Connie Brenton (NetApp) Keith Maziarek (Katten) on the Evolution of Legal Pricing Teams, Project Management & Opportunities to Improve Client Communications
Off the Clock (Legal Value Network)
Release Date: 08/12/2021
Off the Clock (Legal Value Network)
LVN Board members Keith Maziarek and Justin Ergler sit down with Stephen Poor, Chair Emeritus at Seyfarth Shaw. The trio discuss the inevitable changes impacting law firms, from the integration of non-legal professionals to the ongoing debate around the billable hour in the age of AI. They also examine why forward-thinking leaders found early resistance to now-common ideas, and give their perspectives on the future shape of law firms, talent development in a tech-driven world, and the enduring importance of the human connection. It's a candid look at the evolution of the legal profession and...
info_outlineOff the Clock (Legal Value Network)
In this episode Legal Value Network board members Keith Maziarek and Justin Ergler discuss innovation in the legal industry with David Cunningham, Chief Innovation Officer at Reed Smith. They explore the challenges and benefits of adopting AI and technology, emphasizing the importance of a holistic approach that integrates various tools and processes. Cunningham highlights Reed Smith's strategy of leveraging existing models and working with both established and new companies to enhance legal services. They also discuss the significance of change management, data utilization, and the need for a...
info_outlineOff the Clock (Legal Value Network)
LVN Board Members Keith Maziarek and Justin Ergler discuss the integration of generative AI in legal services with Conan Hines, Director of Legal Technology at Fried Frank. They explore the challenges and ethical considerations of billing for AI-enhanced legal work, comparing it to traditional legal research costs. Hines highlights the potential for AI to streamline tasks, reduce costs, and improve efficiency, but notes the need for law firms to adapt their business models. They debate whether clients should bear the costs of AI investments and how law firms can communicate the value of AI to...
info_outlineOff the Clock (Legal Value Network)
In this special episode of Off the Clock, recorded live at the 2024 LVNx conference in Chicago, Legal Value Network Board Members Justin Ergler and Keith Maziarek engage in a dynamic discussion with three esteemed guests: Jennifer Leonard (founder of and Professor at University of Pennsylvania Law School), Laura Terrell (Executive Coach and host of the and Professor Richard Jolly (Northwestern). They delve into the transformative potential of AI in the legal profession, exploring its impact on creativity, lawyer development, and the future of law firms.
info_outlineOff the Clock (Legal Value Network)
On this episode, LVN board members Justin Ergler and Keith Maziarek welcome Jennifer Leonard, and founder of Creative Lawyers, for a candid discussion about the challenges and opportunities facing the modern legal profession. The trio delve into the potential disruption of AI, evolving client expectations, and the future of legal education. Jennifer also offers her perspectives on the business model implications of emerging technologies and how law firms can adapt to remain competitive. Jennifer, Keith and Justin also offer thoughts about fostering a culture of...
info_outlineOff the Clock (Legal Value Network)
In this episode, LVN Board Members Justin Ergler and Keith Maziarek have a chat with Jessica Lim, National Director, Practice Management, Disputes at Borden Ladner Gervais, located in Toronto. In typical fashion the conversation covers a number of topics, this time including the process of making career transitions, how to coach law firm partners to more effectively pitch clients for new business, and the age-old question of whether or not law firms can charge clients for legal project management services.
info_outlineOff the Clock (Legal Value Network)
In this episode, LVN Board member Keith Maziarek catches up with Ken Callander from Value Strategies, a consultancy advising law firms, legal departments, and legal operations on pricing, relationship management, and client service delivery, among other areas. Keith and Ken discuss: The evolution and growth of the role of a legal operations professional and the role of younger, fast-growing tech companies in pushing for innovation in legal operations. The cultural differences between high-tech companies and established companies in terms of innovation and trying new ideas. The challenges...
info_outlineOff the Clock (Legal Value Network)
In the latest episode of Legal Value Network’s “Off the Clock” podcast, Keith Maziarek sits down with longtime friend and client legal ops veteran Reese Arrowsmith, VP and Head of Legal Operations at Campbell Soup Company to chat about a variety of topics. In particular, they discussed how the client/firm relationship will be impacted by the recent developments in technology. They also talk a bit about misaligned perceptions between law firms and legal departments, and what it takes to overcome those hurdles in decentralized organizations.
info_outlineOff the Clock (Legal Value Network)
In this episode, Keith Maziarek, an LVN board member and Director of Pricing and Legal Project Management at Katten, has an insightful conversation with Melissa Gyure, Director of Pricing at Paul Hastings. The pair discuss in-house legal operations and relationships with law firms. The duo discuss everything from pricing dynamics and risk mitigation to cost control.
info_outlineOff the Clock (Legal Value Network)
LVN Board Members Justin Ergler (GSK) and Keith Maziarek (Katten), have a conversation with Shawn Gross, Director of Pricing and Legal Project Management at Constangy, about the evolution of pricing and legal project management roles and how they now intersect with marketing and finance. The trio also examine the importance of making financial and pricing concepts easy to understand and why showing calculations is important for transparency. They also delve into the importance of developing strong relationships with key players in law firms, especially rainmakers.
info_outlineConnie Brenton, VP, Law, Technology and Operations at NetApp and LVN Board member Keith Maziarek discuss the emergence of law firm pricing teams, the use of project management, and missed opportunities for communication between in-house legal teams and their law firms.