Lessons of a Lashpreneur
Hey Lashpreneurs! This is a BIG celebratory milestone episode – we’ve hit 300 episodes of The Lessons of a Lashpreneur Show! In this special episode, I’m looking back at some of the most impactful moments from the show’s journey, and I’m giving you a behind-the-scenes peek at how it all came together. I’ll be sharing what kept me going through the ups and downs, the mindset shifts I had to make, and the purpose that’s driven me to where I am today. You’ll hear all about the lessons, growth, and everything that’s helped me reach this point! I can’t wait for you to tune in...
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Hey Lashpreneurs! I’m so excited to have Laura Martinez, the amazing founder of Beauty Lash, on the Lessons of a Lashpreneur Show! With over 10 years in the beauty industry, Laura, originally from Mexico, has made a huge impact in the lash industry with her well-known brand. She shares her personal journey from starting out in the beauty world to building Beauty Lash. Including the challenges she’s faced as a business owner, how she overcomes them, and why mindset and self-care are so important. It’s going to be an inspiring conversation — you won’t want to miss it! Connect with...
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Ever feel like you're stuck doing everything yourself in your business? Well, we've got a treat for you today! We're talking with Aubrey Prohaska, owner of Lucky Lash in Pittsburgh, Pennsylvania and a member of our Society Xcelerator program. She's been right where you are! Aubrey started her lash journey listening to this very podcast back in 2018, — the reason she finally took the leap in 2020 to open her own business! Four years in, she’s got two employees and is loving the team culture she’s created! She opens up about the challenges of hiring, including having to let an...
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In this week's episode, we're talking with Kari Sullivan, owner of Vive Aesthetics in Saginaw, MI and a member of our Momentum Mastermind. Kari's story is definitely one that many business owners can relate to. She was working two jobs while trying to grow her business, feeling overwhelmed and struggling to balance her work and personal life! As she joined our Momentum Mastermind program a year ago, she learned to make strategic decisions about her business. She gradually left her second job to focus on her own business and started hiring team members aligned with her mission, vision, and...
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Hey Lashpreneurs! In this week’s episode, we’re diving into another common question beauty business owners ask: “Do you recommend giving raises? How often, and how much?” There’s a big misconception that simply giving more money will solve the problem and keep team members around. But what many business owners tend to overlook is that it takes more than just money to retain a stellar team member. In today’s world, people aren’t just looking for higher pay — they want a workplace where they can grow, aligned with the mission, vision, and values of the company. We’re going to...
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Are you a solo spa or salon owner wondering if it’s time to take the leap and start hiring? In this episode, we dive deep into this including the common fears and misconceptions that hold many beauty business owners back from building a team. We’ll discuss how to know when you’re ready to hire, the financial realities of bringing on a new team member, and why traditional hiring practices often lead to toxic work environments. With the holiday season approaching and the inevitable fully booked schedule in the coming months, the pressure is on! So, if you’re wondering whether you’re...
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If you're a business owner who's thinking about hiring or already has a team, and wants to create a culture and an environment that you and your team will both enjoy then this one's for you! 🤗 We’re talking all about creating a positive team culture and how to handle the human side of running a business — from setting up effective hiring processes to creating an environment where both you and your team thrive. I am sooo happy to have Kira La Forgia founder of The Paradigm, who with a decade of experience in People Operations in the corporate world, is no stranger to the sensitive issues...
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Ever wonder what happens when you finally hit that 'fully booked' status every beauty biz owner is chasing? Spoiler alert: It’s not all sunshine and rainbows. 👀 In this episode, we’re diving into the real talk about being fully booked. We’ll chat about the stress of juggling loyal clients, the temptation to overwork yourself, and why your marketing game can’t stop just because you’re busy. We’ll also discuss these 3 common options you can consider to handle being fully booked: 1️⃣ Raising your prices (oh, and DON’T FORGET TO GET YOUR GUIDE HERE ) 2️⃣ Hiring and...
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Hey Lashpreneurs! This episode is all about getting crystal clear on what it actually means to be "fully booked" in your business - and it's probably very different from what you might think. 👀 I break down how you can define that goal in a way that aligns with the lifestyle and income you want and the importance of tracking AND knowing your numbers instead of just focusing on booking as many clients as possible cos we gotta WORK SMARTER NOT HARDER! If you want to take this further and learn more — Enter the Know Your Numbers Masterclass - happening LIVE and online on August 18th! Inside...
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Hey Lashpreneurs! Ever feel like you're stuck in a never-ending cycle of discounting your services just to get clients through the door? In this episode, we're diving into the world of discounting - you know, that thing we all do when we're desperate for bookings.. BUT might actually be hurting your business? We'll chat about why slashing prices isn't always the answer (even though it sometimes feels like it should be), and why it might be attracting the wrong kind of clients. Plus, we'll break down how discounting without really knowing your numbers can leave you working your butt off for...
info_outlineIn episode 2 of Lessons of a Lashpreneur I shared with you about how lash artists are killing their chances with the Instagram algorithm by prioritizing popularity over profitability. This is not how you should be utilizing social media for your business.
You need to prioritize profitability over popularity.
You are using social media marketing in a way that's actually making it harder for you to get clients finding them on social media
If you are constantly concerned about your number of followers more than the quality of your posts – then you have got things backwards.
So I wanted to bring back an episode from 2019 that I've referenced at least 10+ times in the last few weeks that some of you may never have heard so you can start to really understand how to start attracting actual clients to your business using Instagram.
In this week’s episode I’m going to talk to you about:
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What big mistakes you are making in your social media marketing
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How to maximize your exposure and your effort
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And, how to get clients off your app and into your business
To do all this – you need to start with an INSTAGRAM CLEANSE!!!
But I’ve finally reached 1,000 followers, why would I do an Instagram cleanse??!
I can practically hear you crying this from reading the title of this episode alone.
But it’s okay, I’ll explain all. Get ready, because in this episode of Lessons of a Lashpreneur I’m going to get REAL honest about how an Instagram cleanse is essential for the growth of your business.
Why do I need an Instagram cleanse?
If they are not a potential customer of yours – or they’re a dude! Or a bunch of tweezer manufacturers…or anyone who is NEVER going to be your customer, then they are not helping you extend your reach or purchase from you.
So, if you have 1,000 or 2,000, 8,000 followers and you own a solo brick and mortar business – you have a lot of clicking ahead of you.
If they are never going to be your customer – then ELIMINATE them.
You’ve got to get real. It’s no longer social media for your personal use. We want to get our marketing in front of the right people. All these fake followers, tweezer manufacturers, lash brands are all people getting in the way of people who would actually want to become a customer of yours.
I don’t care about popularity, I don’t care about numbers and I hope you don’t either.
If you’ve gone from 1,000 followers to 100 followers because of this cleanse, then you now have 100 potential clients that your posts are more likely to show up in their feeds. Not those 1,000 people who have no interest in your business.
That does nothing to grow your business and it wastes your time. So stop wasting your valuable time coming up with posts, editing photos, crafting captions, getting the right hashtags, to then have nobody see your posts! That’s because the only people that like your posts are other industry professionals, lash brands and beauty industry. And, that does NOTHING to grow your business.
You all DM me and say that social media doesn’t work. Well if I go into your social media account and the first thing I find is industry pros, or anything that says, lash, hair or make-up in the name, then I know you are not targeting the right followers – and that is why your social media is not working.
It doesn’t matter who you follow. It’s about who follows you.
How does the Instagram algorithm actually work?
Instagram sends out your post to a test section of your followers. If that test sample shows that people engaged with your post, then the algorithm will send it out to another test section of your audience. The more valuable it is, the more likely it is to show up in more of your followers’ feed. If that test section doesn’t engage, then it won’t get sent out to more people.
Instagram works off engagement.
If you spend longer in the app you are going to get more exposure to ads – so Facebook/Instagram can charge more to advertisers. That’s how they make their business.
Instagram’s social reach is between 1-3%. If you have 100 followers, only 1-3% will actually see your posts. For our Instagram account, we have 30,000 followers and our reach is way less than 1%. The more followers you have can actually work against you.
But we have a really targeted audience – and we are constantly cleansing. It may sound harsh, but that’s how the algorithm works.
Go back to episode 2 of Lessons of a Lashpreneur – How You’re Killing Your Chances With The Instagram Algorithm to learn more about how Instagram works.
Why am I not getting engagement?
If you’re not using any captions, or hashtags, and are not responding to comments and are just posting an emoji of a butterfly 🦋 and a close-up eye shot👁️, then of course you are not building engagement.
What am I supposed to engage with? Do I reply with a caterpillar emoji?? 🐛. That’s not engagement. 🙄
What about other lash artists that follow me and engage? I can’t get rid of them?
Yes, all those lash artists and friends may be great for community, but how are you supposed to get accurate data on what posts are successful and connecting with customers if it is getting watered down by lash artists who are engaging with you on EVERYTHING.
You need to eliminate ANYBODY and EVERYBODY who is not a potential customer. Even if they are your supportive Auntie who lives in Boca – they have got to go.
It’s not personal, it’s business. Let your friends follow your personal account or pick up the phone and call you.
Your social media marketing is supposed to create a relationship with the customer. To do that – you need to hear from them and find out what they want.
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Do they want to know your story?
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Do they want before and after shots?
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Do they want inspirational quotes?
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Do they want community?
We can’t know any of that – without that data.
Data is everything if you want to grow your business.
How can you make informed decisions about how to market to a potential customer if you don’t know what it is they want to see or hear from you if you are not getting accurate data?
If you want to know what potential customers want from you – and you can’t experiment with that – until you have the right audience.
Lash artists are drawn to all those close-up eye shots. But, potential customers aren’t. You will keep thinking this is what your audience wants and keep posting more and more eye shots. What you really need to do is find out what it is your audience wants, but you have all these other people muddying up the waters.
I know I keep telling you to engage with your audience – but you have the WRONG AUDIENCE.
So, if you have low engagement you either have the wrong audience and the wrong followers or they don’t value your posts.
You can find out which, by doing an Instagram cleanse.
How do you remove followers?
I know some of you are going to resist this and I challenge you to DM me and tell me “hang on I’ve already taken off 200 followers and I haven’t found a difference?”
Well, let me tell you, we have had so much success with members going through and being BRUTAL with eliminating followers and cutting 8 or 900 down to 200.
AND…
They’ve said;
“I’m getting more engagement and more interaction from people I didn’t even know were potential customers and I’m getting DMs.”
Trust me, there is a method to my madness.
How do I start?
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Go to your profile page on your app
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Click on number of followers
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Tap on that number
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On the right-hand side, you’ll see three little dots
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Tap that and you should have the option to remove follower
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If you don’t, you’ll have to go into their account and block that follower instead
Wait, blocking is way too harsh?
If you block them, you won’t even come up when they search for you. And, if that sounds harsh – well it doesn’t matter as they aren’t ever going to be your customer. Plus, they don’t know that you’ve blocked them.
I recommend for any spammy manufacturers you just block them.
What will happen once you cleanse your Instagram account?
Once you’ve cleansed your customers into actual potential customers, you will start to notice an increase in engagement, more traffic to your website, views on your stories – all those good things you want from social media because you have the right, targeted audience.
You’ll start getting true data about what your audience wants from you. Then, you’ll start getting real engagement. More of your posts will be getting seen and more DMs will start coming your way.
You need to utilize social media so you can get a return on your time and energy it takes to post. Start getting numbers that translate into dollars.
Go do your cleanse and let me know how it works for you over on my Instagram account!
ALSO - this week is our last week for accepting applications for the Momentum Mastermind! If you are interested in growing and scaling your business to multiple six and seven figures with a team, head on over to www.thelashpreneur.com/mastermind to schedule a call with me and let's talk about the program!