Hospitality Design Legend Adam Tihany on Innovation, Struggles & Success
No Vacancy Live and No Vacancy News
Release Date: 07/04/2025
958: What Hotel Investors Are Getting Wrong â And How to Build Smarter in 2025
No Vacancy Live and No Vacancy News
With new labor mandates, interest rate pressure, and legal complexity at an all-time high, hotel development is no longer a game of instinct â itâs about precision. In this episode of #NoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Guy Maisnik, Vice Chair of the Global Hospitality Group at Jeffer Mangels Butler & Mitchell, about what todayâs hotel owners need to understand to stay profitable in a shifting marketplace. đ Key insights include: Why operators must stress-test financials with wage hikes reaching $30/hour by 2028 How asset managers and ownership...
info_outline
Inside Avid & Garner: Why IHGâs Newest Midscale Brands Are Gaining Major Momentum
No Vacancy Live and No Vacancy News
Midscale doesnât mean middle of the road â and is proving that with two rising stars: and Garner. In this special tour, Glenn Haussman visits Hotels & Resorts' Design Center in Atlanta with , VP of Brands for avid, Garner, and . They walk through real model rooms, explore growth strategies and , and reveal why these brands are resonating with both travelers and owners. đĄ Key takeaways: Avidâs âbasics done exceptionally wellâ approachâand how itâs outperforming the market with RevPAR growth double the industry average Garnerâs flexible conversion model that lets...
info_outline
957: Why Service in Hotels Still Wins
No Vacancy Live and No Vacancy News
Itâs not about thread countâitâs about people. On #NoVacancyNews, Glenn Haussman and Anthony Melchiorri chat with hospitality consultant and author Kate Buhler, whose career has taken her from the worldâs most iconic hotels to coaching todayâs front-line staff and executives. đ Topics that matter: Why todayâs luxury service challenge is more about managers than guests The real impact of tech and AIâand why guests still crave a human touch Why and how elegant upselling can feel like #hospitality, not a hustle The problem with staffing algorithms and how theyâre killing...
info_outline
Financial Wins Behind the Bar: Hospitality Masterclass with Fintech
No Vacancy Live and No Vacancy News
What happens when you merge the top two players in hotel tablet tech? According to , CEO of , itâs a hospitality tech revolution. In this , Glenn Haussman catches up with Kevin to discuss a game-changing shift for four-star hotels and beyond. Hereâs what youâll discover: ⢠Why HCNâs acquisition of Crave marks a major turning point in the in-room technology landscape ⢠How guestroom tablets are finally becoming cost-effectiveâeven profitableâfor four-star hotels ⢠The innovative model turning tablets into revenue generators via advertising, ticketing, and stakeholder...
info_outline
956: The Bright Blueprint: Reimagining Hotels with Tech-Infused Soul
No Vacancy Live and No Vacancy News
Forget everything you thought you knew about hotel tech. On #NoVacancyNews, Glenn and Anthony chat with Bright Hotel Group CEO Deniz Dorbek Kocak about how her team is rewriting the rules of hospitality through integrated technology, curated design, and authentic guest connection. đĄ What youâll hear about: The Bright Groupâs evolution from tech firm to hotel operatorâand why that shift matters How self-check-in kiosks and lean teams improve margins without compromising guest service Why tech should feel invisible yet powerful â especially for Gen Z and Millennial travelers...
info_outline
How HCN Is Revolutionizing Hotel In-Room Tech and Personalization
No Vacancy Live and No Vacancy News
What happens when you merge the top two players in hotel tablet tech? According to , CEO of , itâs a hospitality tech revolution. In this , Glenn Haussman catches up with Kevin to discuss a game-changing shift for four-star hotels and beyond. Hereâs what youâll discover: ⢠Why HCNâs acquisition of Crave marks a major turning point in the in-room technology landscape ⢠How guestroom tablets are finally becoming cost-effectiveâeven profitableâfor four-star hotels ⢠The innovative model turning tablets into revenue generators via advertising, ticketing, and stakeholder...
info_outline
FNA 181: From Ricci to Poorer
No Vacancy Live and No Vacancy News
Peter Ricci is Hospitality & Tourism Management Director @ Florida Atlantic University. We assume that since the humidity is clouding his judgement, he's joing Glenn, Craig and Producers Dave and Suzanne for some laughs and cocktails to kick off the weekend.
info_outline
955: Authentic Hotel Leadership: Jimmy Taylor of IHG on Talent, Trust, and the Six Aâs to Success
No Vacancy Live and No Vacancy News
In this episode of , Glenn Haussman and talk with , VP Operations at , about what really drives long-term success in hospitality leadership. ⢠Why being truly beats trying to fit a corporate script â and how that builds loyalty ⢠How hiring âthoroughbredsâ but managing them like donkeys damages culture and retention ⢠The six Aâs that shape Jimmyâs leadership style: accessible, accountable, approachable, attitude, authentic, adaptable ⢠Why empathy and fairness matter more than micromanagement â especially in todayâs labor market ⢠Insights on balancing owner...
info_outline
Could a 4-Day Workweek Transform Hospitality? Rosen Hotels Thinks So
No Vacancy Live and No Vacancy News
Recorded during , had the privilege of chatting with Shubach from to explore how , people-first thinking, and bold ideas could reshape the hospitality industry. ⨠Key highlights from our conversation: ⢠Why Rosen is exploring a 4-day workweek with 5-day workweek pay as a real benefit of AI-driven productivity ⢠How sharing automation gains with employeesârather than only ownersâcan build unmatched loyalty ⢠Tackling class divides in hospitality by returning more time (instead of promising remote work that frontline staff canât access) ⢠Using technology to remove workplace...
info_outline
954: Inside Fairmont Hotelâs âMake Special Happenâ: Storytelling, Strategy & Staying Human
No Vacancy Live and No Vacancy News
⨠In this episode of , Glenn Haussman and speak with , VP of Brand and Marketing at , about how a heritage brand keeps its edge by making every stay truly special. đ Highlights you wonât want to miss: ⢠Why Fairmontâs new campaign isnât just âitâs a cultural movement within the company ⢠The powerful role of storytelling and real-life legends like in connecting with guests ⢠How Fairmont balances modern digital tools with timeless human touch ⢠The secret behind creating unforgettable moments for travelers worldwideâfrom grand gestures to the smallest thoughtful...
info_outlineHappy Holiday! Enjoy this best of episode from February.
đ What does it take to revolutionize restaurant and hotel design? Find out as we sit down with the legendary Adam Tihany, the creative force behind some of the most iconic hospitality spaces in the world!
From working with Thomas Keller and designing world-class restaurants to shaping the future of luxury cruise ships, Tihany shares an unfiltered look at his journey, creative process, and the struggles behind the success.
đš Highlights from this can't-miss episode:
âď¸ How a chance encounter at Studio
54 led to his first big break in restaurant design
âď¸ The struggles of starting outânearly going broke before making it big
âď¸ The wild story behind Mandalay Bayâs famous flying wine angels đˇđ
âď¸ Why todayâs design world lacks originality and how true creatives stand out
âď¸ The unexpected challenges of redesigning the legendary Per Se restaurant
âď¸ What inspires his designsâfrom movies to global culture
âď¸ How heâs now giving back by shaping the next generation of hospitality designers
đĽ If you love restaurants, hotels, or just great stories about innovation, you wonât want to miss this one!
đ§ Listen now and donât forget to subscribe for more insider conversations on hospitality, design, and business!