Navigating the Year of Hospitality Whiplash
No Vacancy Live and No Vacancy News
Release Date: 03/24/2025
FNA 174: Don't Do It Dorraine
No Vacancy Live and No Vacancy News
Dorraine Lallani is one of the most influential people in the hotel business you may not have heard of before. And even with decades of experience as a premier professional, somehow she still chose to join Glenn, Craig and the gang for some purported comedy. Join us for our world famous happy hour show!
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NVL 946: Pacifica Hotels Keeps Indy Spirit Alive
No Vacancy Live and No Vacancy News
Go inside the strategy and soul of one of the West Coast’s most distinctive hotel companies on with , , and , Invest West Financial. From bold design to smart growth, they reveal how they’re building a culture-driven, guest-focused brand that stands out in a crowded market.
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Inside the Legendary Royal Sonesta New Orleans | Hospitality Stories from Bourbon Street
No Vacancy Live and No Vacancy News
Step inside the heart of Bourbon Street with Royal Sonesta New Orleans GM David Bilbe on #NoVacancyNews. From historic #neworleans charm to future renovations, this tour gives you a front-row seat to one of the most irreplaceable hotel assets in America. 🔹 Highlights: Growing up with Royal Sonesta — why this hotel holds personal meaning for GM David Bilby Fulfilling a dream: David’s journey to leading this iconic property What makes Royal Sonesta’s energy and vibe so different from other hotels Celebrating New Orleans traditions with Easter parades and local favorites The...
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FNA 173: Travel Hacks or Hack Podcasters?
No Vacancy Live and No Vacancy News
Russell Edmond—better known as Russell of Hotels— joins Friday Night Audit to swap podcasting stories and content tragedies. We’ve got Craig, Producer Dave, Dr. Producer Suzanne with some travel hacks and more on our quest for hospitality’s biggest pet peeve.
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946: What's Happening in Hospitality
No Vacancy Live and No Vacancy News
Glenn and Anthony chat about hotel news and everything else on their minds
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Why This Hotel Brand is Flipping the Franchise Script
No Vacancy Live and No Vacancy News
Last week while #NoVacancyNews was at AAHOA’s #aahoacon25 I spoke with Chris Guimbellot, President & CEO of HI Hotels (Hospitality International). 👉 Highlights you won’t want to miss: • 💼 How HI Hotels’ Advisory Council is steering real change across the brand (01:00) • 🏆 The launch of the “Best of the Best” program—and why it flips the script on traditional franchise incentives (02:15) • 📈 What hotel owners actually gain from meeting quality benchmarks (03:05) • 🍽️ Where a local CEO sends you for dinner in New Orleans—pro tips included...
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AHLA's Kevin Carey Talks Power, Progress & the Future of Hospitality at AHLA ForWard Conference
No Vacancy Live and No Vacancy News
We’ve got , COO of the (AHLA) and the newly appointed President & CEO of the on . Together, they explore how the and its are working in tandem to support and elevate the hospitality workforce—and how the is becoming one of the industry’s most important events for leadership, growth, and community. 🎯 Key Takeaways: Kevin Carey steps into a dual leadership role—why it matters for the future of AHLA and the Foundation How the AHLA and its Foundation are aligning missions to build a stronger, more unified industry The Forward Conference: A celebration of women in...
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Living in a Hotel and Earning Loyalty Points?
No Vacancy Live and No Vacancy News
Why stay at a hotel when you can live in one with loyalty perks? Last week during ’s , I spoke with of to explore a bold new concept: Project Scarlet, where branded residences meet boutique hospitality. 💥 Bhavin breaks down the details behind this game-changing model for , how loyalty programs like ’s are being used in apartment living, and why blending hospitality with everyday life may be the future of real estate. 💡 What you'll hear in this episode: Project Scarlet explained—branded residences that earn you Marriott Bonvoy points Full hotel-style amenities in an apartment:...
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Inside Sonesta’s Bold Bet on Extended Stay
No Vacancy Live and No Vacancy News
is at ’s with Brian Quinn, Chief Development Officer of , to discuss the brand-new Sonesta Simply Suites prototype to new game-changing AI development tools. 🎯 Key Moments: [00:20] Sonesta’s momentum during uncertain market conditions [00:48] New Sonesta Simply Suites prototype revealed (3-story & 4-story models) [01:40] Why extended stay is still the most attractive segment [02:38] The 3 segments to watch: luxury, extended stay, and economy [03:30] How Sonesta is using AI & its partnership with Paraffin to help developers [04:45] Visualizing your hotel before it’s built:...
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Red Roof’s Game-Changing Strategy: Exclusive with President Zack Gharib at AAHOA
No Vacancy Live and No Vacancy News
Catch this exclusive AAHOA floor interview with Red Roof President Zack Gharib where we discuss his first year in this role and where Red Roof is headed next! 🔍 What You’ll Learn: [00:40] Zack reflects on his first year as President: What went right, what changed, and how 2024 reshaped Red Roof [02:25] The PMS overhaul to HotelKey and why it’s a foundational move for future tech integration [03:05] Big reveal: Red Roof’s new AI-powered revenue management partnership with HotelIQ [05:45] How automation and analytics are helping owners stop leaving money on the table ...
info_outline📚 While at the Hunter Hotel Investment Conference I chatted with Todd Felsen Felson, President & CEO at OTH Hotels Resorts, an expert hotelier and management company leader, about the wild ride the hotel industry is on in 2025. From fluctuating group demand to unpredictable business travel, this conversation dives deep into strategies for staying ahead.
🔥 Key Takeaways:
📉 Volatility in the Market: Why 2025 feels like the "year of whiplash" and how to stay agile.
🎯 Strategic Revenue Management: The importance of real-time data and making split-second decisions.
💡 Tech That Enhances Guest Experience: Leveraging technology to improve efficiency while maintaining a people-first culture.
🏨 Evolving Guest Preferences: How younger travelers prefer contactless, seamless interactions.
🕰️ Productivity and Scheduling: Using tech to optimize labor costs and enhance guest satisfaction.
🤖 Tech Meets Hospitality: Todd highlights the delicate balance between using technology to reduce operational friction and ensuring the guest still feels a human connection. Learn how automation can free up staff to focus on meaningful interactions and make your operations more profitable.
👉 Don’t miss this insightful conversation packed with actionable strategies to navigate uncertainty and keep your business thriving.
🎥 Watch Now and Stay Ahead in Hospitality!
💡 Shoutout to Our Sponsor: Special thanks to Otelier — the software behind every great host. Check them out at Otelier.io to learn more about how they’re transforming hospitality.