EP331 - E.L.F. Beauty CDO, Ekta Chopra
The Jason & Scot Show - E-Commerce And Retail News
Release Date: 10/15/2025
The Jason & Scot Show - E-Commerce And Retail News
EP344 - How Brooklinen Is Preparing for Agentic Commerce Live from NRF Nexus in Colorado Springs, Jason and Scot sit down with Abbie Weiss, SVP of Digital & E-Commerce at Brooklinen, to talk digital-first retail, changing discovery, customer experience, and preparing for agentic commerce. Abbie shares how Brooklinen is expanding across retail, B2B, and the design trade while keeping customer experience, and “ease, at the center of its strategy. They also explore the changing role of discovery, influencers and affiliates, the blurring lines between awareness and conversion, and how...
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n this episode, Jason and Scot reunite after seeing each other in person, sharing stories from recent conferences and discussing how social media, micro-influencers, and AI-powered shopping agents are reshaping the way consumers discover and book travel. The main event, though, is Amazon's Q2 earnings. They break down AWS's continued growth, stronger margins, and Wall Street's reaction to Amazon's aggressive AI investments. From retail performance and gains in everyday essentials to robotics, custom AI chips like Trainium and Graviton, and the company's rapidly expanding advertising business,...
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Recorded live from NRF Nexus in Colorado Springs, Jason and Scot sit down with keynote speaker Mitch Joel. His core thesis is that the attention economy is over and we're entering the intimacy economy, where the winning brands make every customer feel like the experience was built just for them. From there the conversation covers why digital commerce broke serendipity and discovery, how curation becomes a competitive edge once AI can scale it, whether agentic shopping is actually what shoppers want, and how AI is being deployed at companies (often pointed at internal productivity instead of...
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Jason and Scot introduce their first video recording and speak with Travis Hess, CEO of Commerce, about the company and the state of e-commerce. Travis discusses his background in services, the rebrand from BigCommerce to Commerce, and current work on B2B capabilities, AI features, and easier launches. :
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We're unapologetic fanboys of Apple and great retail experiences on this show, so for Apple's 50th anniversary — and the 25th anniversary of the first Apple Store — we brought on the person who actually created the modern Apple Store concept: Ron Johnson. Ron built his career in 10-year cycles, and each one changed retail. At Target, he dreamed up the first designer collaboration in retail history (Michael Graves) and helped turn a Midwest discounter into a place people bragged about shopping. At Apple, he opened the first stores in 2001 — when Gateway was folding, Dell was winning, and...
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Greetings Jason and Scot show listeners! We hope you're enjoying the new pods and we have another Jason and Scot show on the way, but until then I wanted to share a new podcast we're launching called RetailPlaybook. Andrew Bell is the top expert in optimizing your product catalog and PDP for maximum sales on Alexa for Shopping (Rufus), Sparky and Target Shopping Assistant. In his new podcast Andrew will be discussing all the news and best practices. If you are a 1P/3P brand or seller that cares about what Alexa, Sparky or TSA say about YOUR products, this pod is for you....
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EP339 - The Non-Agentic Episode In this episode, we challenge Scot to talk about all the interesting things happening in the commerce indsutry, without talking about Agentic Commerce. Including USDC Sales Data, Q1 Earnings Reports, upcoming Prime Day, and the latest on Direct to Consumer from China models from Tik Tok Shop, Shein, and Temu. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing....
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EP338 - Amazon Q1 2026 Earnings Chapters Welcome to the Jason and Scott Show Spring Break Reflections Upcoming Events and Workshops Healthcare Insights Amazon's Prime Day Changes Amazon's Q1 Earnings Overview Amazon's Retail Performance Analysis Fulfillment and Delivery Innovations Global Instant Commerce Trends Revenue Breakdown Insights Whole Foods Performance Advertising Business Growth The Future of Agentic Commerce UCP Developments and Strategy Closing Thoughts and Reviews In this episode, hosts Jason "Retailgeek" Goldberg and Scot Wingo dive into Amazon's...
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**The Future of Agentic Commerce** In Episode 337 of the Jason & Scot Show, recorded on March 10th, 2026, hosts Jason "Retailgeek" Goldberg and Scot Wingo explore the transformative impact of agentic commerce, as discussed during a panel at Citi's 2026 Global Consumer and Retail Conference. Joined by experts Ron Josey and Paul Lejuez, they examine how AI technologies are reshaping retail, leading to impressive traffic growth for companies like Target and Amazon. The discussion highlights the balance between online and physical retail strategies, the rise of retail media...
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EP336 - Amazon Q4 Earnings Chapters Welcome to the Jason and Scott Show NRF Highlights and Personal Updates Upcoming Conferences and Events Anthropic's Super Bowl Ads Claude Bot and Agentic Technology Amazon Earnings Overview Meta's Advertising Strategies Google's AI Developments Amazon's Earnings Call Insights Retail Growth and Essentials Marketplace Dynamics AWS Performance and Challenges Amazon's Advertising Business Agentic Commerce and Future Predictions Walmart Leadership Changes and Implication Welcome to a new installment of the Jason and Scot Show!...
info_outlineEP331 - E.L.F. Beauty CDO, Ekta Chopra
Welcome to a special live edition of the Jason & Scot Show!
In this episode, recorded live from Groceryshop in sunny Las Vegas on September 30, 2025, hosts Jason Goldberg and Scott Wingo celebrate the return of in-person podcasting after three years, reminiscing about their origins in the live podcasting scene and the upcoming 10-year anniversary of the show. Together, they welcome special guest Ekta Chopra, the Chief Digital and Innovation Officer of Elf Beauty, who shares insights into the fast-changing landscape of beauty and eCommerce.
Ekta discusses her journey to Elf Beauty, a brand that has consistently emerged as a bold disruptor in the cosmetics industry. She explains how Elf was innovative from the start, selling $1 cosmetics online at a time when digital platforms were still developing. She proudly notes how the brand has evolved from its original direct-to-consumer model to a successful omnichannel powerhouse with a portfolio that now includes elf Cosmetics, elf Skin, and collaborations with other beauty brands.
The discussion naturally transitions into the role of AI in eCommerce and how Elf is leveraging AI tools to revolutionize customer engagement and product development. Ekta emphasizes the importance of being where their community is by adopting new platforms such as TikTok, where Elf has successfully engaged consumers through authentic connections with content creators. The episode also dives into how the brand is navigating the evolving landscape shaped by AI, including enhancing search capabilities and content strategy to stay relevant and connected with younger consumers.
As the conversation progresses, the hosts discuss the importance of data and customer-centric strategies in the age of AI. Ekta shares the significance of the Elf loyalty program in creating a seamless customer experience and maintaining relationships with consumers. The commitment to "human-in-the-loop" processes ensures effective integration of AI technologies while addressing ethical concerns.
Listeners are encouraged to check out Ekta’s informative Substack, "AI Chef," for insights into the intersection of AI and commerce, where she shares her ongoing learning journey and best practices for integrating AI into business operations.
This exciting episode wraps up with a nod to the future of commerce, the balance between technology and humanity, and the continuing evolution all brands must undergo as they adapt to the changing marketplace.
Join us for this engaging conversation filled with wit, humor, and a valuable glimpse into the future of beauty and eCommerce.
**Episode 330 of the Jason & Scot Show was recorded live from Groceryshop on September 30th, 2025.** Don’t forget to subscribe, leave a review on iTunes, and follow us on social media for more exciting news and updates!
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.