Episode 50 - AI and HIPAA Compliance With Steve Goulet
Legal Marketing Radio
AI and HIPAA Compliance: Governance, Observability, and Human-in-the-Loop Safeguards On Legal Marketing Radio, the host interviews Steve Goulet, a healthcare technology executive with 20+ years’ experience, about using AI in healthcare while staying HIPAA-compliant. Goulet emphasizes AI must remain a tool with a human in the loop and should not independently make clinical decisions due to hallucination risk and unclear regulatory alignment. He describes AVI’s AI uses—operational AI, ambient listening scribes integrated with the EHR, and a custom support bot for the website and...
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Episode 49 - The AI-Augmented Law Firm With Eric Romano
Legal Marketing Radio
AI in Legal Practice and Marketing: Eric Romano on Adoption, Workflow, and Emerging Liability Trends Host Chip LaFleur interviews Eric Romano of Romano Law Group about how AI is being adopted in legal practice and AI-powered marketing tools. Romano describes his long-standing focus on technology and revisits predictions he made in 2016, including the rise of “digital attorneys” (inspired by IBM Watson), autonomous vehicles shifting negligence claims toward product liability, and the “internet of things” driving discovery of wearable-device data in injury litigation; he also...
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Episode 48 - AI, Security, and Sustainability With Andrew Crosley
Legal Marketing Radio
Bridging Legal Workflows with AI: Insights from Andrew Crosley In this episode of Legal Marketing Radio, Andrew Crosley from Crosley Law Firm discusses the integration of AI tools in legal workflows. As an intake coordinator and legal AI implementer, Andrew shares insights on building secure AI systems for law firms, focusing on automating processes and enhancing efficiency. Highlights include projects like a call intelligence system and a system referencing Texas legal codes, addressing security concerns, and the benefits of local vs. cloud AI models. The discussion also covers the...
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Episode 47 - Inside Connectionology: Key Takeaways from “Depositions Are Trial” With Ginger Jirik
Legal Marketing Radio
Exploring the Unique Experience of Connectionology Seminars with Ginger Jirik In this episode of Legal Marketing Radio, host Chip LaFleur sits down with Ginger Jirik, the Executive Director of Connectionology Seminars of America. They delve into the unique aspects of Connectionology, including its history, growth, and the intimate nature of its seminars which foster deep networking opportunities. Ginger highlights upcoming events in Sun Valley, Idaho, and Italy, and introduces a new initiative—the Pain, Injury, and Damages Institute, set to launch in 2026. The discussion also touches...
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Episode 46 - Legal Intake Optimization With Kerri Coby White
Legal Marketing Radio
Optimizing Legal Intake with Kerri Coby White: Insights from The Law Firm Growth Machine In this episode of Legal Marketing Radio, Chip LaFleur interviews Kerri Coby White, CEO of Kerri James and author of 'The Law Firm Growth Machine.' With over a decade of experience helping law firms enhance their intake, business development, and growth strategies through data and technology, Kerri shares her journey from education to marketing for law firms. They delve into the importance of optimizing legal intake, the role of empathy and human-centered design, and the impact of AI on marketing...
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Episode 45 - What Social Media Trends Really Mean for Attorneys With Jason Brower
Legal Marketing Radio
Leveraging Social Media for Strategic Growth: Insights from Jason Brower In this episode of Legal Marketing Radio, Chip LaFleur discusses social media strategies with Jason Brower, Director of Membership and Communications at Kent Country Club. Jason shares his unique perspectives on how attorneys and law firms can use social media strategically for growth, moving beyond simply chasing viral trends. With a rich background in social media and automation in both sports and the legal industry, Jason offers actionable advice on creating diverse content, engaging communities authentically,...
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Episode 44 - The Importance of DEI Initiatives in the Current Climate With TaRita Johnson
Legal Marketing Radio
Strategic and Inclusive Talent Pipelines with TaRita D. Johnson In this episode of Legal Marketing Radio by LaFleur Marketing, we explore the critical intersection of diversity, equity, and inclusion (DEI) with marketing. TaRita D. Johnson, Senior Vice President of Talent and Diversity at The Right Place, shares insights on building strategic and inclusive talent pipelines. Johnson's extensive background in higher education, corporate talent acquisition, and DEI program design informs her approach to bridging connections between employers, educational institutions, and communities. She...
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Episode 43 - Private Equity and Non-lawyer Ownership of Law Firms With Steve Gursten
Legal Marketing Radio
Private Equity and Non-lawyer Ownership of Law Firms With Steve Gursten In this episode of Legal Marketing Radio, Chip LaFleur interviews Steve Gersten of Michigan Auto Law. They delve into the evolving landscape of the legal industry, particularly focusing on the influx of private equity and non-lawyer ownership of law firms. Steve provides insights from a recent conference in Nashville, discussing the pros and cons of these developments, the impact on small and solo law firms, and the challenges posed by increased competition and scale efficiencies. The episode also explores...
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Episode 42 - Why Humans Beat Bots with Ted DeBettencourt
Legal Marketing Radio
Why Humans Beat Bots with Ted DeBettencourt In this episode of Legal Marketing Radio by LaFleur Marketing, co-founder of Juvo Leads, Ted DeBettencourt, joins to discuss the superiority of human-operated live chat services in converting digital leads within the legal sphere. Ted shares his journey from running a legal marketing agency in Boston to founding Juvo Leads, which now serves over 1100 law firms nationwide. The conversation addresses the limitations of AI in managing complex and empathetic client interactions and emphasizes the importance of a human-AI hybrid model. Ted also...
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Episode 41 - The Evolution of Legal Technology: Past, Present, and Future with Dennis Kennedy
Legal Marketing Radio
The Evolution of Legal Technology: Past, Present, and Future with Dennis Kennedy In this episode of Legal Marketing Radio, LaFleur Marketing hosts Dennis Kennedy, the director of the Center for Law Technology and Innovation at Michigan State University. They discuss the evolution and future of legal technology, Dennis’s pioneering steps in law blogging, and the importance of authentic communication in marketing legal services. Dennis shares insights on name, image, likeness rights in the digital age, and frameworks for leveraging AI in legal practice. The conversation covers the...
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