292 - How To Re-Activate Old ClientsClients Who Have Fallen Off
The Scaling Wellness Podcast: Scale Your Massage Business
Release Date: 04/28/2025
316 - The 4 Non-Negotiable Systems You Need to Consistently Book Massage Clients
The Scaling Wellness Podcast: Scale Your Massage Business
If you’re constantly putting out fires, answering messages at all hours, and feeling like your wellness business can’t run without you… this episode is for you. In this episode of the Scaling Wellness Podcast, we break down the 4 essential systems every massage and wellness business needs to book more clients consistently without overworking yourself or your team. From client booking and follow-up to team management and day-to-day operations, you’ll learn where most wellness businesses get stuck and how simple systems can unlock sustainable growth. You’ll discover why hustle isn’t...
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315 - If You’re Feeling Stuck in 2026, Start Here
The Scaling Wellness Podcast: Scale Your Massage Business
This isn’t a “welcome back” episode. And it’s definitely not an accident that this is our first drop of 2026. We’re rebroadcasting one of the most important conversations we’ve ever had about vision, strategy, and what actually moves you forward when everything feels unclear. If you’ve been feeling stuck, restless, or like you’re standing on the edge of something but can’t name it yet… this episode will hit differently now. We’ve been quiet because we’ve been building. And before we announce what’s coming next, this is the foundation you need to hear. ...
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314 - How Ann Sousa Built a Thriving 20-Year Massage Practice Through Leadership & Smart Growth
The Scaling Wellness Podcast: Scale Your Massage Business
From shy “operations girl” to the powerhouse behind a 20-year group practice, Ann Sousa’s journey is anything but ordinary. In this inspiring episode, Ann, owner of Body & Soul Massage in Salem, MA, shares how a random postcard led her into massage therapy, how 9/11 pushed her into entrepreneurship, and how she transformed a small contractor-shared space into a thriving, employee-based wellness practice. Ann opens up about the pivotal moment she chose real leadership, the mindset shifts that helped her scale, the hard lessons (including the firings she never forgot), and the systems,...
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313 - Designing Wellness Spaces That Heal with Jamie Smith of Happy Haus Studios
The Scaling Wellness Podcast: Scale Your Massage Business
In this new episode, interior designer and former massage therapist Jamie Smith, founder of Happy Haus Studios, reveals how wellness professionals can transform their treatment rooms into healing, high-performing spaces that elevate client experience and support long-term practitioner sustainability. With nearly 20 years as an MT and a deep background in design, Jamie shares her unconventional journey from ballet and anthropology to bodywork, burnout, an injury, an MLM detour, and ultimately rediscovering her creative calling in interior design. Today, she specializes in designing restorative...
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312 - How Teresa Zardus Turned Her Passion Into a Holistic Empire (Part 2 of 2)
The Scaling Wellness Podcast: Scale Your Massage Business
In this rebroadcast episode of the Scaling Wellness Podcast, we continue our inspiring conversation with Teresa Zardus, founder of Zardus Art of Massage and Wellness Spa and the Zardus School of Massage. Building a thriving wellness business is no easy feat but Teresa’s story proves what’s possible when passion meets purpose. From running a 24-room, Tudor-inspired spa to launching a massage school that educates and uplifts future practitioners, Teresa embodies true entrepreneurial success in the wellness industry. In this episode, we dive deeper into: How Teresa finds and hires the right...
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311 - How Teresa Zardus Turned Her Passion Into a Holistic Empire (Part 1 of 2)
The Scaling Wellness Podcast: Scale Your Massage Business
In this special rebroadcast of the Scaling Wellness Podcast, I’m bringing back one of my favorite Massage Boss Stories featuring Teresa Zardus, the visionary founder behind Zardus Art of Massage & Wellness Spa and Zardus School of Massage. From leaving her corporate life to building a thriving wellness hub in a stunning 24-room Tudor-inspired building, Teresa’s journey is the perfect example of passion meeting purpose. Today, she leads a team of 16 practitioners offering holistic and integrative wellness services from massage and skincare to shamanic healing and lifestyle coaching all...
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310 - How Spa Haus Nashville Became a Premier Wellness Destination with Elyse Badewitz (Part 2 of 2)
The Scaling Wellness Podcast: Scale Your Massage Business
We’re back with Part 2 of our Massage Boss Story featuring Elyse Badewitz, the passionate owner and operator of Spa Haus Nashville, one of the city’s most-loved destinations for massage and spa services. In this follow-up episode, Elyse continues to share her inspiring journey of growth, resilience, and leadership in the wellness industry. From navigating the challenges of COVID-19 to mastering team retention, she opens up about the realities of scaling a successful spa business without losing its heart. In Part 2, Elyse dives deeper into: How her spa evolved through the challenges of...
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309 - How Spa Haus Nashville Became a Premier Wellness Destination with Elyse Badewitz (Part 1 of 2)
The Scaling Wellness Podcast: Scale Your Massage Business
We’re taking it back to one of our favorite episodes from 2020. A powerful story of passion, growth, and grit in the wellness industry. In this rebroadcast of Massage Boss Stories, we revisit our conversation with Elyse Badewitz, owner and founder of Spa Haus Nashville. From managing day spas and salons to launching her own dream business, Elyse shares how she built Spa Haus from a one-woman show into one of Nashville’s top massage and skincare destinations. In this episode, Elyse opens up about: How Spa Haus Nashville came to life and scaled rapidly Building a supportive,...
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308 - The 6 Signs You're Ready To Start A Group Practice | Beyond Fully Booked Pt. 5
The Scaling Wellness Podcast: Scale Your Massage Business
You’re fully booked… now what? In this final episode of the Beyond Fully Booked mini-series, I’m breaking down what it really takes to scale from solo to group practice, and how to know if you’re truly ready to make that leap. We’ll dive into the signs that show you’re prepared to hire, the red flags that say you’re not, and what it means to step into leadership as your business evolves. From managing demand and finances to developing the mindset of a studio owner, this episode is your roadmap to building a sustainable, freedom-filled group practice. If your massage or wellness...
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307 - The Core Challenges of Going From Solo To Group Practice | Beyond Fully Booked Pt. 4
The Scaling Wellness Podcast: Scale Your Massage Business
You’re fully booked, now what? In this episode of the Scaling Wellness Podcast, I’m diving into the real challenges that come with growing from a solo massage therapist to a group practice owner. From hiring your first team member to managing personalities, keeping culture strong, and handling the “boss burden,” I’m breaking down the behind-the-scenes struggles no one warns you about, and how to overcome them without burning out. If you’ve ever wondered what it really takes to scale your massage or wellness business (and keep your sanity along the way), this episode will help you...
info_outlineHey, DJ here! Let me ask you a question—how many people have walked through your doors, loved your service… and then never come back?
If you’ve been focused on getting new clients, but ignoring the goldmine of people who already know, like, and trust you—this episode is your wake-up call. Reactivating past clients is one of the easiest, fastest, and most affordable ways to grow your wellness business… and yet so many owners aren’t doing it.
In this episode, I break down:
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Why reactivation marketing beats chasing strangers (almost every time)
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The key reasons clients don’t come back—and how to fix it
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How to reconnect without feeling spammy or salesy
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Simple scripts, strategies, and tools to get clients booking again this week
You don’t need a fancy ad campaign. You don’t need to offer a discount. You just need to show up the right way and remind them why they loved you in the first place.
Let’s breathe life back into your business, starting with the people who said “yes” once.
Tune in now!
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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com
Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.
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