Motivation Minute
Reinventing Jobs: A 4-Step Approach for Applying Automation to Work
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Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days (Jake Knapp, John Zeratsky, Braden Kowitz)
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- To get into the habit zone, your product needs to be used frequently and provide great utility
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The Proximity Principle: The Proven Strategy that Will Lead to the Career You Love (Ken Coleman)
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Gorilla Mindset: How to Dominate and Unleash the Animal Inside You (Mike Cernovich)
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The Simplicity Cycle: The Field Guide to Making Things Better Without Making Them Worse (Dan Ward)
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Raving Fans: A Revolutionary Approach to Customer Service (Ken Blanchard)
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Antifragile: Things That Gain from Disorder (Nassim Taleb)
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Extreme Ownership: How US Navy Seals Lead and Win (Jocko Willink and Leif Babin)
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The Greatest Salesman in the World (Og Mandino)
info_outlineRaving Fans: A Revolutionary Approach to Customer Service (Ken Blanchard)
- Satisfied customers aren’t enough. To thrive your business needs raving fans.
- Customers count on your consistency. After you disappoint them once it’s difficult to rebuild trust.
- Focus on improving just 1%. Tackle less of the problem, but be consistent with that “less”.
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