41: Trends Shaping the Managed Services Market
ISG Imagine Your Future Podcast
Join and , an ISG Distinguished Analyst, for the last episode of Imagine Your Future for 2023, as they unpack key trends shaping the managed services market. As demand for outsourcing went from strength to strength in 2023, discretionary spending experienced downward pressure. Hall and Jones explore what was driving these phenomena and what can be expected for 2024 based on the latest data from the . They also discuss the rise of global capability centers and the challenges of finding talent in a supply-constrained environment. As we head into 2024, don’t miss their insights and...
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40: Back to Basics: The Changing Dynamics of Business Tech
ISG Imagine Your Future Podcast
According to recent data from the , the robust expansion of the cloud services market has slowed down considerably in recent quarters. On the other hand, demand for managed services has reached new highs. It seems that enterprises are returning to the basics of core outsourcing. How can businesses drive operational excellence in this new context? And which factors are contributing to the shift? In this episode of the ISG Imagine Your Future podcast, we delve into the current state of the technology market. speaks to tech titan , Chief Strategy Officer and Head of Growth at Tech Mahindra...
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39: AI Ethics & Responsible AI Development
ISG Imagine Your Future Podcast
Artificial intelligence (AI) and generative AI are swiftly permeating our daily lives. From customer service chatbots to healthcare diagnoses, from writing loan applications to job hiring, the disruption is here. Many believe AI is fundamentally changing the way we do things. But since this premise of large-impact change is widely accepted, the question becomes: will this change be for the better? It's critical to address the ethics of AI: how this technology disruption could reinforce or subvert current inequalities to improve or worsen them, or even create new inequities. To do so, we must...
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38: Cyber Resiliency: Facing New Security Challenges
ISG Imagine Your Future Podcast
Cybercrime has become an ever-present threat that can wreak havoc on individuals, businesses and governments. From phishing scams and ransomware attacks to data breaches and infrastructure damage, the arsenal of cyber threats continues to expand. It is crucial, now more than ever, to be equipped with the knowledge and tools necessary to navigate the digital landscape securely. To discuss the ever-evolving threat of cyber-attacks, , a Director in ISG’s cybersecurity practice, joins Imagine Your Future hosts, and . They delve into the growing sophistication of cybercrime, the importance...
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37: Breaking Boundaries: How Generative AI is Shaping the Future
ISG Imagine Your Future Podcast
In recent years, artificial intelligence (AI) has made astounding progress in its capacity to recognize patterns, make predictions and even engage in meaningful conversation with humans. But what about its ability to create new and original content? This is where generative AI comes into play, representing perhaps the most widely discussed technological advancement of our era, particularly in the wake of the launch of ChatGPT in November 2022. In this episode, Imagine Your Future host is joined by , Chief Strategy Officer and Partner at ISG, to explore some of the opportunities,...
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36: Future Workplace vs Future of Work: What’s the Difference?
ISG Imagine Your Future Podcast
After chairing two successive Future Workplace Summits in New York and London, ISG’s Iain Fisher joins Imagine Your Future podcast hosts Steve Hall and Karen Collyer to discuss the ever-changing landscape of work. With technology advancing at an unprecedented pace and the COVID-19 pandemic (among other geopolitical factors) reshaping our work and home lives, the future of work and the workplace of the future promise to be vastly different than what we have previously known. You may be asking yourself: what’s the difference between the future of work and workplace of the future? The short...
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35: Turmoil in Banking: What Happened? And What Next?
ISG Imagine Your Future Podcast
Following another turbulent week for the banking industry, Imagine Your Future podcast host speaks to , Lead Partner for Banking & Financial Services at ISG. Together they unpack some of the factors that contributed to the collapse of Silicon Valley Bank and the ripple effects in the market. Will there be others like it? And might we be on the verge of another global financial crisis on the same scale as the 2008 crash? Or are there any encouraging signs following the latest failures in the industry? Listen in as they answer these questions and look to the future.
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34: Pursuing the Seamless Digital Experience
ISG Imagine Your Future Podcast
This episode of the ISG Imagine Your Future podcast was recorded at this year’s in London. Host speaks to , Head of Digital at (University College London) about how she and her team are creating seamless digital experiences for both the students and staff of the university. Listen in to hear some of her top tips and lessons learned from the journey so far.
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33: Dissecting Disruptors in the CPG/Retail Space
ISG Imagine Your Future Podcast
Disruptions are shaping and shaking up the CPG and Retail industries. Global supply chain challenges, rising inflation and competition for talent (caused in part by the Great Resignation) are the most well-known factors – but not the only ones. Still, no matter what, customers must remain the number one priority for these organizations. How can CPG and Retail companies thrive despite these pressures – and retain loyal customers – in a highly disrupted and competitive market? Which technologies are transforming the industry? To discuss this ongoing disruption, our ISG Imagine Your Future...
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32: Getting to Grips with the Metaverse
ISG Imagine Your Future Podcast
The metaverse – it’s been in the headlines, social media platforms and your kids’ video games, and now it’s rising to prominence as a business opportunity. But do you really know what the metaverse is? And what does it have to do with web3, the new internet you keep hearing about? In this episode of the ISG Imagine Your Future podcast, hosts and catch you up with the basics of the metaverse and web3. They kick off their discussion by defining both technologies and exploring the current status quo. Then, together we get into the really interesting bits: the implications for the...
info_outlineAs we move into a post-pandemic world and toward the workplace of the future, health and safety is top of mind more than ever. The pandemic has heightened everyone’s awareness of the safety of our immediate environments. As workers begin to return to office buildings, whether full-time or in a hybrid working model, it is essential that businesses take strong measures to ensure their employees feel safe and confident in their workspaces. Things that were perhaps taken for granted or overlooked prior to the pandemic, such as indoor air quality, are now on people’s minds as we navigate into the “new normal.”
One startup providing some ground-breaking technology in this field is Poppy. Founded in 2019, just months before the COVID-19 pandemic disrupted life as we knew it, Poppy is on a mission to make the workplace safe again by detecting and monitoring pathogens present in the environment. Co-Founder and Co-Chief Executive Officer Elizabeth Caley join ISG Imagine Your Future® Podcast hosts Steve Hall and Karen Collyer to share her story. Listen in to hear more from this inspirational tech leader about how science and technology are coming together to make workplaces safer in the future.