461 - Why Being Nice is Keeping Your Clients from their Best Results with Jay Ferrugia
Release Date: 04/15/2025
Brand You Personal Branding
What happens when a hardworking analyst who gets mistaken for a flight attendant discovers she needs more than excellent work to climb the corporate ladder? May Busch's 24-year journey from junior analyst to Chief Operating Officer at Morgan Stanley Europe reveals the uncomfortable truths about executive presence, personal branding, and why your skills alone won't get you promoted. Some key points: The promotion-killing wardrobe mistake that taught May the harsh reality about looking "the part" The secret world of workplace sponsors and how May accidentally earned one of the most difficult...
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Content alone won’t set you apart anymore. AI can create more words, images, and videos than you could in a lifetime—but it can’t replicate your voice, your perspective, or the way you connect with people. That’s why what you say, how you say it, and the stories you share are about to become your most valuable assets. I’ve just spent weeks deep in conversations with some smart entrepreneurs, creators, and leaders I know for my upcoming . One very common theme: the people who win in this next wave will be the ones who double down on authenticity, not automation. A few more shares from...
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Entrepreneurs and high achievers like to talk a lot about how to rewrite their life story, especially in the context of their external accomplishments. I've found that growth more happens in the unseen moments - the times of pain, heartache, and the decisions we face that require courage, forgiveness, and presence. When I got the call that my dad was dying, I knew I had to share this story—our story. This is a talk I gave at Growth Now Summit Live, and with special permission from host Justin Schenck, I’m sharing it here. It’s about reconciliation, grief, identity, and the raw, often...
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There's been a lot going on lately, so I thought I'd pop in and give you an update. Sorry I've been missing my podcasts...
info_outlineJay Ferrugia has spent over 25 years transforming lives through strength — but not just in the gym. In this episode, we dive into the mindset, discipline, and raw honesty it takes to create real results in any field. Jay shares why playing nice often holds your clients back, how to build trust without people-pleasing, and why authenticity isn’t a brand strategy — it’s a lifestyle. Whether you’re in fitness, business, or the expert space, this conversation will challenge the way you lead and deliver value.
- Why "being nice" might be sabotaging your client relationships and diluting your authority
- How to build lasting trust through brutal honesty (delivered with care)
- What Jay looks for in the first five seconds of meeting a client — and how it predicts success
- The real difference between information and transformation (and how to create the latter)
- Why personality fit matters more than marketing when it comes to results and referrals