Composable, Headless, AI-Driven: What’s Next for CPQ at ServiceNow
Release Date: 08/03/2025
CPQ Podcast Summer Break 2025 Update
CPQ Podcast
The CPQ Podcast is taking a short late summer break — but we’ll be back with new episodes on September 21! In this quick update, Frank Sohn shares what’s happening at Novus CPQ in the meantime: ✅ 18+ CPQ Briefings now available – more coming soon ✅ CPQ Sales Report updates for XaitCPQ, camos software, and Bit2win ✅ CPQ Selection help for customers evaluating vendors ✅ CPQ Circle Subscription with 12 monthly newsletters + 20 hours of consulting ✅ New webinars available on the CPQ Channel 🔗 Learn more: CPQ Circle Subscription: CPQ Channel on YouTube: All Novus CPQ...
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Composable, Headless, AI-Driven: What’s Next for CPQ at ServiceNow
CPQ Podcast
In this episode of the CPQ Podcast, we dive deep into one of the most talked-about moves in the CPQ space—ServiceNow’s acquisition of Logik.ai for a reported $500 million. I’m joined by Anandan “AJ” Jayaraman, VP of the Lead to Cash portfolio at ServiceNow, and Christopher Shutts, Co-Founder and CEO of Logik.ai, for an exclusive, behind-the-scenes conversation. Together, we explore what this acquisition means for the future of CPQ (Configure, Price, Quote), CRM, and Revenue Operations. Discover why Logik.ai’s composable, headless architecture,...
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Transforming CPQ with Constraint Logic & Revenue Cloud Advanced – Don Khamapirad, CEO of Veloce
CPQ Podcast
In this episode of the CPQ Podcast, we welcome Don Khamapirad, CEO of Veloce Apps, to explore how modern CPQ solutions are evolving for complex industries like manufacturing, life sciences, business services, and fintech. Don shares his journey from Oracle and Apttus/Conga to leading multiple startups through growth stages—and now driving Veloce’s transformation from a software provider to a full-service Salesforce Revenue Cloud implementation partner. You’ll hear insights on: Why constraint-based configuration is key to solving large-scale quoting challenges ...
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Salesforce RCA & CPQ Trends with Spaulding Ridge
CPQ Podcast
In this episode, we sit down with Derik Quinn, Managing Director at Spaulding Ridge, to explore the fast-evolving landscape of CPQ, Revenue Management, and Salesforce Revenue Cloud Advanced (RCA). Derik shares insights from his two-decade journey across BigMachines, Apttus, Argano, and now Spaulding Ridge, where he leads large-scale quote-to-cash transformations in manufacturing, high-tech, and medtech. We discuss the shift toward constraint-based configuration, the excitement around Dynamic Revenue Orchestration (DRO), and why Salesforce RCA is gaining traction across industries. Derik...
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🎙 From Blueprint to Breakthrough – Bill Barlas on CPQ, HubSpot & Xait CPQ
CPQ Podcast
In this episode, we sit down with Bill Barlas, Co-Founder and Solution Architect at Quick2Bid, a fast-growing system integrator specializing in CPQ solutions for mid-market manufacturers and enterprise service providers. With over 10 years of CPQ experience, Bill shares his unique journey—from working on his first CPQ project at a plumbing company using Blueprint CPQ (now Xait CPQ) to building a consulting firm that tailors every solution from the ground up. We dive into: How Quick2Bid balances Xait CPQ, HubSpot CRM, and PandaDoc to...
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CPQ for the AI-Native Era – Chargebee’s Take with Nikhil Muralitharan
CPQ Podcast
In this episode of the CPQ Podcast, we’re joined by Nikhil Muralitharan, Senior Director of Product Marketing at Chargebee, to explore how modern CPQ solutions are evolving for software and digital service businesses. Nikhil shares his unique journey from software engineering to product marketing leadership—and how his career path mirrors his personal theme of "connecting the dots." We dive deep into Chargebee’s API-first, modular CPQ platform, built to support hybrid sales motions like PLG and sales-assisted selling—without maintaining separate catalogs or tech...
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🎙️ CPQ Podcast: Tina Kung – 4 Generations of CPQ + Billing, Nue.io, and the Future of RevTech
CPQ Podcast
In this episode, we’re joined by Tina Kung, Co-Founder and CTO of , a rising CPQ & Billing platform redefining the quote-to-cash experience for modern SaaS businesses. With a career spanning Ariba, Oracle, Zuora, Salesforce, CA Technologies, and more, Tina brings over two decades of experience building and evolving four generations of CPQ and Billing systems. 🔍 We discuss: Her journey from on-premise software to modern SaaS Key insights from working at Salesforce and Zuora, where cracks in the CPQ–Billing integration became clear to her ...
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How Twyn.ai Is Redefining Telco CPQ with AI and No-Code Simplicity – A Conversation with Frits Haas
CPQ Podcast
In this CPQ Podcast episode, Frank Sohn speaks with Frits Haas, consultant at Twyn.ai—a no-code, AI-powered platform purpose-built for the telecom industry. Based in South Africa and backed by Jurumani with 450+ employees, Twyn.ai delivers a unified OSS/BSS solution that includes CRM, CPQ, order management, help desk, and more. Frits shares how Twyn.ai empowers Tier 1 to Tier 3 telcos and ISPs across Africa, Europe, and beyond—offering end-to-end quoting, product configuration, and proposal workflows powered by NLP and intelligent automation. He explains how the platform’s rule-based...
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Why Your Feedback Matters – A CPQ Podcast Community Update
CPQ Podcast
In this episode, Frank talks about CPQ Podcast listener feedback. We’ve heard from many of you that the podcast brings value in different ways—whether it’s preparing for job interviews, learning about new CPQ solutions, or gaining insights from inspiring leaders and fresh ways of thinking. To help more like-minded listeners discover the CPQ Podcast, we kindly ask you to leave an online review—especially on platforms like Apple Podcasts, Spotify, or Google Podcasts. Reviews make a big difference in helping others find the show. We also share a quick update and acknowledgment about the...
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🎙️ CPQ Podcast | Upcoming Webinars for CPQ Buyers & Professionals
CPQ Podcast
In this special episode, host Frank Sohn shares exciting details about three upcoming webinars designed to help CPQ buyers, implementers, and decision-makers navigate the CPQ landscape more confidently. 🔹 June 24 (Date TBC) – Launch of the CPQ Briefing Subscription Get early access to exclusive insights on 15+ CPQ vendors, with 40+ briefings expected by year-end. Learn how this new resource can support your vendor research process. 🔹 July 9 (Date TBC) – CPQ Webinar auf Deutsch A German-language session covering the CPQ Sales Report and the CPQ Briefing Subscription—ideal for...
info_outlineIn this episode of the CPQ Podcast, we dive deep into one of the most talked-about moves in the CPQ space—ServiceNow’s acquisition of Logik.ai for a reported $500 million.
I’m joined by Anandan “AJ” Jayaraman, VP of the Lead to Cash portfolio at ServiceNow, and Christopher Shutts, Co-Founder and CEO of Logik.ai, for an exclusive, behind-the-scenes conversation. Together, we explore what this acquisition means for the future of CPQ (Configure, Price, Quote), CRM, and Revenue Operations.
Discover why Logik.ai’s composable, headless architecture, world-class configuration engine, and Amazon-like user experience caught ServiceNow’s attention. Learn how the combined power of AI-driven quoting, Salesforce and Shopify integrations, and a unified ServiceNow platform is setting a new standard for modern CPQ.
Chris shares how the acquisition talks began around Christmas 2024 and what it was like working with ServiceNow’s leadership—including inspiration from CEO Bill McDermott’s Winner’s Dream. AJ reflects on his global journey across India, Israel, and the U.S., and explains how CPQ is at the heart of modern enterprise selling.
Whether you’re in sales ops, revenue management, CRM architecture, or enterprise technology, this episode delivers key insights on:
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Why CPQ is core to digital selling
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How AI is transforming CPQ for sales reps and admins alike
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What this means for Salesforce, Shopify, and standalone customers
Subscribe now and stay ahead of the curve in the ever-evolving CPQ and Revenue Tech landscape.
🔗 Learn more about ServiceNow and Logik at https://www.logik.io/
📬 Contact Chris on LinkedIn https://www.linkedin.com/in/christopher-shutts-0622237/ or email [email protected]
📬 Contact AJ email [email protected]