Back in the Studio: MSP Updates, Big Changes & Lessons Learned
MSP Unplugged
Paco’s back in the studio after a packed stretch — welcome to the first episode of MSP Unplugged's return! Catch up on the latest: Quick tips & tricks: Affordable branded backups with Aaron's Auto Glass Fabs (just $66!), seamless data migration via SQLBackupAndFTP, and troubleshooting ControlOne VPN/DNS issues. Big updates at ProdigyTeks: Ditching bundled Microsoft costs (saving thousands!), shifting from flat IG tiers to flexible Service Desk, NOC, and SOC offerings — now with built-in legal protections if clients opt out of security. Real talk from the last 6 months managing a...
info_outline
New Year Catch-Up: Jeff Halash Returns After 4 Years!
MSP Unplugged
Join us live right before we ring the new year as we reconnect with Jeff Halash, former host of the Computer Repair Podcast and MSP Unplugged. After four years away, Jeff shares what he’s been up to, his thoughts on the MSP industry today, and insights from his journey. Don’t miss this nostalgic and informative conversation for tech enthusiasts and MSP pros alike! MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks:Powered by MSP Owners Group Email: paco@mspunplugged.com John Dubinsky formerly of the Maven Group Jeff Halash formerly of TechNut PC
info_outline
UniFi Ubiquiti: One Year Later – Lessons Learned & Pro Tips
MSP Unplugged
In this Christmas Eve Edition, We discuss our Network Upgrade Insights at ProdigyTeks! Join us as our very own John Dubinsky joins the podcast to discuss our journey from our previous network provider to UniFi network equipment. We’ll cover practical tips, smart tricks, and key lessons learned while adopting the new UniFi stack. Perfect for MSPs and IT pros looking to streamline their network game! --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from...
info_outline
Larry Meador and Cavelo: Elevating MSP Channel Success with Cybersecurity Innovation
MSP Unplugged
Discover how industry veteran Larry Meador, Cavelo’s new Channel Chief, is transforming the MSP channel. Cavelo empowers Managed Service Providers with a unified Attack Surface Management and Data Security Posture Management platform—offering automated data discovery, classification, vulnerability management, and compliance-ready solutions. Built for MSPs and MSSPs, Cavelo helps partners reduce cyber risk, streamline operations, and deliver scalable, data-first security services that boost profitability and client trust. Full Video Podcast Link: ...
info_outline
Justin Gilliam’s Journey Into the MSP World | Bacheler Technologies Story
MSP Unplugged
Justin Gilliam of Bacheler Technologies shares his journey into the MSP space. From early challenges to building a thriving business. Tune in to hear how he carved his path and what’s next for his MSP adventure. Full Video Podcast Link: --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged Paco Lebron from Email: Rick Smith from Email: Corey L Kirkendoll from Justin Gilliam from
info_outline
How XCtium Climbed to #9 on MSP 501: Russ Reeder’s Vision for the Future
MSP Unplugged
📍“XTIUM’s CEO Russ Reeder shares his vision for scaling the company both organically and through strategic mergers and acquisitions. Discover how AI is shaping their future and the journey that propelled them to rank #9 on the prestigious MSP 501 list. Recorded live at the MSP Summit in Orlando. 🔗 Learn more about the summit: MSP Summit 2025 Overview: https://themspsummit.com/ Full Video Podcast Link: --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged Paco Lebron from Email: Rick Smith...
info_outline
Xperteks Big Reveal: Marcial Velez Drops New Innovations at MSP Summit
MSP Unplugged
Marcial Velez from Xperteks shares inspiring stories and unveils innovative solution live from the MSP Summit. 📍 Recorded live at the MSP Summit in Orlando. 🔗 Learn more about the summit: MSP Summit 2025 Overview: https://themspsummit.com/ Full Video Podcast Link: --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged Paco Lebron from Email: Rick Smith from Email: Corey L Kirkendoll from Marcial Velez from
info_outline
Inside the MSP Summit: Kelly Danziger on Informa’s Vision for the Channel & MSP Summit
MSP Unplugged
In this exclusive interview, Kelly Danziger—General Manager and VP of Channel at Informa Tech—shares her journey into the tech space and the strategic direction Informa is taking to elevate the Channel Partners Expo and MSP Summit. 🎙️ Topics Covered: Kelly’s path to leadership in the channel space How Informa is shaping the future of MSPs through innovation and collaboration Highlights from the MSP Summit 2025, including AI, platform strategy, and cybersecurity The importance of open platforms and integration for MSP success Insights from top industry leaders and what’s next for...
info_outline
EP 281 Securing the Stack with Todyl
MSP Unplugged
In this live episode of MSP Unplugged, we catch up with Ken Patterson from Todyl, recorded on-site at PAX8 Beyond. Ken shares how Todyl is helping MSPs simplify and strengthen their security stack through an all-in-one platform approach—empowering providers to deliver enterprise-grade protection with ease and efficiency. Full Video Podcast Link: --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged Paco Lebron from Email: Rick Smith from Email: Corey L Kirkendoll from Ken...
info_outline
EP 284 Get Your Stuff Together with Better Tracker
MSP Unplugged
In this episode of MSP Unplugged, we sit down with Kevin Lancaster from Channel Program to explore a game-changing new tool designed to streamline operations for MSPs — Better Tracker. If you've ever felt overwhelmed by vendor chaos, missed follow-ups, or scattered data, this episode is your wake-up call. Kevin breaks down why traditional tracking systems aren’t cutting it anymore and how Better Tracker was built specifically with MSP pain points in mind. From simplifying your vendor stack to reclaiming your time, this conversation delivers actionable insight on taking back control. If...
info_outlineIn this episode of MSP Unplugged, we sit down with Nahjee Maybin, CEO of Kenyatta Computer Services, a Denver-based MSP. Nahjee shares how he’s building on the legacy his father began—transforming Kenyatta Computers from a family vision into a thriving IT services company. It’s a powerful story of growth, purpose, and honoring the past while embracing the future of managed services.
Full Video Podcast Link: https://youtu.be/CIJGEDqReaI
---------------------------------------------------
Connect with us!
---------------------------------------------------
MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Nahjee Maybin from Kenyatta Computer Services