Scott Ramspott & Nathan Lammers - Dealer, Step Your Game Up!
Release Date: 12/01/2020
Q & A - Season 5 Finale
The Fire Time Podcast
Everyone knows that this year has been crazy for businesses in the hearth industry. That's why we are back with the final episode of this season to answer all of the questions that have been coming in over the last few months. This episode will answer: What is the best way to track door swings? (This is something that everyone needs to be doing). What makes a good website in our industry? (Hint, it's not about how the website looks). How can you make sure that next year's season is smoother than this one? (It all starts with deciding to invest back into your business). At the end...
info_outline
Colleen Kittridge - What the Young Generation Brings to the Table
The Fire Time Podcast
Having the ability to switch relationships from personal to professional without friction is a dream of many business owners. So many people will tell you to never go into business with family or friends -- but is that really true? In today's episode, Tim sits down with Colleen Kittridge ( Pacific Northwest Sales Rep) to discuss how she took over her father's position and what different systems have been put into place resulting from this shift in generations. In this episode, you will learn: How to get respect from people that view you as a kid (and how you can use your age to...
info_outline
Scott Ramspott & Nathan Lammers - Dealer, Step Your Game Up!
The Fire Time Podcast
Most dealers across the country think that having a solid sales team is the only key to selling. But often, these same dealers overlook the importance of having a well-thought-out showroom floor and a holistic customer experience. Investing time into both, training your team, and upgrading your showroom is the true key to successful selling. In today's episode, Tim sits down with two competing sales reps: Scott Ramspott () and Nathan Lammers () to talk about the best practices they witness in showrooms that they cover in their territory. In this episode you will learn: Why...
info_outline
Dick Hoffman - Becoming the Chairman of the Board
The Fire Time Podcast
Most business owners aren't thinking about getting their company ready to sell until it's too late. What they miss is that preparing now helps you run a better business, in general, plus it protects you the event that things suddenly change. In today's episode, Tim sits down with Dick Hoffman (Former Retailer & Chairman of the ) to talk about his journey of selling the business that he started decades earlier and why he has chosen to remain active in the industry during his retirement. In today's episode you will learn: How to build your business so that it is ready to sell...
info_outline
Malcom & Zack Fisher - The Forgotten Territory
The Fire Time Podcast
Most companies today want to get there quick when, in actuality, they need to slow down and make an investment in real relationships with their customers. In today's episode, Tim talks with Malcolm & Zack Fischer (Owner & VP of Sales at ) to discuss their unique market in Atlantic Canada—and what the rest of the industry needs to understand about it. In today's episode you will learn: What operating with a prosperity mindset means for your relationships (and why we should all make it a goal) How getting to a place where you can work smarter first requires you to work...
info_outline
Tim Reed - Learn to Lead Yourself
The Fire Time Podcast
Owners and Managers across the country have a hard time leading their companies because they don't spend any of their effort on leading themselves. In today's episode, Tim sits down to discuss the rhythms he has created to help him be effective at what he does and lead a full life at the same time. Creating a consistent rhythm is essential to becoming a leader that acts intentionally. You can do that by building a framework that helps you focus on the things that matter every single day. In today's episode you'll learn: How to plan your week out every single week (and why this...
info_outline
Kevin Obee - Building a Culture of Meetings
The Fire Time Podcast
Everyday leaders are trying to change their business' momentum because they feel like they're stuck in a rut. Changing the pace of a business to operate proactively isn't difficult, it just takes a commitment. In today's episode, Tim sits down with Kevin Obee (General Manager of Fireplaces & Lighting at ) to breakdown the culture of meetings he has implemented within his workspace to transform his business. By the end of this episode you will learn: How having a cadence of meetings can solve problems permanently (versus always making the same mistakes) Why meetings allow you...
info_outline
Grant Falco - How to Build a Business Scoreboard
The Fire Time Podcast
How do you know if you're successful or not? Too many business owners base everything entirely off of feel when there is much more to the equation. In today's episode, Tim sits down with Grant Falco (Owner, ) to break down what a business scoreboard consists of, and why it is an essential element for any leader looking to run a better business and generate more revenue. This episode is going to teach you: How getting your quote percentage from 20% to 80% will redefine how you go about doing business (this is huge) Why being transparent about revenue and preformance with your...
info_outline
Art Ratcliffe - What Makes a Great Sales Rep?
The Fire Time Podcast
What is it that makes a good sales rep? Product knowledge? Communication skills? Responsiveness? The truth is that all of these things are needed, but only a few reps have mastered them. In today's episode, we sit down to discuss the value that a good sales rep brings to the table with Art Ratcliffe . Art is one of the best in the game and his value to customers is legendary. This episode will teach you: Why value doesn't exist unless you communicate it (this is something that many salespeople miss) What successful sales reps such as Art do on a day to day basis (and why that...
info_outline
Tim Rethlake & Jeni Forman - Let's Talk About IR...
The Fire Time Podcast
Anyone involved with new construction work has been seeing incidence rates (the % of fireplaces being installed into new construction homes) free fall over the past 10 years—and if you haven't then you've been living under a rock. In today's episode, Tim sits down with Tim Rethlake & Jeni Forman of to discuss possible ways to stop the bleeding and grow Incidence Rate back to where it has been historically. This episode is going to teach you: Why builders haven't upgraded to the fireplaces buyers want to see (and how you can push them to) Why we need to start looking...
info_outlineMost dealers across the country think that having a solid sales team is the only key to selling. But often, these same dealers overlook the importance of having a well-thought-out showroom floor and a holistic customer experience. Investing time into both, training your team, and upgrading your showroom is the true key to successful selling.
In today's episode, Tim sits down with two competing sales reps: Scott Ramspott (Kozy Heat) and Nathan Lammers (Mendota) to talk about the best practices they witness in showrooms that they cover in their territory.
In this episode you will learn:
- Why showroom displays need to be in perfect shape—always (the little things make a big difference)
- How upgrading the interior of your showroom will drastically improve your customer's experience (it doesn't take as much effort as you think)
- What building a network of other dealers can do for your business (learning from other people's mistakes is a game-changer)
Don't continue losing sales because your showroom scares away customers. Instead, create an experience that makes people comfortable by cleaning things up and making it easy for them to purchase.
To support The Fire Time Podcast financially, check out our Patreon site: https://www.patreon.com/itsfiretime