Why a Fortune 500 Marketing Leader Left His Dream Job to Start an Agency with Eric Gray | Ep #860
Release Date: 12/07/2025
Smart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? Starting with a clearly defined niche can make all the difference when you’re landing your first clients and deeply understanding that niche can carry you through the toughest seasons of agency life. Today’s featured guest built his agency on exactly that foundation. Before launching his firm, he spent years working as a consultant for governments, UN agencies, and the European Commission. Along the way, he identified a clear gap in the market. That expertise proved invaluable during the pandemic. While uncertainty hit...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? What a year. I sat down with over 100 incredible agency owners—and the insights were unreal. From million-dollar breakthroughs to hard-earned lessons, these founders brought the real talk. In this special year-end episode, I’m sharing the top 5 interviews that stood out most. To everyone who tuned in, shared an episode, or took action from something they heard—thank you. This show is for you, and because of you. Here’s to a smarter, stronger, more scalable 2026. Let’s go. Subscribe...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? Are you thinking about expanding your agency through acquisitions? Buying another firm can be one of the fastest ways to scale, but only if you choose the right partners and nail the cultural fit. Otherwise, growth can quickly turn into chaos. Today’s featured guest has been through five acquisitions, each one teaching her a different (and sometimes painful) lesson about what truly makes a merger succeed. In this episode, she opens up about her biggest acquisition missteps, the cultural mismatches that nearly derailed...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? What do you do when a business partnership fails? Do you try to engineer the perfect agreement so the exit is clean, or focus on alignment long before anyone signs anything? The truth is, most agency partnerships fail because owners rush into them without slowing down to see the cracks. Preparing for the worst is not pessimistic. It is how you protect the business you are trying to build. Today’s featured guest has gone through failed starts, broken agency partnerships, and overcommitting his time as the owner for fear...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? What would you do if the merger you believed would change everything suddenly collapsed? Agency owners often dream of the big exit: the acquisition, the payday, the validation. But if you’ve been in this industry long enough, you know the story rarely goes as planned. Today’s guest lived through the dot-com boom, a merger gone sideways, a rare “un-merger,” and multiple reinventions across three decades. Today’s featured guest is an agency owner who lived through the dot com boom, a merger gone sideways, an...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? As a user, do you still use search engines or have completely defaulted to AI? How will this shift reshape the agency world? How will ads work when people are only getting the one answer they need? Most agency owners are still treating SEO like it’s 2012 — optimizing keywords, buying backlinks, and praying to the Google gods. But search has already changed. People are asking AI for answers, not Googling for links. And if you want your agency or your personal brand to stay visible in this new era, the rules are...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? Have you ever felt like enterprise clients were running your agency instead of the other way around? Buried in endless proposals no one reads, forced into rushed timelines, or watching your margins shrink every time a project drags out? Today’s featured guest opens up about how he broke out of that exhausting cycle. Instead of over-delivering just to keep big clients happy, and seeing little return, he made the bold decision to focus on smaller, more committed clients who were ultimately more profitable and easier to...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? Why do clients keep asking for deliverables they don’t actually need? How to get them to focus on the outcome instead of the task list? Every agency owner has had clients show up asking for a website, SEO, or a million social posts, when what they actually need is something much deeper: more leads, more profit, more time back, and a business they’re proud of again. Today’s featured guest broke down how he built an 11-year-old shop that delivers exactly that. We dig into why small businesses really hire agencies, why...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? Would you ever walk away from a “dream job” to start over from scratch? And if you’ve spent years building a career inside big brands, does it ever feel like it might be too late to launch your own agency? Most people talk about leaving their corporate job to chase something bigger. Very few actually do it, and even fewer jump without a parachute. Today’s featured guest is one of those rare ones. After nearly two decades leading social, content, and influencer teams for household brands, he walked away from his so...
info_outlineSmart Agency Podcast: The #1 Digital Marketing Agency Podcast for Social Media, SEO, PPC & Creative Agencies
Would you like access to our advanced agency training for FREE? What if growth doesn’t make things easier but actually just raises the stakes? Agency life looks glamorous from the outside, but the real growth usually starts in the messy middle. Today’s featured guest just wanted to build something of her own, but quickly learned that growth means the challenges get harder, instead of easier, and that your client and team retention will always be the best measures of success, since it means you’ve managed to build a business that has a real impact on clients and a culture people...
info_outlineWould you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training
Would you ever walk away from a “dream job” to start over from scratch? And if you’ve spent years building a career inside big brands, does it ever feel like it might be too late to launch your own agency? Most people talk about leaving their corporate job to chase something bigger. Very few actually do it, and even fewer jump without a parachute. Today’s featured guest is one of those rare ones. After nearly two decades leading social, content, and influencer teams for household brands, he walked away from his so called dream job to start his own shop without any safety net. Today, he calls himself a brand guy who happens to own an agency.
Eric Gray is the owner of Maverick Content Studio, a twelve person, social-first agency for Fortune 500 brands. After a long and successful career in corporate, where he spent eighteen years building high performing social and content teams for companies like Universal Parks & Resorts, Eric realized he did not want the future he saw in front of him. He left Universal with two months of savings and zero clients. His story is a blueprint for leaders wondering whether to leave corporate and build something of their own
Today his team works with brands like Advent Health, Winn-Dixie, and Travel + Leisure, helping them build audience, loyalty, and relevance through social-first content.
In this episode, we'll discuss:
-
Why target Fortune 500 brands?
-
Why most agencies fail at building their own brand.
-
Leaning on the power of personal brands.
-
The hardest challenge of growing a young agency.
Subscribe
Apple | Spotify | iHeart Radio
Sponsors and Resources
This episode is brought to you by Wix Studio: If you’re leveling up your team and your client experience, your site builder should keep up too. That’s why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started.
Walking Away from the Corporate Dream Job
At age forty-one, Eric had success on paper but a growing dissatisfaction in real life. He was leading big teams, holding a prestigious role, and doing work others envied. But he felt stuck inside a corporate machine that limited purpose and impact.
Although he’s thankful for the time he spent in that world, he didn’t believe he was living his full purpose inside an organization with lots of bureaucracy. With the support of his family and his pastor, Eric decided he didn’t want to get to his later years wishing he had taken more risks and took the jump to find out what could happen if he bet on himself.
Leaving was messy, scary, and absolutely not the playbook move. No freelancing ramp up. No contracted clients. It was no tidy transition. Yet he trusted that his experience and network would open the next chapter. Looking back, it did.
Why Target Fortune 500 Brands?
Most new agency founders start small. Eric went in the opposite direction. He targeted enterprise brands from day one because that is where his expertise lived. He had already built the blueprint inside Universal Parks & Resorts and believed he could help other brands treat social as more than an afterthought.
Eric knew many enterprise brands still underinvest in social. They focus on one big campaign or hero asset while ignoring the loyalty and connection that is built through consistent storytelling. His agency’s entire model revolves around what he calls the connection strategy. It is the belief that brands win when they create emotional relevance around the stories customers already care about.
Furthermore, large brands have large scopes, which also means you do not need forty clients. You just need the right five. That became a core advantage as they started growing.
Building the Early Client List Through Relationships
Eric did not cold call or blast DMs. He leaned into what he had spent years building. A strong network with strong relationships. Most of their early clients came from people who had worked with Eric before, or from friends of those people inside other major brands. Big companies talk to each other more than you think.
This doesn’t mean it was easy for them. They still have a lot of work to do to break through. But if you invest in your network before you need it, it becomes your biggest shortcut when you step into entrepreneurship.
Why Most Agencies Fail at Building Their Own Brand
But Eric points out that almost no agencies truly build their own brand. They hide behind their walls and hope referrals save them. Others talk about themselves, focusing mainly on their people, process, and portfolio. Meanwhile they tell clients to produce consistent content, invest in story, and build an audience.
When Eric launched Maverick, he refused to be another guy who leaves a corporate job and posts the generic LinkedIn announcement. He started building his personal brand alongside the agency’s brand from day one, and worked with his wife to make his agency look and feel much larger than its actual humble beginnings from their home offce. Perception matters if you want to enter rooms above your weight class.
The Power of a Personal Brand
Eric leaned into his background in sports radio and launched the Radical Content podcast. Within a few months he secured major guests like the former CMO of Chick-fil-A, the head of digital for NASCAR, and leaders from Crocs and other major brands. Those interviews became relationships. Those relationships became visibility. And that visibility opened doors for the agency.
The agency’s channels became secondary to Eric’s personal channels. Not because the company brand did not matter, but because personal brand builds trust faster than corporate messaging.
Systems, Volume, and Practicing What You Preach
Eric put serious resources into his content system. It started rough, with a single producer who did not fully work out. But it evolved into an eight person content ecosystem producing weekly episodes, daily clips, statics, and text posts.
He treats his own brand as the test kitchen for the strategies they deploy for clients. When you do that, the content feels authentic and the results are real. For him, if you stay in the background and don’t talk about who you are and what you do, you’re losing valuable opportunities to build your audience. You should be the guinea pig for everything you sell.
The Hardest Challenge of Growing a Young Agency
Two types of struggles hit new founders: agency struggles and the first time entrepreneur struggles.
-
On the agency side, Eric is unrelenting on talent. He will not hire someone just because they have experience. Their standards are high, which means the search takes longer. Orlando is growing but not a major market for high level social and content talent. They once received nine hundred applicants for a creative director role.
-
On the founder side, the hardest challenge is mental. Building a company that feeds twelve families is a heavy responsibility. The expectations you have for where you think you should be often do not match where you actually are. That gap can mess with your head.
Eric uses a list of personal non negotiables to stay mentally sharp: hard morning workouts, time with faith, reading goals daily, taking short breaks during the day, reviewing priorities, and going to bed on time. The last one is the hardest for him. But like most discipline problems, skipping the basics is usually what leads to feeling off.
Why Agency Entrepreneurship Requires a Long Game Mindset
For Eric, entrepreneurship is staring the hard thing in the face and moving forward anyway, which is where his non-negotiables come in. For his part, Jason has always treated entrepreneurship as a game. Sometimes you do everything right and still get hit with a bad roll of the dice. The goal is not perfection. It is persistence.
The memories you keep are rarely the easy seasons. They are the nights you and your team fought through the hard stuff. For this reason, his advice for agency owners is to have fun along the way. Don’t wait until your kids are grown or your agency is sold to live. Make the journey the part you enjoy.
Do You Want to Transform Your Agency from a Liability to an Asset?
Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.