What You Say Matters, But How You Say It is Often More Decisive in Becoming an Influential Communicator
Release Date: 06/29/2025
Eveline Shen’s “Operating System” is For Leaders Who Want to Be Changemakers
Monday Morning Radio
Eveline Shen, an award-winning leadership and social change strategist, is the principal at , a for-profit company where she teaches her “Courageous Operating System” to help leaders of color face their challenges with courage, confidence, and strength. Previously, she spent 22 years as the executive director of , building it into one of the country’s largest multi-issue organizations led by women of color. Eveline, who goes by “Ev,” helps leaders rewire the limiting patterns that hold them back — including perfectionism, imposter syndrome, and people-pleasing — and replace...
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Top Global Financial Manager Rates This Approach to Management a ‘Strong Buy’
Monday Morning Radio
Sébastien Page is the Chief Investment Officer of T. Rowe Price, overseeing an astounding $500 billion of the firm’s $1.79 trillion in assets — a sum on par with the market caps of Exxon Mobil, Mastercard, or Netflix. Widely acknowledged as a global investment expert, Sébastien is also a deeply informed thinker on leadership. Managing a “portfolio” of high-performing analysts, investment managers, and support staff has taught him that the traits behind exceptional investors closely mirror those behind exceptional people managers. Drawing on research across positive psychology,...
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The Keys to Digital Marketing Supremacy: Authenticity and Alignment
Monday Morning Radio
Visitors to a Vi Wickam-crafted website may not immediately see what sets it apart from an ordinary e-commerce or informational site. But they feel it. They stay longer, engage more deeply, and are far more likely to become — and remain — loyal customers. A master of the digital domain, Vi is among the elite global , celebrated for more than two decades of helping business owners achieve remarkable revenue growth. Whether optimizing keywords, managing pay-per-click campaigns, or reimagining a company’s web presence, Vi takes a holistic approach that goes far beyond surface-level...
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Sweet Success: How Two First-Timers Revitalized a 110-Year-Old Chocolate Brand
Monday Morning Radio
When Brian and Sally Krichbaum bought in 2012, they had zero experience making or selling candy. Brian was a seasoned automotive engineer and consultant, while Sally was a freelance writer and stay-at-home mom. What they shared was a taste for challenge — and for good chocolate. Founded in 1893 and beloved by generations of Jackson, Michigan, residents, Gilbert Chocolates was a hometown treasure in need of fresh energy. The Krichbaums took on the task of modernizing operations and expanding distribution while preserving the small-batch, Belgian-style quality that defined the brand. Their...
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Respect — Practiced Daily, Person by Person — Can Heal Fractured Workplaces, Communities, and Nations
Monday Morning Radio
Aretha Franklin sang about it. Rodney Dangerfield joked about it. And Jackie Robinson famously said, like him or not, he’d earned it. R.E.S.P.E.C.T. We are living in a period where respect is a neglected virtue — too often sacrificed in public discourse, online exchanges, and everyday interactions. aims to change that, even if only one interaction at a time. Bob is the founder of , which, since October 1991, has provided strategic advice and counsel to Fortune 500 companies, professional organizations, trade associations, educational institutions, and leading families and individuals...
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The Ken Blanchard Most People Have Never Seen
Monday Morning Radio
* trains more than 150,000 people annually in 30 countries. The firm’s founder, Ken Blanchard, is one of the all-time outstanding leadership and management experts. His books, including most notably The One Minute Manager, have sold more than 28 million copies. That’s what pretty much everyone knows. However, in her new biography, , veteran book editor and author Martha C. Lawrence reveals a side of Blanchard that few people outside of his immediate circle know — an exceptionally kind and generous man of deep conviction who had to overcome numerous hardships and setbacks to achieve his...
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Unlocking Wisdom: How the Right Books Can Transform Your Work and Life
Monday Morning Radio
In his new book, , author and publisher Todd Sattersten distills decades of reading, publishing, and advising authors into a carefully curated list of self-improvement titles. Unlike typical summaries or “listicles,” 100 Best Books for Work and Life dives deeper, offering practical guidance on why each selection matters and how readers can apply its lessons today. Todd’s recommendations include well-known volumes and far less-well-known titles. And you might be surprised at which books he decided to leave out. Divided into 25 chapters, each featuring three to five books, Todd...
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Veteran Journalist Thomas E. Weber on Weather Literacy as a Form of Strategic Business Intelligence
Monday Morning Radio
It’s raining, it’s pouring, what vital business intelligence are you ignoring? The next explosive area of business opportunity and risk may well be weather forecasting. The opportunity will accrue to those owners and entrepreneurs who understand that a new era of meteorology has dawned and view weather forecasting as an inextricable form of business intelligence. The risk is that myopic executives may cling to the mistaken notion that weather forecasts — “notoriously inaccurate” — are only about what to wear, how the morning commute might be impacted, and if they should...
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The Smarter Way to Grow Online Revenue — Turning More Visitors into Customers
Monday Morning Radio
Most business owners obsess over driving more traffic to their websites. But as Brian Schmitt, CEO of and , explains, the fastest and most efficient way to grow profits is by converting more of the website visitors that companies already attract into paying customers. Surefoot is a data-driven conversion rate optimization agency for e-commerce brands and a leading authority on controlled consumer experiments — also known as A/B testing. By testing version ‘A’ of a webpage against version ‘B,’ Surefoot pinpoints which design, headline, graphic, or call-to-action wins more...
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Why Saudi Arabia’s Crown Prince Mohammed bin Salman Matters to Your Business
Monday Morning Radio
Karen Elliott House was awarded the Pulitzer Prize for international reporting for her coverage of the Middle East. Arguably, she knows more about the region, and Saudi Arabia in particular, than any other active journalist or author. For her latest book, , Karen conducted more than half a dozen in-depth interviews with the 40-year-old Saudi Crown Prince, known universally as “MBS.” For global business owners and executives, the dramatic Saudi transformation over the past decade, spearheaded by MBS, presents both promise and peril: vast opportunities for investment and growth...
info_outlineDo you suffer from glossophobia?
No pill or injection will cure it.
But this week’s guest, Ruth Milligan, has a proven antidote for the nearly eight out of ten people who experience anxiety or fear of public speaking — also known as glossophobia.
Ruth is the founder and managing director of Articulation, a 15-year-old executive communication coaching consultancy.
She is also the co-author of the new book “The Motivated Speaker: Six Principles to Unlock Your Communication Potential.”
Ruth was the force behind one of the earliest TEDx events in the country, TEDxColumbus, where she spent a decade observing both masterful and woeful presenters. That experience laid the foundation for her consultancy, which aims to help anyone who needs to improve their message delivery, whether before a large audience in an auditorium or an intimate group of employees and customers.
In Ruth’s experience, what you say matters—but how you say it often matters more.
Ruth and her colleagues at Articulation leave it to others to coach clients on content. Her firm’s expertise lies in knowing how to deliver any message in a way that produces the desired results.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Ruth Milligan, Articulation
Posted: June 30, 2025
Monday Morning Run Time: 49:50
Episode: 14.4
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