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Employee Retention in Manufacturing for Plant Leaders: Building Purpose, Optimism, and Stronger Relationships with Kathy Miller #158

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Release Date: 12/10/2025

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest obstacle to your lean manufacturing results isn't the process at all? It might be the person leading it. In this episode of Manufacturing Greatness, learn more with Debra Clary, author of The Curiosity Curve, about one of the most overlooked blind...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! If you’ve ever thought “I already explained this” but still are not getting the results you expect, the problem may not be effort, it may be alignment. In this episode, Trevor Blondeel explores how gaps in communication skills and unclear expectations impact...

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Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s manufacturing environment, the biggest barrier to productivity, talent retention, and employee satisfaction isn’t equipment or process, it’s connection. Organizations may invest in lean manufacturing, Six Sigma, and process optimization, yet engagement,...

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Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. In this episode of Manufacturing Greatness, we break down why manufacturing leaders plant owners, operations managers, and production managers continue to struggle with employee retention, manufacturing productivity, workforce engagement, and frontline performance on the shop floor. Even after...

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Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s demanding manufacturing environment, frontline supervisors and plant leaders are expected to deliver higher production efficiency, stronger quality management, and better manufacturing productivity often while navigating workforce pressures and constant operational...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. If you have questions regarding workforce development in manufacturing operations in North America, email me at and we will propose it in the project scope of research. Why are manufacturing organizations struggling to recruit and retain great people? Let’s find out together! Manufacturing...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Vickie Lanthier  author of High Agency Human: Navigate Adversity and Live Big and former military leader with four deployments  shares practical strategies for building personal agency in high-pressure environments like manufacturing. Drawing...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, most leaders don’t struggle because they lack technical knowledge. They struggle because they’re not connecting with their teams. When skill gaps widen, labor shortages grow, and hiring challenges persist, it’s rarely an operations problem. It’s...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. You’ll...

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Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

  Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Brian Herriot shares insights on manufacturing leadership, productivity, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Brian brings a practical, human-centered approach to help manufacturing...

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More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

Welcome back to Kathy Miller, Women in Manufacturing Hall of Fame member and former leader at General Motors, Delphi, and Rolls-Royce. She is the author of MORE Is Better, which provides practical frameworks for frontline plant leaders.

In this episode, Kathy shares insights on manufacturing leadership, employee engagement, and operational excellence for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Drawing on her background in applied positive psychology and real-world plant leadership, she explains how leaders can strengthen manufacturing culture, improve trust, and boost productivity without adding complexity.

You’ll walk away with practical tools to improve accountability, reduce burnout, and build stronger teams on the shop floor.


1:22 – Representation and diversity strengthens manufacturing culture
3:02 – Positive psychology research is a valuable tool for frontline supervisors, plant managers, and shop floor leadership teams
5:03 – Strengthen manufacturing relationships through creative safety leadership and by supporting accountability without blame
7:22 – Authenticity improves team engagement and manufacturing retention, especially in high-stress environments
08:20 - Transitioning teams from command-and-control to inclusive lean leadership is essential for creating a continuous improvement culture
12:36 - Helping employees find meaning boosts employee engagement and manufacturing retention.
15:56 – Putting curiosity over compliances helps leaders avoid punitive approaches and improves performance conversations on the floor
21:15 – Creating psychological safety encourages employees to speak up early, which fuels continuous improvement culture and operational excellence
22:56 - Finding a balance between realistic optimism and toxic positivity is essential for credible manufacturing communication and decision-making
24:41 – Relationships are the core foundation of manufacturing teamwork
26:22 – Your mindset shapes manufacturing relationships and every interaction on the plant floor
28:37 – Active listening is one of the most effective tools for better coaching in manufacturing.


Connect with Kathy Miller
Visit her website and check out the MORE Mentor resources 
Connect on LinkedIn 
Buy MORE Is Better
Listen to her previous podcast episode