Building psychological safety in nonprofit organizations with Michael Randel
Release Date: 07/28/2025
Nonprofit Strategic Planning for Clarity, Alignment, and Focus in a Turbulent World
Nonprofit Mission: Impact
Strategic planning at its best offers nonprofit leaders a way to create clarity, alignment, and shared direction in an increasingly uncertain environment. Unfortunately some have experienced strategic planning processes that felt like a really heavy lift—or even found the process and the resulting plan constraining. Episode Highlights 00:03:00 – Common fears and misconceptions about strategic planning 00:05:00 – How strategic planning creates alignment and shared direction 00:07:38 – Planning in times of uncertainty and the reality of disruption 00:09:00 – The value of...
info_outline
Strategic podcasting for nonprofits with Andrea Klunder
Nonprofit Mission: Impact
How can nonprofits use podcasting strategically to strengthen community engagement, support learning and evaluation, and build long-term relationships? In episode 146 of Nonprofit Mission: Impact, host Carol Hamilton and Andrea Klunder, founder of Creative Imposter Studios discuss: how nonprofits can use podcasting intentionally—not as a shiny communications add-on that fizzles after the original project champion leaves the organization, but as a tool that solves real organizational problems. How podcasting is a flexible medium that can support learning, evaluation, community...
info_outline
Podcasthon 2026: Nonprofit Sector Under Pressure: Why It Matters More Than Ever
Nonprofit Mission: Impact
The nonprofit sector is under growing pressure, and this episode explores what’s at stake while making the case for its essential role in filling gaps, strengthening democracy, building community, and driving social change—grounded in a personal story of impact through The Arc of Montgomery County. In this special Podcasthon episode, Nonprofit Mission: Impact host Carol Hamilton situates the nonprofit sector within a broader moment of political and social pressure, naming both the challenges facing the sector and the essential role nonprofits play in society. She: - reflects on the...
info_outline
Conferences & Convenings that Engage for Nonprofits & Associations with Lee Gimpel
Nonprofit Mission: Impact
Too many nonprofit and association conferences and convenings are built around logistics and tradition rather than purpose and participation. In episode 144 of Nonprofit Mission: Impact, Carol Hamilton and Lee Gimpel challenge nonprofit and association leaders to rethink how convenings, conferences, and member events are designed. They discuss: why too many gatherings feel like a heavy lift that fails to deliver connection, energy, or real value. why traditional conference formats fall short—and what leaders can do differently. How effective events start with purpose,...
info_outline
People Centered HR for Nonprofits with MR Rolfe
Nonprofit Mission: Impact
People-centered HR isn’t a luxury—it’s essential. Learn how nonprofit leaders can build equitable, transparent, and humane people practices that strengthen their organizations, even amid uncertainty and limited resources. In episode 143 of Nonprofit Mission: Impact, Carol Hamilton speaks with Megan Rolfe about: what it really means to practice people-centered HR in nonprofit and social-change organizations—especially small teams navigating limited resources, rising uncertainty, and growing demands for equity. reframing HR not as a compliance or risk-management function, but...
info_outline
When Strategy Meets Organization Design for Nonprofits with Jeanne Bell
Nonprofit Mission: Impact
Nonprofit organization design is about how an organization works: how decisions get made, how power flows, how people collaborate across boundaries, and how strategy actually gets translated into day-to-day action. In episode 142, of Nonprofit Mission: Impact, Carol Hamilton and Jeanne Bell dig deeply into why organization design—often overlooked or reduced to org charts—is actually a missing discipline nonprofits need to truly operationalize their strategy and values. They discuss: How nonprofits are too often stuck in false dichotomies (flat vs. hierarchical), Why too many...
info_outline
Practicing Presence in Polarized Times for nonprofits and associations with Danielle Marshall
Nonprofit Mission: Impact
Polarization isn’t just a political issue—it’s a leadership challenge, and this episode examines how nonprofit leaders can respond with presence rather than reactivity. In this “Learning Out Loud" episode of Nonprofit Mission: Impact, host Carol Hamilton and guest Danielle Marshall explore how nonprofit leaders can navigate today’s polarized environment with greater awareness, empathy, and intention. Together they: Explore the tension between “winning” difficult conversations and staying grounded, clarifying purpose, and choosing ‘right relationship’ over being right. ...
info_outline
Scenario Planning for Nonprofits in Uncertain Times with Carol Hamilton
Nonprofit Mission: Impact
As nonprofit leaders move into 2026, uncertainty no longer feels episodic—it feels constant. Scenario planning offers nonprofit leaders a practical way to navigate uncertainty by shifting from reactive decision-making to clearer priorities, stronger alignment, and more confident, values-aligned choices—even when the future is unpredictable. In this episode of Nonprofit Mission: Impact, host Carol Hamilton names the fatigue, overwhelm, and decision paralysis many leaders are carrying after this past year of heightened disruption. She introduces scenario planning as a practical, grounding...
info_outline![[Re-release] Grounded presence for nonprofit leaders in chaotic times with Danielle Marshall show art](https://assets.libsyn.com/content/196699110?height=50&width=50)
[Re-release] Grounded presence for nonprofit leaders in chaotic times with Danielle Marshall
Nonprofit Mission: Impact
Explore how nonprofit leaders can cultivate grounded presence, clarify their sphere of control, and stay anchored in mission and values while leading through ongoing uncertainty and disruption. As nonprofit leaders continue navigating unprecedented levels of uncertainty, this “learning out loud” episode of Nonprofit Mission: Impact, host Carol Hamilton and guest Danielle Marshall offers a grounded, human-centered exploration of how leaders can steady themselves—and their organizations—amid chaos. Drawing on lived experience, strategic frameworks, and resilience practices, the...
info_outline
Strategic questions for strategic thinking for nonprofit leaders with Carol Hamilton
Nonprofit Mission: Impact
Strategy for nonprofits is not a plan to perfect but a human practice—built through care, curiosity, and intentional choices in the face of uncertainty. As the year draws to a close, episode 138 of Nonprofit Mission: Impact brings together reflections from a wide range of nonprofit leaders and thinkers, all responding to one central question: What should nonprofit leaders ask themselves to be more strategic? Across topics as varied as crisis management, equity, careers, evaluation, organizational design, culture, and innovation, a clear throughline emerges—strategy is deeply human...
info_outlineIn episode 128 of Nonprofit Mission: Impact, Michael Randel joins Carol to explore how psychological safety—often dismissed as a “soft” concept—plays a critical role in nonprofit team performance, learning, and innovation.
They discuss:
-
The connection between organizational readiness and the deeper human dynamics that shape effective leadership and collaboration.
-
What psychological safety looks like in action,
-
Why it’s vital in today’s polarized climate,
-
How nonprofit leaders can foster inclusive, high-trust environments where people feel safe to speak up, take risks, and learn from mistakes.
Episode highlights:
[00:08:55] 🔍 What is Psychological Safety?
[00:12:05] 📉 The Cost of Silence
[00:15:05] 📊 How Do You Know It’s There?
[00:17:55] 🧠 Insights from Surgery Rooms
[00:21:05] 🤝 Belonging Happens in the Small Moments
[00:23:55] 🛠️ The Five Practices of Psychological Safety
[00:28:55] 👂 More Than Lip Service
[00:32:55] 🔁 Inclusive Rituals in Action
[00:37:55] 🧩 Are Leadership Teams Actually Teams?
[00:40:55] 📈 Safety and Accountability Aren’t Opposites
[00:42:55] ❓ Two Powerful Questions for Leaders
Guest Bio:
Michael Randel helps leaders and their teams move through Change and Growth with Calm and Confidence. He developed the RCA Seasons of GrowthTM framework to help people understand and move through the three common phases of change. This allows leaders to navigate the challenges of change and bring about transformational results. With 30 years of experience, Michael works with philanthropic foundations, nonprofit organizations, corporations, and public sector agencies to help them navigate change with success and poise with his expertise in organizational change. The influence and impact of Michael’s work has been recognized with multiple global awards, and his clients include Amnesty International, AstraZeneca, NASA, United Nations, and the World Bank.
Important Links and Resources:
RCA Resources for Psychological Safety
The Fearless Organization by Amy Edmonson
Be in Touch:
✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them
📚Find the books referred to on Nonprofit Mission: Impact
👥 Like what you heard? Please share the podcast with a colleague or friend 📤👥
🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.
😀 Connect with Carol Hamilton ➡️ LinkedIn