do you help people in your team build their confidence and unlock their potential? In this episode, I’m going to share 6 practical ways you can help a team member feel more confident in their role, as well as 3 traps to avoid to make sure you’re not labelling someone as unconfident when that may not be the issue. We’ll look at… How the type of feedback you give makes a real difference How you might be impacting the confidence of your team How you can use coaching questions to support their self-awareness and self-belief Ways to make them feel valued How modelling and encouraging a growth mindset can help This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February. If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do or connect on LinkedIn and send me a message there. /episode/index/show/inner-driven-leaders/id/29841148

Ep 154 – Overcome your public speaking anxiety with Olivia James 02/05/2024

Ep 154 – Overcome your public speaking anxiety with Olivia James Do you experience anxiety or nerves when you have to present at an important meeting or give a talk? Why is it that public speaking creates such a strong reaction in many of us? And how do we overcome those nerves to be able to perform at our best? My guest today Olivia James is a Harley Street performance specialist and therapist. She treats professional confidence issues, public speaking anxiety and trauma. As well as uncovering why we feel so anxious Oliva and I discuss some specific strategies you can use ahead of a presentation to go in feeling calm and how to deal with going blank or losing your train of thought during a presentation. I've taken some really fantastic ideas from our conversation and I'm sure you will too. This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership bestie. And as your bestie I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. If speaking up in meetings in general is something you struggle with then do ask your employer to fund you to attend our March Be Bolder course. As well as helping you become more confident generally and turn down the volume on your Inner Critic, we have an entire workshop dedicated to helping you speak up confidently and get your voice heard in meetings. Go to to find out more. If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening on Apple or Spotify so you don’t miss future episodes. We’ve got some brilliant episodes coming up in February. If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do or connect on and send me a message there. /episode/index/show/inner-driven-leaders/id/29747638

Ep 153 - What to do when you’re put on the spot at work 01/29/2024

Ep 153 - What to do when you’re put on the spot at work There’s nothing worse than that moment in a meeting where you’re put on the spot and your mind goes blank.  Or your boss asks you a question you weren't expecting! The seconds seem to last for hours, panic sets in and you often end up either making up something you later regret or mumbling something vague and apologetic. It doesn’t have to be that way.  Join me in this episode as I share with you… How to shift your mindset and take the pressure off those situations, allowing you to perform better The exact powerful phrases you can use to respond when you’re put on the spot How to buy yourself a moment to think How to delay giving any answer until the following day How to respond confidently when asked for information you don’t have to hand This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership bestie.  And as your bestie I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. To download the powerful phrases I share in this episode head over to carlamiller.co.uk/newsletter, sign up and you’ll be sent the phrases along with access to my how to worry less about work video If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.  We’ve got great episodes coming up including one on overcoming your fears around public speaking and how you support a team member who doesn’t believe in themselves. If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and I&I women’s leadership programme do or connect on LinkedIn and send me a message there. /episode/index/show/inner-driven-leaders/id/29642723

Ep 152 - Is it time to quit your job? 01/15/2024

Influence & Impact for female leaders

TOPICS