Using AI for better nonprofit fundraising with Josh Hirsch
Release Date: 05/20/2025
Nonprofit Mission: Impact
In episode 136 of Nonprofit Mission: Impact, Carol Hamilton, Elizabeth Engel, and Jamie Notter talk about their new white paper Lean at 10: Culture Eats Methodology for Lunch. Ten years after Engel first explored Lean Startup principles in the nonprofit and association world, she and Notter revisit what’s changed—and what hasn’t. Carol, Elizabeth and Jamie discuss: Why the tools of innovation are accessible, yet the real challenge in adoption lies in organizational culture. how competing commitments, fear of failure, and rigid silos can quietly sabotage innovation efforts ...
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In episode 135 of Nonprofit Mission: Impact, Carol Hamilton talks with organizational design consultant Julian Chender about how nonprofits can move beyond simple restructuring to intentional organizational design that aligns strategy, structure, and process. They discuss: how organizational design is not the same as restructuring how design choices impact effectiveness, collaboration, and long-term sustainability. the pitfalls of designing around personalities, the importance of strategic clarity when facing downsizing or merger decisions. The conversation...
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In episode 134 of Nonprofit Mission: Impact, host Carol Hamilton welcomes guest Kayla Meyers, founder of Bridgepoint Evaluation, for a conversation about reimagining program evaluation in nonprofits. They discuss: Why evaluation is not an audit or judgment as it has sometimes been in the past It should be a collaborative, curiosity-driven process that opens communication, supports learning, and improves impact. How to create right-sized, useful evaluation practices rooted in strategy and driven by purpose. How evaluation can be a force for good—helping organizations...
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In episode 133 of Nonprofit Mission: Impact, host Carol Hamilton and guest Paula Brantner, workplace fairness consultant and founder of Accountability Ignited, unpack the real challenges nonprofits face in preventing harassment, bullying, and misconduct. They talk about: The often-overlooked gaps in nonprofit systems—particularly around reporting mechanisms—and The false sense of security many mission-driven organizations have about their immunity to these issues. How to take a proactive, values-based approach rooted in trauma-informed practices, Why codes...
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In episode 132 of Nonprofit Mission: Impact, Carol Hamilton and Justine Krank discuss the realities and nuances of pursuing US government grants for nonprofit organizations. They discuss: common misconceptions including that government grants equals federal grants The challenges and compliance demands that come with government dollars. How to decode complex RFPs -- the hidden requirements that can make or break an application, and how to get an organization truly grant-ready — not just on paper, but with the capacity to manage the work. why the human side of...
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In episode 131 of Nonprofit Mission: Impact, Carol Hamilton and Melissa Kessler explore the intersection of communications and organization development, particularly in moments of crisis, transition and change. They talk about how internal communications can either reinforce or undermine values, strategy, and humanity within an organization. how to navigate layoffs, restructuring, or organizational shifts with humanity why how we communicate is just as important as what we decide. Episode highlights: 💬 “It’s a Communications Problem” – Or Is It? [00:09:27]...
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In episode 130 of Nonprofit Mission: Impact, Carol reflects on five years of podcasting and the sobering state of the nonprofit sector in 2025. While celebrating milestones, she also underscores the challenges nonprofits face amidst unprecedented political attacks, funding cuts, and threats to long-standing principles like nonpartisanship. Despite these challenges, Carol highlights the resilience, innovation, and critical role nonprofits play in society—from filling essential gaps to fueling social movements, strengthening democracy, and sparking innovation. She calls on nonprofit leaders to...
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In this episode of Nonprofit Mission: Impact, Carol Hamilton gives a tribute to nonprofit consulting star and nonprofit governance and fundraising expert Sabrina Walker Hernandez, President & CEO of Building Better Boards, by re-releasing their conversation from 2021. Ms. Hernandez passed away in July 2025 after a long battle with cancer. Episode highlights: [00:06:45] Finding Her Why: From Law to Nonprofit Service [00:13:00] Breaking Down the Fundraising Cycle [00:18:30] A Mantra for Courage: It’s Not About You [00:21:15] Helping Board Members Identify Donors: The List Generator...
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In episode 128 of Nonprofit Mission: Impact, Michael Randel joins Carol to explore how psychological safety—often dismissed as a “soft” concept—plays a critical role in nonprofit team performance, learning, and innovation. They discuss: The connection between organizational readiness and the deeper human dynamics that shape effective leadership and collaboration. What psychological safety looks like in action, Why it’s vital in today’s polarized climate, How nonprofit leaders can foster inclusive, high-trust environments where people feel safe to...
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In episode 127 of Mission: Impact, Carol Hamilton speaks with Cat Lazaroff. They talk about her work around engaging white-led and majority-white organizations in meaningful culture change to more inclusive, diverse and equitable cultures. They explore: how nonprofit leaders, especially white leaders, can begin and sustain their own equity learning journeys. Privilege, identity, conflict, organizational culture, and the necessity of holding multiple truths. how culture transformation isn’t about quick fixes, but rather long-term commitments, courageous relationships,...
info_outlineIn episode 123 of Nonprofit Mission: Impact, Carol Hamilton and Josh Hirsch discuss using AI in fundraising and donor engagement.
They explore:
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The evolution of AI, and its potential to enhance how organizations connect with donors.
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How to train AI tools effectively, leveraging data responsibly, and using AI to enhance—rather than replace—human-driven strategy.
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Why nonprofit leaders who embrace AI thoughtfully do not need to fear the technology
EPISODE HIGHLIGHTS:
The Evolution and Role of AI in Nonprofits - [00:010:00]
How Nonprofits Can Use AI Effectively - [00:12:31]
Training AI to Match Your Brand’s Voice - [00:16:51]
Best Practices for AI Implementation - [00:20:31]
Ethical Considerations and Policy Development - [00:25:25]
A Case Study: AI in Action for Donor Engagement - [00:22:00]
Future Trends in AI and Nonprofit Work - [00:27:56]
Final Advice for Nonprofit Leaders - [00:33:02]
GUEST BIO:
Josh Hirsch is an accomplished nonprofit strategist and educator specializing in digital communications and fundraising innovation. With over two decades of experience, Josh has driven impact for organizations through roles such as Director of Mission and Communication at Susan G. Komen Florida and faculty member at The Fund Raising School. He currently serves as Education and Training Strategist at Fundraise Up, where he leads the development of cutting-edge donor engagement initiatives, including the Modern Digital Fundraising Essentials certificate program. Josh is a generative AI expert, leveraging emerging technologies to optimize nonprofit workflows and enhance donor experiences. A dynamic speaker and consultant, Josh is passionate about empowering organizations to overcome barriers to giving and achieve sustainable growth. Connect with him at theaidude.ai or through his AI Dude podcast.
IMPORTANT LINKS & RESOURCES:
Soukup Strategic Solutions, Inc.
Indiana University Lilly Family School of Philanthropy
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