Soft Landings and Hard Truths in Team Building
Becoming Unshakable With Heather R. Younger
Release Date: 12/30/2025
The Myth of Doing It Alone
Becoming Unshakable With Heather R. Younger
Have you ever convinced yourself that strength means handling everything on your own? In this episode of Becoming Unshakable, I sit down with the incredible Crystal Washington, Hall of Fame speaker, futurist, and someone whose wisdom always leaves a lasting mark. From walking away from corporate America after recognizing social media would change everything, to building a thriving business and becoming one of the most respected voices in leadership and foresight, Crystal shares a journey built on courage, trust, and listening to that inner compass. What stood out most for me in this...
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When Work Feels Uncertain, Here's How to Stay Grounded
Becoming Unshakable With Heather R. Younger
Why do some days feel heavier than others, even when nothing obvious has changed? In this solo episode of Becoming Unshakable, I speak directly to those moments when everything feels like a struggle. The days when motivation is low, your energy is off, and you quietly question whether you are doing enough, or even moving in the right direction. I share an honest reflection on what it means to keep going when you feel stretched, tired, or unsure, and why those moments are often part of a much deeper process. I talk about the internal pressure many of us carry, especially as leaders, caregivers,...
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How Grateful Leaders Stay Steady When Others Spiral
Becoming Unshakable With Heather R. Younger
What does it really take to stay steady when everything around you feels uncertain? In this episode of Becoming Unshakeable, I sit down with Kisha Wynter, an executive coach and former GE leader, to explore what steadiness actually looks like in real life. Not the polished version of leadership we often see on the surface, but the kind that is built through self-awareness, difficult personal moments, and a willingness to keep returning to the work. Kisha shares how her own journey through corporate leadership, personal change, and moments of deep self-doubt shaped her understanding of what it...
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The Trust Formula: Transparency + Honest Dialogue
Becoming Unshakable With Heather R. Younger
What does it really take to build trust in a world where skepticism feels like the default setting? In this episode of Becoming Unshakable, I sit down with Scott Trumpolt to unpack what trust actually looks like in practice, beyond the buzzwords and surface-level statements. Scott shares a clear perspective on why transparency alone is not enough, and how honest dialogue, even when uncomfortable, becomes the real foundation for meaningful relationships inside organizations. As our conversation unfolds, it becomes clear that trust is tested in moments of tension, not in periods of stability. We...
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From Reactive to Steady: Leading Through Emotional Contagion
Becoming Unshakable With Heather R. Younger
What kind of energy do you bring into the room when your team needs you most? In this solo episode of Becoming Unshakable, I shared a moment from my leadership journey that challenged how I show up for others. During a period of change, I allowed my own emotional response to lead the interaction, and I could see how quickly that energy spread across the team. It was a powerful reminder that leadership is felt before it is heard. Our presence sets the tone, whether we realize it or not. I shared how emotional contagion shows up in everyday leadership moments and why self-awareness has to come...
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The 3-Step Mindset Shift That Changes Everything
Becoming Unshakable With Heather R. Younger
What if the biggest shift in your leadership, your confidence, and your results came down to just three decisions about how you think? In this episode, I sit down with Bron Watson to explore what she calls a simple but powerful three-step mindset shift. It is one of those conversations that feels immediately practical, yet quietly challenges how we see ourselves and the situations we face every day. Bron brings a grounded perspective on how our internal dialogue shapes our external reality, and why so many of us stay stuck without even realizing it. As we talk, it becomes clear that mindset is...
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The Self-Awareness Advantage: Building a Team That Sees What You Can’t
Becoming Unshakable With Heather R. Younger
How well do you really know yourself as a leader? And what might your team see that you simply cannot see on your own? In this episode of Becoming Unshakable, I sit down with pharmaceutical executive and entrepreneur Hope Mueller to explore the powerful role self-awareness plays in leadership, decision-making, and building a life that reflects who you truly are. Hope has spent more than twenty-five years in the pharmaceutical industry, working in a field driven by purpose, science, and the promise of improving patients’ lives. Alongside that demanding career, she also built Hunter Street,...
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How Faith and Gratitude Build Emotional Resilience
Becoming Unshakable With Heather R. Younger
Have you ever wondered what it truly means to remain steady when life delivers moments that feel impossible to carry? In this episode of Becoming Unshakable, I sit down with Rabbi Daniel Cohen for a deeply personal and reflective conversation about faith, gratitude, and the inner strength that helps people move through life’s most difficult seasons. Rabbi Cohen shares the story that shaped his perspective early in life, losing his mother at a young age, and how that experience forced him to confront grief, purpose, and the deeper meaning behind the moments that shake us the most. Rather than...
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Self-Care for High-Growth Leaders
Becoming Unshakable With Heather R. Younger
What does self-care really look like when you are scaling fast, raising four kids, and carrying the weight of other people’s livelihoods on your shoulders? In this episode of Becoming Unshakable, I sit down with Michele Henry, founder and CEO of Face Foundry, to talk about what it actually takes to build a high-growth franchise brand without losing yourself in the process. Michele launched her flagship location in 2019 with a clear vision to franchise from day one. Within a year, the world shut down. She furloughed her entire team, slept in her warehouse during COVID, and faced the kind of...
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The Recovery Advantage: High Standards without Burning Out
Becoming Unshakable With Heather R. Younger
What if the very drive that helped you succeed is the same force quietly pushing you toward exhaustion? In this conversation with Dr. Selina Neri, I explore a tension so many high performers live with but rarely name. The desire to hold high standards, to lead well, to deliver excellence, and at the same time feel deeply depleted. Selina brings both research and lived experience to this topic, helping us understand that burnout is not a sign of weakness. It is often the byproduct of sustained overextension without intentional recovery. We talk about what recovery really means. It is not about...
info_outlineWhat does it take to lead with heart in one of the most demanding, misunderstood public service sectors? In this episode of the Leadership With Heart Podcast, I spoke with Billie Jo McCarley, Deputy Director of Operations at the Miami-Dade Water and Sewer Department.
From the moment I saw her speak on a panel, I was drawn to her clarity, purpose, and grounded approach to leading in a system that rarely gets the spotlight it deserves. Her words were honest, her tone firm, and her leadership style deeply human.
Billie Jo shares her journey from a union kid in upstate New York to a Marine Corps officer, and now to her executive role overseeing one of the largest utilities in the country. She brings a refreshingly straightforward style to leadership, one rooted in ownership, structure, and service. What resonated most was how she balances military precision with a deep sense of emotional intelligence and faith. Her mantra is simple: understand people, respect their uniqueness, and make hard decisions without ever stripping someone of their dignity.
We explored how she builds high-performing teams by focusing on talent, alignment, clarity, and trust. She described her people as “scrappy builders,” but also reminded us that every person comes with a story, and our job as leaders is to create a space where that story matters. Whether shifting someone to a better-fitting role or navigating tough conversations with fairness and compassion, Billie Jo never loses sight of the mission: to serve the people of Miami-Dade County with integrity and purpose.
Her belief that leadership is not about softening expectations but elevating them through care stayed with me. You can be clear, direct, and firm, and still lead with a heart full of compassion. That’s the real balance we’re all trying to strike, especially in times of uncertainty, change, and disruption.
So here’s my question: What does leadership with heart look like in your world, and how are you holding space for others while still pushing them to grow?
I would love to hear your thoughts. Share your reflections with me, and let’s continue the conversation.