151: World of L&D – From Learning to Performance – Henriette Kloots and Evitha Scharloo
Release Date: 08/12/2024
Learning Uncut
Michelle Ockers is joined by Ben Campbell, CEO of the Australian Institute of Training and Development, and organisational capability expert Lisa Elias to discuss the development of AITD’s first-ever L&D Capability Framework. In addition to being our podcast host, Michelle was the Project Lead on this community-driven initiative, and offers insight into how the project came to life, its collaborative design process, and what it offers the Australian L&D profession. The trio explores the framework’s purpose, structure and practical applications for individuals, teams and...
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When James Swift moved from Sales into his L&D role at Leyton UK, he started as many do—trusting the ‘L&D experts’, buying content, and chasing engagement. But it didn’t deliver results. So he flipped the script. In this episode, James shares how he built a culture of accountability, motivation, and autonomy—putting learners in charge of their own development. Discover how informal coaching evolved into a structured pathway, and why trusting people to learn their way outperformed content-driven solutions in driving real performance. Host: Transcript and related resources: ...
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Lane Hannah and Ange Forde from One New Zealand, alongside Dan Hibberd from Makeshapes, discuss how One New Zealand transformed its learning model to enable consistent, scalable, and engaging learning. The shift was driven by the need to support a diverse workforce across locations and roles, particularly during a major brand transition. The trio explore how peer-to-peer learning, supported by the Makeshapes platform, were used to foster collaboration, build capability, and support innovation - including around the adoption of AI. This episode offers practical advice on designing for social...
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How do you equip a workforce for an AI-enabled future? Amy Vig from KPMG Australia joins Michelle Ockers to share the story behind KPMG’s AI Learning Academy. Amy discusses how her team fostered innovation, psychological safety, and continuous learning while navigating rapid technological change. Discover practical insights into designing an internal learning solution that blends self-directed learning, curated pathways, and hands-on practice with emerging AI tools. A rich, real-world example of building future-fit skills and strengthening learning culture. Host: Transcript and related...
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In this episode, Michelle Parry-Slater returns to Elevate to explore how L&D professionals can make their budget stretch further. With the current environment of budget constraints and rising business expectations, Michelle and Michelle Ockers share practical approaches to prioritising spend, aligning learning with business needs, and tapping into existing resources—both internally and externally. From curation and internal podcasts to cross-functional budget partnerships, leveraging existing tech and communities of practice, they outline actionable ideas drawn from both corporate and...
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Keith Heggart from the University of Technology Sydney joins Michelle Ockers to discuss the creation of the Graduate Certificate in Learning Design. He takes us behind the scenes of the design process—how he spent months consulting with industry experts, developing learner personas, and challenging traditional university structures to create a program that is fast-paced, practical, and immediately useful. Keith also shares key insights on the growing demand for learning design expertise, the critical role of communication in the field, and why the divide between corporate and higher...
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In this episode of Learning Uncut Elevate, Michelle Ockers speaks with Catherine Lombardozzi about her latest research with the Learning Guild, which explores how leadership development strategies are evolving. Catherine set out to understand what’s changing in leadership development and how organisations are adapting to post-pandemic realities. Her findings highlight three key shifts: greater emphasis on experiential learning, more sustained and blended approaches, and an increasing focus on relational learning to strengthen leadership networks. This research provides L&D professionals...
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Australia has a critical structural engineering skills shortage, yet many qualified graduates and migrant engineers struggle to find jobs. In this episode, Michelle Ockers talks to Moly Ashtari and Alex Jovanovski, co-founders of Learnpedia. Moly shares her personal challenges as a migrant engineer seeking local experience. Alex highlights difficulties small businesses face hiring skilled engineers. They discuss creating Learnpedia to provide project-based traineeships combining real-world projects, on-site training, and mentorship. Discover how their practical learning approach equips...
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Australia’s tech sector faces a critical skills gap. Women – who make up just 30% of the tech workforce – represent the largest untapped talent pool to close this gap. Michelle Ockers speaks with Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics about their latest research report into skills and talent diversity in Australia’s tech workforce. They explore the key findings of the report, including the scale of the skills gap, why women are the biggest untapped opportunity to close this gap, and the business case for investing in re-skilling. The...
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info_outlineHenriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D teams, helping members to collectively shape their transition from order takers to performance partners. The World of Impact Map enables teams to enhance their analysis and position themselves within the organisational context to deliver higher impact. This episode delves into the creation of these maps and shares key lessons Henriette and Evitha have learned from using them in their work with L&D teams.
Host: Michelle Ockers
Transcript and related resources: https://learninguncut.global/podcast/151/
Podcast information and more episodes: https://learninguncut.global/podcast/