224: Jeffrey Chant: Building An Organization That Values People And Profit

Jeffrey Chant is known as a thoughtful, engaging presenter and a compassionate coach who closes the gap between seemingly separate worlds with his deep understanding of both the human condition and his strategic business focus.

Drawing on his experience in pastoral psychology and education combined with his years as an international corporate executive and consultant, Jeff encourages us to accept that we prosper when we are both people and profit focused. In a unique way, Jeff works with organizations to connect them to their people and purpose as much as their bottom line.

With 20 years of experience leading, advising and coaching to a range of organizations and companies, ranging from professional services, oil and gas, insurance, finance and IT, to government, health care and the non-profit sector, Jeff instills the required clarity for results and accountability as well as a culture of care and compassion.

In today’s conversation, Jeff shares his personal journey which uniquely positioned him to see the gaps within organizations – both in the non-profit sector and the corporate word. Jeff discloses the problems that lead to dysfunctional cultures and lack-luster bottom lines, and how to create more favorable results. 

He emphasizes the importance of being profitable while you focus on your purpose, and explains how to build an AND organization that realizes the value of care. Jeff finishes with key tips for managers and leaders who want to improve their impact and how to bring your humanity to work, while driving performance.

Key Takeaways

1. People in corporate are generally measured on the profitability and performance side of the business and not the rest.
2. The problem is that we think that the solution to cultural issues and value initiatives is behavioral training.
3. People don’t respond to competence they respond to care.
4. Profits fuel the business but people drive it.
5. Great capacity and great care = a magnanimous organization.
6. Most people are really good at measuring how others are impacting them. But how are you impacting others?
7. 2 things business leaders need to develop are curiosity and compassion (empathy in action).
8. Declare the type of leader or manager you would like to be.
9. Our identity with others tends to get formed based on how we behave and react under pressure.
10. If you’re coming to work worried about other things, just know that others are too.

Episode Show Notes: https://leadersoftransformation.com/podcast/business/224-jeffrey-chant-people-and-profit 

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