Employee Retention in Manufacturing for Plant Leaders: Building Purpose, Optimism, and Stronger Relationships with Kathy Miller #158
Release Date: 12/10/2025
Manufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Brian Herriot shares insights on manufacturing leadership, productivity, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Brian brings a practical, human-centered approach to help manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! How do you turn a one-machine operation into a thriving business? Find out in this episode with Ken Handsaeme, founder of On Time Precision. Ken’s unique journey started as a machinist, but when he decided he wanted a better retirement plan, he started his own business,...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing plants, the same leadership action can motivate one employee and overwhelm another. Why? It comes down to brain science, communication skills, and how leaders show up under pressure. In this episode, guest Falisha Karpati shares insights on manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, it often feels like nothing matters more than performance. Leaders are told to hit their targets, keep the line running, and solve problems as quickly as possible. But performance alone rarely drives real career growth. If you want to advance in manufacturing...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Welcome back to Kathy Miller, Women in Manufacturing Hall of Fame member and former leader at General Motors, Delphi, and Rolls-Royce. She is the author of MORE Is Better, which provides practical frameworks for frontline plant leaders. In this episode, Kathy shares insights on...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Strong manufacturing leadership isn’t just about process improvement or hitting production targets. It’s about how we show up for people on the shop floor. And real leadership growth often starts with leaning into discomfort. In this episode, Reggie Davis, founder of UpLift...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Are you leading like a thermometer or a thermostat? If you find yourself reacting to problems instead of setting the tone for your team, you may be acting like a thermometer. With the right mindset, you can become a thermostatic leader who creates stability, clarity, and accountability on...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! If you want to change your results, you need to change your approach. In this episode, Maggie Harlow, co-owner of Signarama Downtown in Louisville, Kentucky, shares insights on manufacturing leadership, problem-solving, and employee engagement for Operations Managers, Production...
info_outlineManufacturing Greatness
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! anaging a multigenerational workforce baby boomers, Gen X, millennials, and Gen Z,can feel challenging, but building trust and engagement across all generations is possible. In this episode, Michelle McCullough, nationally recognized speaker and workplace culture expert, shares...
info_outlineWelcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.
Now, let’s jump in!
Welcome back to Kathy Miller, Women in Manufacturing Hall of Fame member and former leader at General Motors, Delphi, and Rolls-Royce. She is the author of MORE Is Better, which provides practical frameworks for frontline plant leaders.
In this episode, Kathy shares insights on manufacturing leadership, employee engagement, and operational excellence for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Drawing on her background in applied positive psychology and real-world plant leadership, she explains how leaders can strengthen manufacturing culture, improve trust, and boost productivity — without adding complexity.
You’ll walk away with practical tools to improve accountability, reduce burnout, and build stronger teams on the shop floor.
1:22 – Representation and diversity strengthens manufacturing culture
3:02 – Positive psychology research is a valuable tool for frontline supervisors, plant managers, and shop floor leadership teams
5:03 – Strengthen manufacturing relationships through creative safety leadership and by supporting accountability without blame
7:22 – Authenticity improves team engagement and manufacturing retention, especially in high-stress environments
08:20 - Transitioning teams from command-and-control to inclusive lean leadership is essential for creating a continuous improvement culture
12:36 - Helping employees find meaning boosts employee engagement and manufacturing retention.
15:56 – Putting curiosity over compliances helps leaders avoid punitive approaches and improves performance conversations on the floor
21:15 – Creating psychological safety encourages employees to speak up early, which fuels continuous improvement culture and operational excellence
22:56 - Finding a balance between realistic optimism and toxic positivity is essential for credible manufacturing communication and decision-making
24:41 – Relationships are the core foundation of manufacturing teamwork
26:22 – Your mindset shapes manufacturing relationships and every interaction on the plant floor
28:37 – Active listening is one of the most effective tools for better coaching in manufacturing.
Connect with Kathy Miller
Visit her website and check out the MORE Mentor resources
Connect on LinkedIn
Buy MORE Is Better
Listen to her previous podcast episode