How To Improve Your Ecommerce Agency With Joseph Maxwell of SwiftOtter
Release Date: 11/17/2022
Ecommerce Wizards Podcast
Matt Putra is an experienced financial executive with a long career spent with small businesses and conducting long-term forecasting for ecommerce brands. He is a Fractional CFO for EightX, a company specializing in predicting the pattern, future, and profit for businesses in any industry. Matt has worked with many businesses, including Tru Earth, The Tumeric Co., Lusomé, Community Forward Fund, and New Market Funds. Additionally, he works closely with entrepreneurs to help them establish new businesses. In this episode… The Cash Conversion Cycle (CCC) is a metric that many businesses...
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Matt Putra is an experienced financial executive with a long career spent with small businesses and conducting long-term forecasting for ecommerce brands. He is a Fractional CFO for EightX, a company specializing in predicting the pattern, future, and profit for businesses in any industry. Matt has worked with many businesses, including Tru Earth, The Tumeric Co., Lusomé, Community Forward Fund, and New Market Funds. Additionally, he works closely with entrepreneurs to help them establish new businesses. In this episode… Are you an ecommerce entrepreneur struggling to get a handle on...
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Paul Rafelson is a Partner at Rafelson Law Firm, which focuses exclusively on ecommerce business concerns. With over 15 years of experience, he has in-depth knowledge of tax, litigation, and M&A legal matters and is regularly cited by the press when it comes to Amazon and ecommerce. The House Antitrust Committee used him as a primary resource in its report on Amazon’s business practices. Before his private practice, Paul worked as an in-house attorney at Microsoft, Walmart, and General Electric. He is also a professor at Pace University School of Law in New York, where he teaches...
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Brent O’Brien is the Senior Ecommerce Manager at Pactimo, a cycling clothing and custom team apparel store. As a dynamic and motivated ecommerce manager, he brings 10-plus years of experience to the table. He has developed marketing and sales strategies at companies such as Yeti and Truewerk. Before his ecommerce career, Brent worked in the football programs at several universities. In this episode… Every ecommerce store is looking for simple ways to drive traffic and increase sales. Unfortunately, it can be complex to decipher what may be the best plan of attack and often requires someone...
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Tom Kulzer is the CEO and Founder of AWeber, a company he started in 1998 to guide small businesses in fostering more engaging customer relationships and designing effective email marketing. Tom grew the company from zero to 300,000 clients through his unique take on market strategy and team building. Due to his dedication to building a thriving and unique workplace culture, AWeber has been voted one of Pennsylvania's Best Places to Work 10 years in a row. In this episode… Bootstrapping can be a formidable method of financing a startup. There are many unknowns and hurdles to overcome,...
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Antony “Tony” Kattukaran is an entrepreneur, ecommerce veteran, and skilled technology partner. He is the Founder and CEO of Tagalys, a company that reimagines visual product merchandising for other businesses. He has founded three companies and has served trusted companies such as Deloitte and Johnson Controls AG. In addition to his leadership responsibilities, Tony invests time listening to his customers to understand their needs. In this episode… Merchandising and ecommerce go hand in hand, yet many stores neglect to give it the attention it deserves. The details of optimal...
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Tyler Sperry is an experienced e-commerce specialist with a demonstrated history of working in the retail and publishing industries. As the Director of E-commerce and Affiliates at America’s Test Kitchen, he oversees the presentation of products across e-commerce, physical retail, and third-party distribution. Tyler is skilled in procurement, merchandising, social media, online marketing, and project management. He previously worked as a Buyer for BJ’s Wholesale Club and as a Sales and Events Manager at KarmaLoop. In this episode… Are you an e-commerce company considering a change to...
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Reinis Krumins is the Co-founder of AgencyJR, helping e-commerce businesses scale quickly through their unique product launch formula. They specialize in email marketing for seven and eight-figure brands. AgencyJR is the second marketing service he founded; his first was Sprelf Media in 2018. Reinis is also the Product Director for Frozen Ventures, LLC and has a background in social media graphic design. In this episode… In a previous episode, Guillaume and Reinis spoke about the viability of email marketing and how it can increase revenue. Yet there are many mistakes that companies make...
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Reinis Krumins is the Co-founder of AgencyJR, helping e-commerce businesses scale quickly through their unique product launch formula. They specialize in email marketing for seven and eight-figure brands. AgencyJR is the second marketing service he founded; his first was Sprelf Media in 2018. Reinis is also the Product Director for Frozen Ventures, LLC and has a background in social media graphic design. In this episode… Email marketing can be an afterthought for many online businesses. Most people are familiar with the constant barrage of meaningless emails that wind up costing more than...
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As President of Insogna CPA, Chase Insogna is passionate about helping small businesses and their owners with accounting, tax strategy, and wealth building. Since its inception in 2011, Chase has grown the business to include a team of highly-trained professionals that use tech-savvy solutions to create efficiencies and provide expertly designed and transparent advisory, coaching, planning, and strategy. In this episode… Are you a small business owner who’s focused on growing your business? That’s one crucial aspect of running a business, but how much planning have you put into your...
info_outlineJoseph Maxwell is the Founder and CEO of SwiftOtter, Inc., an agency that specializes in Magento to help ecommerce brands establish a presence in the marketplace. He cut his teeth in development and design during his five-year role at Communication Concepts, Inc. Joseph hosts two podcasts for ecommerce developers and industry experts: Smash the Bug and Actionable Insights. In 2019, he was recognized as a Magento Master, the highest award in the Magento community.
In this episode…
Completing and supporting any project as an ecommerce platform is a monumental task. It requires an incredible amount of experience, expertise, and time to provide an excellent platform for businesses. Beyond the work itself, however, is the relationship with clients. Both sides of the process are integral to the success of any agency. So what does it take to propel your agency to the next level?
Joseph Maxwell started his agency in 2011 that specializes in Magento. He and his team have grown by leaps and bounds, including an award for Magento Master within the community. They have worked on countless projects and can now teach others how to navigate their client relationships.
Guillaume Le Tual speaks with Joseph Maxwell, the Founder and CEO of SwiftOtter, on this episode of the Ecommerce Wizards Podcast to discuss how to improve your agency. They talk about clients’ expectations and requests and how to deliver a fantastic platform. They then touch on providing support, mutual trust, saving disaster projects, and much more.