Episode 43 - Intergenerational Trauma
NRCAC Team Talk
EPISODE SUMMARY: Research consistently supports the value of taking a trauma-informed approach to reduce re-traumatization, improve outcomes, and foster trust and collaboration between professionals, children, and families. In this episode, Kristina Coleman, LMSW, MPA, joins co-hosts Tony DeVincenzo and Ilana Lezama-Beausejour to discuss the intergenerational trauma approach and working with families of color. Throughout their conversation, Kristina shares insights into some of the life experiences of past generations and their impact on the present day. The discussion explores ways...
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Episode 42 – The MDT Response to Human Trafficking and CSEC
NRCAC Team Talk
EPISODE SUMMARY: With the increasing awareness and understanding of the complex problem of human trafficking and Commercial Sexual Exploitation of Children (CSEC), CACs and MDT partners have expanded their capacity to the needs of sexually exploited children and youth, including those at risk for exploitation. In this episode, Melissa Kaiser, a licensed social worker specializing in anti-human trafficking work, joins host Tony DeVincenzo to discuss the MDT response to human trafficking cases. Throughout their conversation, Melissa discusses the value of the CAC model and MDT response, the...
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Episode 41 - Preparing for the Unexpected: The Importance of Succession Planning
NRCAC Team Talk
EPISODE SUMMARY: “Better to be ready than get ready.” We delve deeper into the important topic of succession planning. In this episode, Tony speaks with Christopher St. Cyr who serves as the Executive Director at the Caledonia Children’s Advocacy Center. Chris discusses the importance of being intentional when it comes to succession planning. He guides us through a real-life experience of preparing for change and transition, including an unexpected twist the CAC faced along the way, and the value of being flexible. GUEST: Christopher St. Cyr is the Executive Director with the Caledonia...
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Episode 40 - Succession Planning
NRCAC Team Talk
EPISODE SUMMARY: When you hear succession planning, what comes to mind? Many people will think of a written document that outlines procedures for when there is a transition in leadership. Having a plan for change and transition is critical to the CAC’s stability and continuity of services for children and families. In this episode, Tony speaks with Southern Regional Children’s Advocacy Center Director Emily Chittenden-Laird who has a broader perspective on succession planning. She shares with us the importance of organizational planning and real-life experiences. GUEST: Emily...
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Episode 39 - The Global Issue of Child Abuse and its Impact on the Work of CACs
NRCAC Team Talk
EPISODE SUMMARY: As professionals in the child abuse field, we all know that child sexual abuse has no boundaries. In the United States, CACs and MDTs are doing amazing and innovative work to provide a collaborative response to promote healing for children and families. But have you ever thought about the issue of child sexual abuse globally and how it affects middle and low-income countries? In this episode, Abbie Newman, RN, JD with Mission Kids Child Advocacy Center joins Tony to talk about the International Society for the Prevention of Child Abuse and Neglect (ISPCAN). She shares a...
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Episode 38 - Affiliate Response to Stress and Burnout
NRCAC Team Talk
EPISODE SUMMARY: “The ultimate solution to burnout is not self-care. It’s caring for others and others caring for you.” There’s no denying that self-care is important. Eating healthy, exercising, and taking vacation days can reduce stress on the body. But it’s human connection and the relationships you have with others that make the difference. In this month’s episode, Tony speaks with Dr. Heather Forkey and Dr. Jessica Griffin with UMass Chan Medical School about a different approach to address secondary traumatic stress and burnout. During their conversation, they share with us...
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Episode 37 - Racial Healing Response Team
NRCAC Team Talk
EPISODE SUMMARY: Child Advocacy Centers and Multidisciplinary teams are not immune from the race, power, and privilege that shapes the way we each experience the world. At Safe Horizon, the organization that operates the five CACs throughout New York City, the Racial Healing Response Team (RHRT) program has been implemented to address the racial harm that staff members may experience in the workplace. With the goal of offering staff support and healing, the RHRT responds in a variety of ways that center on respect, relationships, and community care. In this episode, Tony speaks with Dr....
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Episode 36 - Organizational Culture
NRCAC Team Talk
EPISODE SUMMARY: What is organizational culture? Why should you focus on organizational culture? What is the value of investing in organizational culture? How does it relate to Children’s Advocacy Centers (CACs)? In this episode, Tony speaks with Gene Klein, LCSW and Caren Dean with Project Harmony. During their conversation, they share how they navigated through periods of growth and change at Project Harmony. As a result, this led the CAC to focus on creating a positive organizational culture. Topics in this episode Project Harmony (3:29) Culture (5:08) Intentional Focus on Culture (7:28)...
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Episode 35 - Grooming
NRCAC Team Talk
EPISODE SUMMARY: 1 in 10 people have been victims of sexual assault. Over 80% of these victims know their attacker. In almost 100% of these cases, the attacker uses a method called "grooming". In this episode, filmmaker and survivor Gwen van de Pas joins Tony to discuss the documentary film titled Groomed. Gwen takes us through her journey of making the movie, what she discovered about the grooming process, and the impact grooming has on survivors. If you haven't already watched the movie Groomed, it can be found on the streaming service discovery+. GUEST: Gwen van de Pas is a...
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Episode 34 - NCA Accreditation Standards Changes
NRCAC Team Talk
EPISODE SUMMARY: The National Children’s Alliance (NCA) Standards of Accreditation help ensure that all children across the U.S. served by Children’s Advocacy Centers (CACs) receive consistent, evidence-based services that help them heal from abuse. The Standards for Accredited Members are reviewed through a process coordinated by the NCA Accreditation Department every five years, consistent with the five-year period after which reaccreditation is required. This is done to ensure the Standards reflect the latest evidence and practice. In this episode, Tony speaks with Alyson MacKenzie and...
info_outlineEPISODE SUMMARY:
What is organizational culture? Why should you focus on organizational culture? What is the value of investing in organizational culture? How does it relate to Children’s Advocacy Centers (CACs)? In this episode, Tony speaks with Gene Klein, LCSW and Caren Dean with Project Harmony. During their conversation, they share how they navigated through periods of growth and change at Project Harmony. As a result, this led the CAC to focus on creating a positive organizational culture.
Topics in this episode
- Project Harmony (3:29)
- Culture (5:08)
- Intentional Focus on Culture (7:28)
- Building Organizational Culture (9:14)
- Organizational Change Management (17:15)
- 5 Pillars (21:52)
- Value of Blocking Time for Organizational Culture (30:59)
- Reinforcement of Organizational Culture (33:00)
- Results of Focusing on Organizational Culture (36:43)
- Recommendations (39:18)
GUESTS:
Gene Klein, LCSW, is the Executive Director of Project Harmony, a non-profit Child Advocacy Center in Omaha, Nebraska providing services to enhance the quality of child abuse investigations. Under his leadership, Project Harmony has become one of the largest CACs in the nation- serving more than 8,000 children and families with more than 375 co-located partners in a shared facility/campus-all professionals working together to respond to the outcry of child maltreatment and also delivering high quality innovative prevention services.
Mr. Klein has over 35 years of leadership experience in agencies serving children and families. He has served on the board of directors for the National Children’s Alliance in Washington, D.C., the Nebraska Foster Care Review Board, the Governor’s Commission for the Protection of Children, and the Omaha Archdiocese Review Board for the Protection of Children. Mr. Klein has served as a peer reviewer for the Department of Justice (OJJDP) as well as for the National Children’s Alliance (NCA) for more than 10 years. Mr. Klein holds a bachelor’s degree from Creighton University and a master’s degree in social work from the University of Nebraska at Omaha. He is also a licensed Mental Health Practitioner.
Caren Dean, Ph.D., is the Senior Director of People and Culture at Project Harmony. Dr. Dean has been working in Organizational Development and Human Resources with a primary focus on creating human capital strategies that build the infrastructures of an organization through inclusive policies and practices, inspiring leadership, and creating trusting and engaging cultures.
Dr. Dean is inspired to change lives, and to create organizations where people love to come to work. She has a great depth of knowledge in HR from the employee onboarding experience, to their journey off boarding and everything in between. Much of her cultural work and leadership development is focused on utilizing researched material/best practices and making data driven decisions to drive human capital strategies which positively impact the businesses bottom line.
Dr. Dean is a certified Gallup Strengths coach. She is passionate about inspiring, motivating and making a positive and measurable impact with individuals, teams and organizations she works with. As a collegiate athlete and a study of Behavioral Cognitive Psychology, Clinical Social Work and Human Capital Management, Dr. Dean has always been motivated by figuring out how and why people thrive, and how to help people bring their best self to work and life every day.
Dr. Dean received her Bachelor’s Degree in Psychology from the University of California, Santa Barbara, a Master’s Degree in Clinical Social Work from San Diego State University, and a Doctorate in Human Capital Management from the Business school at Bellevue University in Nebraska. She is a certified ATD Executive Coach, Gallup Clifton Strengths Coach and certified Emergenetics coach.
RECOMMENDED RESOURCES:
- Find Your Why by Simon Sinek: https://simonsinek.com/books/find-your-why/
- Fundamental Interpersonal Relations Orientation (FIRO-B): https://www.themyersbriggs.com/en-US/Products-and-Services/FIRO
- Northeast Regional Children’s Advocacy Center: https://www.nrcac.org
- Project Harmony: https://projectharmony.com
- Regional Children’s Advocacy Centers: https://www.regionalcacs.org
Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at [email protected].
Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.