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2.8: Managing Emotional Labour

Mind On The Job

Release Date: 09/28/2025

2.8: Managing Emotional Labour show art 2.8: Managing Emotional Labour

Mind On The Job

This episode is about workplace emotional labour and ways to manage it. It may help if you first listen to our mini-episode about emotional labour -- or watch the  of that minisode. This episode's guest is from the University of Sydney Business School Work and Organisational Studies unit, where she is co-director of the . Mind on the Job is created, presented & produced by Dr Ben Searle. Check out our website  for more resources.  Music is Cypher by Kevin Macleod (incompetech.com), Licensed under Creative Commons: By Attribution 4.0...

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2.10: Self-determination in the Workplace show art 2.10: Self-determination in the Workplace

Mind On The Job

This episode draws on Self-Determination Theory to discuss basic psychological needs and how they affect motivation, performance, and wellbeing in the workplace. It may help if you first listen to our mini-episode about Self-Determination Theory (2.9) -- or watch the . This episode's guest is , a John Curtin Distinguished Professor at the in the Faculty of Business and Law. The Institute promotes productive and meaningful work as essential foundations of a healthy economy and society. Marylène's research examines how organisations, through their structures, cultures, rewards,...

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2.9: Self-Determination Theory (minisode) show art 2.9: Self-Determination Theory (minisode)

Mind On The Job

This mini-episode introduces listeners to Self-Determination Theory, a metatheory of motivational concepts connected by the psychological value of autonomy and other basic psychological needs. Basic psychological needs and autonomous motivation are central to my upcoming interview with Professor Marylène Gagné. This season's mini-episodes are also available in video format -- look for Mind on the Job on  or check out my videos on  Mind on the Job is created, presented & produced by Dr Ben Searle. Music is Cypher by Kevin Macleod (incompetech.com), Licensed...

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2.7: Emotional Labour (minisode) show art 2.7: Emotional Labour (minisode)

Mind On The Job

This mini-episode introduces listeners to the concept of emotional labour (or emotional labor, depending on your region), specifically the way many of us need to suppress and/or display certain emotions to align with workplace expectations of emotional behaviour. Emotional labour is central to my upcoming interview with Professor Helena Nguyen. This season's mini-episodes are also available in video format -- look for Mind on the Job on  or check out my videos on  Mind on the Job is created, presented & produced by Dr Ben Searle. Music is Cypher by Kevin Macleod...

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2.6: Strategic Approaches to Workplace Mental Health show art 2.6: Strategic Approaches to Workplace Mental Health

Mind On The Job

This episode is about strategic ways to manage mental health at work. This involves monitoring workplace demands and resources, so it may help if you first listening to our mini-episode about the Job Demands—Resource model -- or watch the  of that minisode. This episode's guest knows a lot about workplace mental health management. Psychologist is passionate about building strategy and capability within organisations to ensure a healthy and safe workplace for all. Her broad experience has been gained through working within the public and private sectors to drive system reform and...

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2.5: Job Demands and Resources (minisode) show art 2.5: Job Demands and Resources (minisode)

Mind On The Job

This Mind on the Job mini-episode introduces listeners to the Job Demands and Resources model, first described in . The concept is important for my upcoming interview with psychologist Teegan Modderman, but it will be relevant to many other episodes this season. This season's mini-episodes are also available in video format -- look for Mind on the Job on  or check out my videos on  Mind on the Job is created, presented & produced by Dr Ben Searle. Music is Cypher by Kevin Macleod (incompetech.com), Licensed under Creative Commons: By Attribution 4.0...

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2.4: Measuring Psychosocial Hazards show art 2.4: Measuring Psychosocial Hazards

Mind On The Job

This episode is about psychosocial hazards. Never heard of them? Start by listening to our mini-episode about Psychosocial Hazards -- or watch the . In many countries, employers are responsible for measuring and minimising physical and psychosocial hazards in the workplace. But how do we measure psychosocial hazards -- and what are the challenges we face when we try? This episode's guest answers to these questions. , a Masters-qualified psychologist and founder of , helps organisations worldwide simplify psychosocial safety with deep expertise and scalable tech. Known globally as co-host...

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2.3: Psychosocial Hazards (minisode) show art 2.3: Psychosocial Hazards (minisode)

Mind On The Job

This Mind on the Job mini-episode introduces listeners to the concept of "psychosocial hazards", which is important for our upcoming interview with FlourishDX founder Jason van Schie, but it will be relevant to many other episodes this season. Psychosocial hazards are aspects of jobs and work environments with the potential to harm a worker's mental health. This season's mini-episodes are also available in video format -- look for Mind on the Job on  or check out my videos on  Mind on the Job is created, presented & produced by Dr Ben Searle. Music...

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2.2: SMART Work Design show art 2.2: SMART Work Design

Mind On The Job

This episode is about work design. Never heard of it? Start by listening to our mini-episode about Work Design. When it comes to work design, we sometimes have an idea of what not to do -- such as micromanaging, overloading, and generally mistreating staff. But what SHOULD we be doing? Is there a way of describing what good work should be like? This episode's guest answers to these questions. An Australian Research Council Laureate Fellow, is a John Curtin Distinguished Professor in Organisational Behaviour in the Faculty of Business and Law at Curtin University, where she directs the ....

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2.1: Work Design (minisode) show art 2.1: Work Design (minisode)

Mind On The Job

Season 2 is finally here! This Mind on the Job mini-episode introduces listeners to the concept of "work design", which is important for our upcoming interview with Professor Sharon Parker about SMART work design, but will be relevant to many other episodes this season. Work design refers to features present at some level in any job, such as workload, complexity, and decision-making freedom. This season's mini-episodes are also available in video format -- look for Mind on the Job on or check out my videos on Mind on the Job is created, presented & produced by Dr Ben Searle....

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More Episodes

This episode is about workplace emotional labour and ways to manage it. It may help if you first listen to our mini-episode about emotional labour -- or watch the video of that minisode.

This episode's guest is Professor Helena Nguyen from the University of Sydney Business School Work and Organisational Studies unit, where she is co-director of the Body, Heart and Mind in Business research group.

Mind on the Job is created, presented & produced by Dr Ben Searle. Check out our website MindOnTheJob.com for more resources. 

Music is Cypher by Kevin Macleod (incompetech.com), Licensed under Creative Commons: By Attribution 4.0 https://creativecommons.org/licenses/by/4.0/

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