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Frontline Engagement in Manufacturing for Plant Leaders: Rethinking Shop Floor Time to Better Support Technical Teams with Emily Nichols #134

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Release Date: 01/08/2025

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! Most manufacturing leaders believe that if they were clear, the message landed. But there is a gap that almost no one sees — the distance between how you think you show up and how your team actually experiences you. In this episode of Manufacturing Greatness, Trevor...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest obstacle to your lean manufacturing results isn't the process at all? It might be the person leading it. In this episode of Manufacturing Greatness, learn more with Debra Clary, author of The Curiosity Curve, about one of the most overlooked blind...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! If you’ve ever thought “I already explained this” but still are not getting the results you expect, the problem may not be effort, it may be alignment. In this episode, Trevor Blondeel explores how gaps in communication skills and unclear expectations impact...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s manufacturing environment, the biggest barrier to productivity, talent retention, and employee satisfaction isn’t equipment or process, it’s connection. Organizations may invest in lean manufacturing, Six Sigma, and process optimization, yet engagement,...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. In this episode of Manufacturing Greatness, we break down why manufacturing leaders plant owners, operations managers, and production managers continue to struggle with employee retention, manufacturing productivity, workforce engagement, and frontline performance on the shop floor. Even after...

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Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s demanding manufacturing environment, frontline supervisors and plant leaders are expected to deliver higher production efficiency, stronger quality management, and better manufacturing productivity often while navigating workforce pressures and constant operational...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. If you have questions regarding workforce development in manufacturing operations in North America, email me at and we will propose it in the project scope of research. Why are manufacturing organizations struggling to recruit and retain great people? Let’s find out together! Manufacturing...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Vickie Lanthier  author of High Agency Human: Navigate Adversity and Live Big and former military leader with four deployments  shares practical strategies for building personal agency in high-pressure environments like manufacturing. Drawing...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, most leaders don’t struggle because they lack technical knowledge. They struggle because they’re not connecting with their teams. When skill gaps widen, labor shortages grow, and hiring challenges persist, it’s rarely an operations problem. It’s...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. You’ll...

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More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

In manufacturing, leaders often focus on complex processes and emerging technologies like artificial intelligence. But lasting productivity and performance still depend on people.

In this episode, Emily Nichols, professional engineer and manufacturing leader with experience at PepsiCo, Janssen, and Henkel, shares insights on manufacturing leadership, soft skills, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors.

Emily explains why human connection remains essential in a highly technical environment. You will learn how communication skills, trust building, and authentic leadership strengthen manufacturing culture, improve retention, and increase team performance. She also offers practical strategies for breaking down systemic barriers and improving your people score on the shop floor.

2:01 – Even in fields like manufacturing, human skills play a very important role

5:43 – Current and emerging trends, like AI, make human connection even more important in retention and recruitment

8:29 – To form connections, increase your presence on the shop floor

12:36 – Visual uniformity can foster better connections and help you break down perceived barriers

19:39 – If you want more connections, you need to listen to and respect the expertise of everyone on your team

20:37 – To support women in your organization, you need to address systemic issues

23:39 – Even small changes, like using more inclusive language, can have a big impact on your culture

25:06 – We are people first, not machines

Connect with Emily Nichols

Visit her website

Connect on social media: @connectbettertoday