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Episode 39 - Tim McKey on Operational Excellence in Law Firms
03/28/2025
Episode 39 - Tim McKey on Operational Excellence in Law Firms
Operational Excellence in Law Firms with Tim Mckey In this episode of Legal Marketing Radio, Chip LaFleur chats with Tim Mckey, co-founder of Vista Consulting, about achieving operational excellence in law firms. Tim, a seasoned CPA and business consultant, shares his insights on strategic planning, financial analysis, and guiding business owners towards success. They discuss four key ways to grow a plaintiff law firm: acquiring more cases, increasing case resolution value, enhancing client experience, and refining processes. Tim emphasizes the importance of metrics and reporting for effective management and scaling, along with the value of constant retraining. The episode also highlights the upcoming Vista 360 conference focusing on law practice, business operation, leadership, and industry disruptions. Tune in for an engaging conversation on strategy, success, and maintaining a competitive edge in the legal industry. 00:00 Introduction to Legal Marketing Radio 00:04 Meet Tim Mckey: A Journey in Legal Consulting 01:54 The Four Ways to Grow a Law Firm 05:28 Importance of Metrics and Reporting 07:07 Case Study: Diagnosing Intake Issues 11:53 The Role of Continuous Training 24:44 Upcoming Vista 360 Conference 26:04 Conclusion and Contact Information
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