156: Skills Portfolio Management at Scale – Cameron Hedrick
Learning Uncut
Michelle Ockers speaks with Cameron Hedrick, Chief Learning Officer at Citi, about the complexities and opportunities of skills portfolio management. Cameron shares his insights on moving beyond traditional job roles to focus on skills as organisational assets, and how this shift can enhance workforce planning, internal mobility, and overall business resilience. They discuss the challenges of implementing skills management at scale, from building dynamic skills taxonomies to integrating multiple talent platforms, and address the organisational, cultural, and technological changes required for...
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155: Innovating with Generative AI in Education – Brad Hodge
Learning Uncut
In this episode of Learning Uncut, Michelle Ockers is joined by Brad Hodge, health innovator and educator at La Trobe University, to explore the role of generative AI in modern education, particularly in the rural health sector. Brad shares his journey in health innovation and how he is using AI, including chatbots, to enhance student support, drive behavior change, and foster innovation. They delve into the challenges of rural healthcare education, the potential of AI to impact learning outcomes, and how educators can harness the power of AI tools to better prepare students for real-world...
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154: Universal Design for Learning – Thomas J. Tobin
Learning Uncut
Michelle Ockers is joined by Dr Thomas J. Tobin to explore the application of Universal Design for Learning (UDL) in an organisational context. They discuss how Learning and Development can act as a catalyst for fostering a culture that prioritises inclusivity in both design and content delivery. Tom shares his journey into UDL and explains why these principles are vital not just for the minority, but for the majority of learners. The conversation covers who is responsible for applying UDL principles and how organisations can empower their learners by adopting these practices without becoming...
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153: Future-proofing Your Organisation with Adaptive Skills – Lozanne Pretorius
Learning Uncut
In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating the volatile, uncertain, complex, and ambiguous (VUCA) world of work. By positioning learning and development as a strategic pillar, the organisation has seen improvements in customer experience, profitability, and employee engagement, making...
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152: L&D Innovation with AI – Ericsson’s Community Approach – Pauline Rebourgeon & Peter Sheppard
Learning Uncut
Pauline Rebourgeon and Peter Sheppard from Ericsson discuss how they are innovating with AI for learning and development. They outline how Ericsson's Learning NEXT community fosters a culture of experimentation with emerging technologies to support learning and development. Pauline and Peter discuss the importance of community in scaling these efforts, and the strategic balance between quick wins and long-term impact. The episode highlights practical examples such as AI-based translation and coaching tools, underscoring the value of starting small and pivoting as needed to meet evolving...
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Elevate 39: Making Sense of Trends
Learning Uncut
David Kelly, Chairman of the Learning Guild, joins Michelle Ockers to discuss how to make sense of technology trends as an L&D professional. Their discussion explores why trends matter and how to stay abreast of trends, including attending conferences, how to find experts to follow online, and leveraging your network. They also discuss how to think critically about trends and make better choices about what to experiment with and use. This episode will leave you with practical approaches to stay on top of trends as an L&D practitioner. Conferences are a great way to stay abreast of...
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151: World of L&D – From Learning to Performance – Henriette Kloots and Evitha Scharloo
Learning Uncut
Henriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D teams, helping members to collectively shape their transition from order takers to performance partners. The World of Impact Map enables teams to enhance their analysis and position themselves within the organisational context to deliver...
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150: Social Learning at Scale – Mehri Doyle
Learning Uncut
Mehri Doyle joins Michelle Ockers to discuss the use of small private online courses (SPOC) at Australia’s Department of Foreign Affairs and Trade. These online courses have a focus on social learning with the use of online asynchronous community through educators and peer collaboration. This program has had great success, increasing reach of learning resources 10-fold, receiving recognition through being awarded Best Capability Program by Australian Institute of Training and Development in 2021. Host: Transcript and related resources: Podcast information and more episodes:
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Elevate 38: Psychological Safety in Learning
Learning Uncut
Sonali D’Silva joins Michelle Ockers to discuss the importance of psychological safety for learning. Their discussion commences research backed benefits of fostering psychological safety both in individual teams and across the organisation as a whole. They then delve into five key strategies for fostering psychological safety in learning environments. This episode will leave you with practical approaches to promote psychological safety as an L&D practitioner. Hosted by Transcript and related resources: Podcast information and more episodes:
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149: Improving performance with an AI coaching bot – Dan Redman
Learning Uncut
Dan Redman joins Michelle Ockers to discuss the development and implementation of a conversational AI coaching tool to improve performance in HSBC's contact centres. The tool has largely replaced face-to-face role plays with AI-powered simulations. This provides employees with a safe environment for on-demand skill practice with immediate AI feedback, and the option of sharing with managers for additional feedback. Host: Transcript and related resources: Podcast information and more episodes:
info_outlineMichelle Ockers speaks with Cameron Hedrick, Chief Learning Officer at Citi, about the complexities and opportunities of skills portfolio management. Cameron shares his insights on moving beyond traditional job roles to focus on skills as organisational assets, and how this shift can enhance workforce planning, internal mobility, and overall business resilience. They discuss the challenges of implementing skills management at scale, from building dynamic skills taxonomies to integrating multiple talent platforms, and address the organisational, cultural, and technological changes required for success. Cameron also offers practical advice for organisations looking to start small and scale their skills initiatives over time.
Host: Michelle Ockers
Transcript and related resources: https://learninguncut.global/podcast/156/
Podcast information and more episodes: https://learninguncut.global/podcast/