Unlocking Hotel & Casino Marketing Strategies with Mohegan Sun’s Jesse Sturges
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Release Date: 10/05/2024
Extended Stay is the Future! Learn How This Investor is Building 30
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Ian McClure CEO, Gulf Development in Dallas, Texas oversees and directs a group of affiliated real estate development and management companies with assets in fourteen states employing approximately 450 associates. He’s now betting big on extended stay, sharing his journey from retail and multifamily development into hospitality. He shares the story of developing a 30-property portfolio with Wyndham's new Echo Suites brand. In fact, he recently opened the first one! Get an inside look into why Ian believes extended stay hotels are the future of hospitality, his strategic partnership with...
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FNA 155: David Millili Hits Rock Bottom: Trading Success for FNA Shenanigans!
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David Millili seemingly does it all as CEO of LodgIQ, GAIN Chairman of the Board and Host of the Modern Hotelier Podcast. Sadly, it all comes to end tonight as he stoops to the lowest level possible by joining Glenn, Craig and Dave for some cocktails and laughs on Friday Night Audit.
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904: Leveling Up Guest Experience
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How are client experiences curated across different industries? How can the brand experience and market positioning be effectively reflected? What are the key ingredients for a successful client experience? Jochen De Peuter, from EHL Advisory services, is here to answer these questions and more for a jam packed show.
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LivAway Suites Set to Shake Up Extended Stay Hotel Market
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Last week at The Lodging Conference, Kevin F. Dailey, COO of LivAway Suites, and I discussed the rapid growth of this new extended stay brand 🏨 aginst the context of LivAway Suites, developed by West77 Partners. They're planning nationwide expansion. Plus, the sold-out success of their first hotel in Salt Lake City to the strategic expansion across the U.S., this conversation offers invaluable insights for investors, developers, and hospitality pros alike! Key discussion points: The incredible growth of Live Away Suites with 12 hotels open or under construction 🏗️ The success of...
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Creating a People-First Culture in Hospitality with ARK Pres Lombardo
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is President at , where she’s passionate about creating a thriving, people-first culture in hospitality. Lisa shares how focusing on team happiness and growth not only improves relationships but also enhances business performance. 💡 People-First Leadership: How ARK focuses on people for better relationships, reputation, and returns 🔥 Culture in Practice: Why it’s important to define, program, and measure company culture 📊 Growth in 2024: Expanding the team, portfolio, and leadership at ARK Hospitality 🏨 Career Development: Exposing employees to new roles and career paths...
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Hotel Development Outlook: Navigating Interest Rates, Construction Costs & Investment
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At , of and I discussed the latest trends in hotel development and how it’s affected by interest rates, market shifts, and hospitality industry development strategies. Whether you're a seasoned investor or just curious about the future of hotel construction, this conversation offers key insights on what’s coming next. Key discussion points: Current interest rates 📊 and their effect on hotel development 🏗️ Why 50 basis points isn’t enough for a market shift ⚖️ but why there’s hope on the horizon 🌅 What ' data says about new hotel construction in 2024 and beyond 📅...
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903: Creating a Foundation For Increadible Guest Experience
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One thing every hotel wants to do is create a positive, memorable experience for their guests. Every hotel has its unique challenges to accomplish this goal. Ashley Ewing Parrott, Principal at AEP Hospitality Consulting & The Saturday Crowd, has helped hotels accomplish just that and she is here to share some of her tips.
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Profiting During Shifting Hospitality Markets with Icon Buggsi Patel
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During The Lodging Conference, I finally spoke with legendary hotelier Bakulesh "BUGGSI" Patel to discuss how shifting markets are creating new hospitality industry opportunities. Buggsi shares his investment strategies and offers advice on finding under-the-radar hotel deals that can generate significant returns. 🔥 Buggsi Patel’s investment strategy: How he's capitalizing on institutional assets and market shifts 💡 CapEx insights: Why some hotels are primed for renovation and profit 📈 8-9 cap returns: The financial sweet spot for maximizing profitability 🌍 Targeting...
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Boosting Hotel Profitability & Guest Experience with Tech
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Continued coverage from The Lodging Conference 2024 where I chatted Joseph Bojanowski, President of PM Hotel Group. We discuss key strategies hoteliers are usong to combat rising costs and labor shortages by leveraging technology to enhance guest experiences and improve the bottom line. Learn how the PM team are navigating industry challenges with innovative approaches to drive profitability. *Hotel margins are under pressure due to rising labor costs and declining RevPAR. *Strategies to enhance profitability through guest experience and technology. *How PM Hotel Group is using...
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Stonebridge CEO Smith on His Vision for Growth & Industry Insights - Lodging Conference 2024
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More from The Lodging Conference 2024. Rob Smith, the newly appointed CEO of Stonebridge Companies, shares his thoughts on state of the hotel business, his vision for Stonebridge, how he plans to lead the company, and the challenges and opportunities facing the hospitality industry today. Key Points: • Rob Smith discusses his first 90 days as CEO of Stonebridge Companies. • Insights on focusing on the people, process, and ownership expectations. • Key strategies for improving top-line performance and managing rising expenses. • The impact of mergers on expanding geographic reach and...
info_outlineJoin Glenn as he visits the legendary Mohegan Sun, a property he's been visiting since it opened in 1996. Jesse Sturges, Director of Strategic Marketing at Mohegan Sun shares evolving marketing and operations strategies at one of the most iconic casino resorts in the country.
Main Takeaways:
• The evolution of Mohegan Sun since 1996 and how it continues to adapt.
• How Mohegan Sun leverages its unique attributes, from the Connecticut Sun WNBA team to live events and expos. Yes, I saw Phish there twice this past summer.
• Strategies for connecting with customers through loyalty programs and AI.
• The role of AI in personalizing guest experiences.
• Creating unique guest experiences through outdoor spaces like the Sun Patio and Game On, Comix and more.
• How Mohegan Sun uses smart tools to free up staff, allowing for better customer interactions. Tune in for an inside look at the innovative strategies driving success at Mohegan Sun and beyond!