The Ultimate Guide to Streamlining QBRs with VCIO Toolbox
MSP Business School
Delve into the intricacies of Technology Business Reviews with host Brian Doyle on MSP Business School. Explore how these reviews have evolved and learn innovative strategies for engaging clients amid data overload. Brian outlines a quarterly approach to QBRs, focusing on core reviews, security, health, and a year-end summary. Discover how to create joint strategic plans, assess risks, and gather valuable feedback from stakeholders. This episode is essential for MSPs looking to refine their client engagement strategies and optimize their review processes. Show Website: Host Brian...
info_outline
Joel Cahill | Cracking the Code: Behavioral Science's Role in Cybersecurity Training
MSP Business School
Show Website: Guest Name: Joel Cahill LinkedIn page: Company: INFIMA Security Website: Host Brian Doyle: In this engaging episode of MSP Business School, hosted by Brian Doyle, listeners are introduced to Joel Cahill, co-founder of Infima, a cybersecurity company grounded in behavioral science. With Brian navigating through a scratchy voice due to Connecticut's pollen season, the discussion takes a dive into Joel's transition from a high-paced Wall Street career to steering a company aimed at refining security awareness training. This career leap was not just a change of industry...
info_outline
Jim Houghton | Unlocking the Secrets of Client Engagement as a Tech Leader
MSP Business School
Show Website: Guest Name: Jim Houghton LinkedIn page: Company: JCMR Technology Website: Host Brian Doyle: In this latest episode of MSP Business School hosted by Brian Doyle, listeners are introduced to Jim Houghton, the COO of JCMR. This engaging conversation dives into Jim's extensive 34-year journey within the IT sector. Listeners gain insights into his various roles, from engineering to consulting, and some of the critical lessons he has learned managing both startups and roles within Fortune 500 companies. Doyle and Houghton explore the evolution of technology within...
info_outline
Matt Yasbeck | The Hidden Goldmine: How Divesting Contracts Can Propel Your MSP
MSP Business School
Show Website: Guest Name: Matt Yesbeck LinkedIn page: Company: Yesteck Website: Host Brian Doyle: In this insightful episode of the MSP Business School podcast, host Brian Doyle welcomes Matt Yesbeck, a seasoned IT professional and entrepreneur who has carved a unique path in the managed service provider (MSP) industry. Yesbeck shares his journey from years spent in IT, through various corporate roles, to founding Yesteck IT Services and the innovative platform MSPX. This platform aims to streamline the process of buying and selling MSP contracts, unlocking new growth...
info_outline
Dustin Puryear | From Bottleneck to Breakthrough: Automation in Action for MSPs
MSP Business School
Show Website: Guest Name: Dustin Puryear LinkedIn page: Company: Giant Rocket Ship Website: Host Brian Doyle: In this episode of MSP Business School, host Brian Doyle is joined by Dustin Puryear of Giant Rocketship to delve into effective solutions for enhancing service delivery within MSP operations. Dustin shares his journey from managing an MSP to developing a vendor product that addresses the industry’s common pain points. The conversation focuses on how Giant Rocketship innovates ticket management and service coordination through automation, reducing backlog and improving...
info_outline
The Secret Sauce to Winning at Cybersecurity: Governance Over Tools
MSP Business School
Insightful coaching session with Brian Doyle from VCIO Toolbox, listeners are introduced to the concept of "Governance as a Service" and how it can significantly impact and enhance the Managed Service Provider ecosphere. Brian explains the importance of governance in the security and compliance sectors, particularly in building a cybersecurity culture that increases cyber insurance viability and meets regulatory requirements. With the rising attention to governance in updates from frameworks like NIST CSF and CIS, organizations need a structured approach to ensuring cybersecurity and...
info_outline
Why 40% of Cyber Insurance Claims Get Rejected and How to Avoid It**
MSP Business School
Show Website: https://mspbusinessschool.com/ Welcome to another engaging episode of MSP Business School, where your host Brian Doyle dives into the pressing issue of cyber insurance claims, which shockingly sees over 40% rejected, posing significant threats to businesses. In this fireside chat, Brian navigates through the core challenges MSPs face when dealing with cyber programs for their customers, urging them to build robust security and governance frameworks to minimize risks and ensure their claims are payable during security incidents. In this episode, the transcript illuminates how MSPs...
info_outline
Larry Meador, Cavelo | Navigating the Future of MSPs: Insights on Compliance and Risk Management
MSP Business School
Show Website: Guest Name: Larry Meador LinkedIn page: Company: Cavelo Website: Host Brian Doyle: In this episode of MSP Business School, host Brian Doyle engages in a vibrant conversation with Larry Meador from Cavelo. Brian touches on his past experiences and insights into the MSP space, setting a friendly and informative tone for the discussion. Meanwhile, Larry shares his rich career journey, shedding light on the lessons learned and transformations observed in the industry over the years. The episode explores Larry's transition through different roles and companies,...
info_outline
Frank Raimondi | From Vulnerability to Victory: Mastering Cybersecurity with the Right Tools
MSP Business School
Join Brian Doyle on the MSP Business School podcast as he has a fireside chat with Frank Raimondi from Nodeware. This episode provides an engaging exploration of the critical importance of cyber hygiene for businesses heading into the new year. It highlights the evolving responsibilities of MSPs in the cybersecurity landscape. As Frank delves into the intricacies of effective cybersecurity strategies, he also shares news about his new podcast venture, "Frankly Speaking," bringing fresh perspectives to existing and potential Nodeware users. In this insightful episode, listeners will gain...
info_outline
Andrew Hartman | From Overwhelm to Overachiever: How to Master Your Schedule Like a Boss
MSP Business School
Show Website: Episode Summary: In this insightful episode of MSP Business School, Brian Doyle engages with Andrew Hartman, the founder of Time Boss, to delve into the intricacies of effective time management. The conversation highlights common pitfalls in managing time and stress, particularly in high-demand environments like MSPs, where technical founders often struggle with overwhelming tasks. Andrew shares his personal journey through oppressive stress, which even affected his health, and how he developed strategies that became foundational to his company, Time Boss. Andrew discusses...
info_outlineJoin Brian Doyle and special guests Bobby Jacobs from Thread and Zach Kromkowski from Senteon, as they delve into the intricacies of the Connectwise Pitch It competition. In this captivating episode, you will get an insider's view of what it takes to succeed in a Shark Tank-like contest designed for startup vendors who support the MSP (Managed Service Provider) space. Bobby and Zach discuss the nuances of pitching, their experiences in the competition, and invaluable advice for aspiring entrepreneurs. Sean Lardo, the mastermind behind the Pitch It program, adds depth with his industry insights and overarching strategies.
In the Pitch It competition, 26 vendors undergo a rigorous selection and presentation process, culminating in a thrilling live pitch-off at IT Nation Connect. Bobby Jacobs, who led Thread to victory last year, emphasizes the necessity of articulating your product's value succinctly. Zach Krumkowski, whose company Senteon automates security policy enforcement, shares his strategic approach to reaching the finals. The conversation dives deep into how early-stage tech companies can scale through community engagement and partnership, all while maintaining a focus on solving real-world problems.
The discussion also illuminates the role of Connectwise and other industry giants in facilitating the growth of innovative startups. It’s not just about winning the prize money but leveraging the platform to make industry connections that can exponentially grow your business. This episode is a treasure trove of practical advice, motivational stories, and strategic insights beneficial for anyone in the MSP ecosystem or looking to break into the tech world.
Key Takeaways
- Importance of succinctly conveying your product's value to prospective clients and judges.
- How the Connectwise Pitch It competition can accelerate startup growth by providing exposure and fostering partnerships.
- Real-world experiences and strategies from past winners and finalists.
- The critical role of community engagement and customer feedback in refining your product.
- Practical advice for startups on how to navigate early-stage challenges and scale effectively. Sponsor vCIOToolbox: https://vciotoolbox.com
Show Website: https://mspbusinessschool.com/
Guest Name: Zach Kromkowski
LinkedIn page: https://www.linkedin.com/in/securityzachkromkowski/
Company: Senteon
Website: https://senteon.co/
Name: Bobby Jacobs
LinkedIn page: https://www.linkedin.com/in/bobbyjacobs/
Company: Thread
Website: https://www.getthread.com/
Name: Sean Lardo
LinkedIn page: https://www.linkedin.com/in/seanlardo/
Company: ConnectWise
Website: https://connectwise.com
Host Brian Doyle: https://www.linkedin.com/in/briandoylevciotoolbox/