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Manufacturing Safety Leadership for Plant Leaders: Using De-Escalation to Prevent Conflict and Protect Teams with Carol Cambridge #140

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Release Date: 04/02/2025

Lean Manufacturing Leadership for Plant Managers: Why Kaizen Fails Without Curiosity with Dr. Debra Clary #171 show art Lean Manufacturing Leadership for Plant Managers: Why Kaizen Fails Without Curiosity with Dr. Debra Clary #171

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest obstacle to your lean manufacturing results isn't the process at all? It might be the person leading it. In this episode of Manufacturing Greatness, learn more with Debra Clary, author of The Curiosity Curve, about one of the most overlooked blind...

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Manufacturing Leadership Development: The 3 Conversations That Fix Accountability, Alignment, and Results #170 show art Manufacturing Leadership Development: The 3 Conversations That Fix Accountability, Alignment, and Results #170

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! If you’ve ever thought “I already explained this” but still are not getting the results you expect, the problem may not be effort, it may be alignment. In this episode, Trevor Blondeel explores how gaps in communication skills and unclear expectations impact...

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Manufacturing Leadership Development: Why Connection Drives Productivity and Retention with Morag Barrett #169 show art Manufacturing Leadership Development: Why Connection Drives Productivity and Retention with Morag Barrett #169

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s manufacturing environment, the biggest barrier to productivity, talent retention, and employee satisfaction isn’t equipment or process, it’s connection. Organizations may invest in lean manufacturing, Six Sigma, and process optimization, yet engagement,...

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Why Productivity Problems Start at the Top: Manufacturing Leadership and Employee Retention: #168 show art Why Productivity Problems Start at the Top: Manufacturing Leadership and Employee Retention: #168

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. In this episode of Manufacturing Greatness, we break down why manufacturing leaders plant owners, operations managers, and production managers continue to struggle with employee retention, manufacturing productivity, workforce engagement, and frontline performance on the shop floor. Even after...

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Leadership Resilience in Manufacturing: Leading Under Pressure with Dr. Marie-Helene Pelletier #167 show art Leadership Resilience in Manufacturing: Leading Under Pressure with Dr. Marie-Helene Pelletier #167

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s demanding manufacturing environment, frontline supervisors and plant leaders are expected to deliver higher production efficiency, stronger quality management, and better manufacturing productivity often while navigating workforce pressures and constant operational...

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Why People Leave Manufacturing Jobs — A New North American Research Study #166 show art Why People Leave Manufacturing Jobs — A New North American Research Study #166

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. If you have questions regarding workforce development in manufacturing operations in North America, email me at and we will propose it in the project scope of research. Why are manufacturing organizations struggling to recruit and retain great people? Let’s find out together! Manufacturing...

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Resilience for Frontline Supervisors: Building High Agency to Navigate Adversity and Improve Team Performance with Vickie Lanthier #165 show art Resilience for Frontline Supervisors: Building High Agency to Navigate Adversity and Improve Team Performance with Vickie Lanthier #165

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Vickie Lanthier  author of High Agency Human: Navigate Adversity and Live Big and former military leader with four deployments  shares practical strategies for building personal agency in high-pressure environments like manufacturing. Drawing...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, most leaders don’t struggle because they lack technical knowledge. They struggle because they’re not connecting with their teams. When skill gaps widen, labor shortages grow, and hiring challenges persist, it’s rarely an operations problem. It’s...

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Manufacturing Leadership Development for Plant Managers: Driving Continuous Improvement Through Curiosity on the Shop Floor with Bruce Mayhew #163 show art Manufacturing Leadership Development for Plant Managers: Driving Continuous Improvement Through Curiosity on the Shop Floor with Bruce Mayhew #163

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. You’ll...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

  Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Brian Herriot shares insights on manufacturing leadership, productivity, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Brian brings a practical, human-centered approach to help manufacturing...

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More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

When your manufacturing organization faces a crisis, the last thing you want is to add fuel to the fire. Yet in technical environments, many leaders lack the skills needed to safely de escalate conflict or clearly communicate safety concerns.

In this episode, Carol Cambridge, authority on workplace violence and founder of the Stay Safe Project, shares insights on manufacturing leadership, safety culture, and communication skills for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors.

Carol explains how critical thinking, trust building, and clear communication help leaders manage conflict, address threats, and strengthen employee engagement during high stress situations. You will learn practical strategies to improve safety awareness, support your teams, and create a manufacturing culture where people feel protected, prepared, and empowered.


2:23 – In manufacturing, there can be a lack of critical thinking skills, and this plays a big role in crisis management 
5:43 – When someone feels unsafe at work, they may be reluctant to report threats 
8:22 – There is a different between “tattling” and “reporting”
15:41 – When a potential threat occurs, form a team to handle it, rather than simply leaving it to HR alone to address
18:54 – When you have clear communications and focus on making your employees feel safer, it creates a culture where people can report potential threats without fear
21:18 – Learn to recognize the behavioral signs that might indicate a potential for violence or distress 
23:16 – When it comes to confliction resolution or handling heated conversations, timing is key

Connect with Carol Cambridge

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