Unlocking Hotel & Casino Marketing Strategies with Mohegan Sun’s Jesse Sturges
No Vacancy Live and No Vacancy News
Release Date: 10/05/2024
Global Pipeline Insights with Lodging Econometrics' Bruce Ford
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In this bonus episode I chat with , SVP at , about the latest global pipeline numbers. We’re exploring hotel development trends across various regions, including Europe, the Middle East, India, China, and here in the USA. From Romania's emerging market to Israel's active pipeline and the evolving landscape of hotel conversions in Europe and new builds in the Middle East, Bruce provides a comprehensive overview of the current state and future prospects of the global hotel industry. Key Points: • Romania's Growth 🌍: Discussing the significant pipeline growth in Romania, including both...
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910: Hospitality Update with Chris Green
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Chris Green is back to talk about what he's been up to in retirement, how he's been staying connected to the industry, what he feels 2025 will bring, and more! This is an episode you have to see.
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My Place Hotels' Says Secret Sauce is...
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I chatted with , EVP of Franchise Operations at during ! We reveal the secrets behind My Place’s empowering work culture, employee retention strategies, and how the brand fosters lasting relationships within their growing team. Thanks to -- unmatched purchasing, unlimited performance. Explore more at Main Takeaways: Retaining Top Talent in Hospitality: Discover how My Place encourages employees to take ownership and stay committed long-term. The Importance of “Why”: Sarah explains how showing employees the purpose behind their roles leads to stronger emotional engagement. ...
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FNA 157: Anna Is Seeing Blue
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Anna Blue is President of the American Hotel & Lodging Foundation where she's a change agent of good. However, she's appraently prone to poor decision making once she realizes what she's done by joining Glenn, Craig and Producer Dave for this week's Friday Night Audit.
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909: Best Western Soft Brand Report
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Big show today as we have Brad LeBlanc, Chief Development Officer and Amy Hulbert, VP, Boutique and Upscale Brands of BWH Hotels. We're talking soft brand development and more!
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How Choice Hotels is Growing Extended Stay Business
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In this episode, , VP of Extended Stay at Hotels, shares exciting insights on the rapid growth of the extended stay segment. From reaching the milestone of 500 extended stay hotels to discussing the brand’s innovative strategies, Matt highlights the future of this booming hospitality sector. 🔑 Key Highlights: 500th Extended Stay Opening: How Choice Hotels has scaled from 100 to 500 extended stay properties since 2018. Growth Driven by Woodspring Suites: Insights into the acquisition of Woodspring and its role in driving rapid expansion. Four Extended Stay...
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908: End of Year Expectations and 2025 Outlook with Ashford's Bennett
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Monty Bennett, Founder and CEO of Ashford Inc, joins us to talk about what his expectations are for the last 6 weeks of 2024 as holiday season approaches. 2025 is fast approaching and with a lot of uncertainty behind us following the election, what is the outlook for current operating hotels as well as the transaction markets?
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Transforming Hospitality: How Macrotech’s AI Solutions Are Revolutionizing Hotels 🚀🏨
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Today I am chatting with from , he’s a seasoned hotelier who’s managed multiple properties. We’re focused on how is pushing innovation in the hotel industry with advanced AI-driven solutions, from keyless entry systems to efficient front desk operations. • AI-Driven Innovation: Learn how Macrotech’s AI solutions are enhancing the guest experience and operational efficiency. • Sustainable Smart Locks: Discover the keyless lock system with QR code functionality, saving $700+ monthly on key replacements and reducing plastic waste. • Live Monitoring for Hoteliers: Macrotech’s...
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How Curator Hotels is Empowering Independent Hotels to Compete
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We’re on the tradeshow floor of The Hospitality Show where I interview Jennifer Barnwell, President of Curator Hotels. Discover how Curator is revolutionizing the independent hotel space by empowering boutique and independent hotels to compete with larger brands and OTAs. Jennifer shares insights on Curator’s journey, industry challenges, and the exciting future of independent hotels. Thanks to -- unmatched purchasing, unlimited performance. Explore more at In this episode: The Power of Curator: How Curator unites boutique hotels to create leverage, reduce costs, and improve visibility....
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907: Bringing Groundbreaking Ideas to Life
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Michael Koch, Co-Founder and CEO of The Michael Koch Group, joins to talk about how his company is changing the real estate landscape through cutting-edge physical and digital experiences. They've created spaces such as Apple Stores and Ritz-Carltons.
info_outlineJoin Glenn as he visits the legendary Mohegan Sun, a property he's been visiting since it opened in 1996. Jesse Sturges, Director of Strategic Marketing at Mohegan Sun shares evolving marketing and operations strategies at one of the most iconic casino resorts in the country.
Main Takeaways:
• The evolution of Mohegan Sun since 1996 and how it continues to adapt.
• How Mohegan Sun leverages its unique attributes, from the Connecticut Sun WNBA team to live events and expos. Yes, I saw Phish there twice this past summer.
• Strategies for connecting with customers through loyalty programs and AI.
• The role of AI in personalizing guest experiences.
• Creating unique guest experiences through outdoor spaces like the Sun Patio and Game On, Comix and more.
• How Mohegan Sun uses smart tools to free up staff, allowing for better customer interactions. Tune in for an inside look at the innovative strategies driving success at Mohegan Sun and beyond!