NRCAC Team Talk
Every day, professionals from Children's Advocacy Centers and Multidisciplinary Teams do incredible work to help children and families heal from the trauma of child abuse. NRCAC's Team Talk podcast highlights the efforts of these heroes throughout the northeast region and across the United States.
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Episode 46 - Collaborative Conversations
02/27/2025
Episode 46 - Collaborative Conversations
EPISODE SUMMARY: Effective communication and building trust are essential skills for child abuse professionals working towards a shared mission to protect children and support families. In this episode, Ken Homer discusses the concept of Collaborative Conversations, a four-step model designed to enhance communication, build trust, and foster meaningful teamwork. Children’s Advocacy Center (CAC) staff and multidisciplinary team (MDT) partners can apply this practical approach to collaborate more effectively. Tune in for helpful tips to strengthen teamwork and achieve better outcomes for children and families. Topics in this episode: Collective Intelligence (4:26) Collaborative Conversations Wheel (7:25) Shared Meaning (9:00) Exploring Possibilities (19:38) Coordinating Actions (26:08) Learning and Reflecting (36:47) Communication Tips (44:02) Navigating Conflict (46:18) GUEST: Ken Homer, PCC Trained as an Integral Coach with a background that includes a decade on the core team that developed the World Café dialogue process, Ken works at the intersection of individual, team, and organizational learning to open up new vistas of thinking while finding practical steps for effective action. Grounded, insightful, practical, and comprehensive, are a few of the adjectives that Ken’s clients have used to describe him. He listens deeply to gain an understanding and checks to see if he is making accurate assessments before attempting to provide any guidance. Ken looks for simple modest steps that can be sustained over time to provide optimal returns. Ken believes that collaboration is an art form based on learnable skills. “How can we be smarter together and work in ways where we are all enriched or even ennobled by our efforts?” is the question at the heart of Ken’s work. He works with both individuals and teams to identify where they are not getting the results they desire and then helps them to develop the competencies required to achieve their aims. RECOMMENDED RESOURCES: Appreciative Inquiry: A Positive Revolution in Change by David L. Cooperride. And Diana Whitney, 2005: Collaborative Conversations: Northeast Regional Children’s Advocacy Center: Regional Children’s Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! to share your suggestions. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 44 - Self Care Psychology
07/18/2024
Episode 44 - Self Care Psychology
EPISODE SUMMARY: Sass Boucher and Kate Collier, co-founders of SelfCare Psychology Ltd, bring psychology, awareness, resources, and expertise to frontline workers in supportive roles. In this episode, they discuss the concept of Professional Trauma and Fatigue how CAC staff and MDT partners can use the Five Pillars of Protection to mitigate the effects of working in the child advocacy field. Join us as we explore these important topics, offering insights and practical advice to help you navigate stress and protect your mental health. Topics in this episode: SelfCare Psychology (3:17) Professional Trauma and Fatigue (5:01) Stress Compassion Fatigue Burnout Vicarious Trauma Everyday Stress (12:04) Resilience (17:50) Five Pillars of Protection (23:07) Awareness Supervision Peer Support Trauma Informed Self Care GUESTS: Sass Boucher MSc MBACP, counsellor psychotherapist, lecturer and co-founder of SelfCare Psychology, SelfCare Psychology Sass is a practicing Counsellor and Psychotherapist, working with a wide range of private clients and referrals from health, social care and education settings. Her MSc research ‘Looking Through a Lens of Terribleness’ explored and aimed to understand professionals’ needs when working with, and listening to, those affected by trauma, this work led to the formation of SelfCare PsycholoWe’ll gy Ltd. Sass is also a lecturer and practice tutor on the MSc Counselling Psychotherapy course at Keele University. She previously trained as a social work practice educator and worked in specialist domestic abuse services in a variety of roles, frontline support and service management and as a local authority domestic abuse partnership co-ordinator. Kate Collier, head of learning and development, Black Country Women’s Aid and co-founder of SelfCare Psychology Kate Collier is practice and development director and co-founder of SelfCare Psychology. She develops new training and tools and has taken SelfCare Psychology’s training online with the development of interactive live workshops and e-learning. She has a special interest in early intervention in wellbeing through education for social care and health professionals born out of her personal struggle with professional trauma and fatigue. Her experience spans training as a social worker and independent domestic violence adviser and designing, delivering and managing services for women facing multiple disadvantages. RECOMMENDED RESOURCES: Professional Quality of Life (proQOL): SelfCare Psychology Ltd: Northeast Regional Children’s Advocacy Center: Regional Children’s Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! to share your suggestions. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 42 – The MDT Response to Human Trafficking and CSEC
01/25/2024
Episode 42 – The MDT Response to Human Trafficking and CSEC
EPISODE SUMMARY: With the increasing awareness and understanding of the complex problem of human trafficking and Commercial Sexual Exploitation of Children (CSEC), CACs and MDT partners have expanded their capacity to the needs of sexually exploited children and youth, including those at risk for exploitation. In this episode, Melissa Kaiser, a licensed social worker specializing in anti-human trafficking work, joins host Tony DeVincenzo to discuss the MDT response to human trafficking cases. Throughout their conversation, Melissa discusses the value of the CAC model and MDT response, the importance of having a trauma-informed mindset, explores ways CACs and teams can enhance their response, and provides insights for building resiliency. Topics in this episode: Human trafficking (3:35) CSEC (8:09) CAC/MDT response (9:57) The impact of the work (26:20) Advice and tips to enhance response (35:25) Building resiliency (38:32) Moral injury, moral distress, moral suffering (44:30) For more information (49:10) GUEST: Melissa Kaiser, LBSW is a licensed social worker specializing in anti-human trafficking work, secondary trauma, working with victims of trauma, and developing/maintaining multi-disciplinary teams. Melissa is a certified trainer in Green Dot, Compassion Fatigue, GEMS, Stand to Protect, My Life My Choice, and SHARP, and has additional training in Child Welfare and PRIDE/Safe Zone. She has seven years of experience providing national/international training and technical assistance, and case management to victims of human trafficking. Melissa has trained over 11,000 students and professionals, and currently sits on the Badges of Unity Board for Fargo PD. Melissa's past experience includes treatment foster care, prevention education, and psychiatric and addictions. She was the first Human Trafficking Navigator and Victim-Witness Specialist in ND, with seven years of program development. Melissa was a member of the North Dakota Human Trafficking Task Force, vice-chair of labor trafficking subcommittee, for six years. She developed a human trafficking program, toolkit, and protocol response for ND, per grant deliverables. Melissa also assisted in the development of the Bureau of Criminal Investigation's Victim/Witness Program. RECOMMENDED RESOURCES: Building Resiliency Together: Building Resiliency Together | Strategies for Resiliency: Melissa Kaiser, LBSW | LinkedIn: Northeast Regional Children’s Advocacy Center: Regional Children’s Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at [email protected]. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 41 - Preparing for the Unexpected: The Importance of Succession Planning
10/17/2023
Episode 41 - Preparing for the Unexpected: The Importance of Succession Planning
EPISODE SUMMARY: “Better to be ready than get ready.” We delve deeper into the important topic of succession planning. In this episode, Tony speaks with Christopher St. Cyr who serves as the Executive Director at the Caledonia Children’s Advocacy Center. Chris discusses the importance of being intentional when it comes to succession planning. He guides us through a real-life experience of preparing for change and transition, including an unexpected twist the CAC faced along the way, and the value of being flexible. GUEST: Christopher St. Cyr is the Executive Director with the Caledonia Children’s Advocacy Center located in St. Johnsbury, Vermont. Chris is a retired police officer and worked in Whitefield and Lancaster, New Hampshire, and Essex County, Vermont. He recently retired as a Command Sergeant Major in the New Hampshire National Guard with over 40 years of service. He holds a Bachelor of Science degree in Criminal Justice Administration and completed Executive Development Course at Justice System Training and Research Institute at RWU. RECOMMENDED RESOURCES: NRCAC Team Talk Episode #40 – Succession Planning with Southern Regional Children’s Advocacy Center Director Emily Chittenden-Laird: Emergency Preparedness and Response Guide for CACs: Planning for the Unexpected: Northeast Regional Children’s Advocacy Center: Regional Children’s Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at . Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 40 - Succession Planning
07/06/2023
Episode 40 - Succession Planning
EPISODE SUMMARY: When you hear succession planning, what comes to mind? Many people will think of a written document that outlines procedures for when there is a transition in leadership. Having a plan for change and transition is critical to the CAC’s stability and continuity of services for children and families. In this episode, Tony speaks with Southern Regional Children’s Advocacy Center Director Emily Chittenden-Laird who has a broader perspective on succession planning. She shares with us the importance of organizational planning and real-life experiences. GUEST: Emily Chittenden-Laird is the Director of Southern Regional Children’s Advocacy Center (SRCAC). Emily is an experienced strategist and leader. Driven by a deep belief in the people and mission of the CAC movement, she takes pride in establishing vision and programming that ensures the success of Chapters and CACs. After more than a decade of service at the CAC and State Chapter level, followed by a few years as a consultant and Chief Operating Officer at 84 Agency, she returned to the CAC field as the Chapter Specialist at SRCAC, then became Director in 2022. Fueled by a desire to develop leaders and cast an inspiring vision for growth, Emily leads the SRCAC team by providing oversight and direction to ensure transformational change within the CAC movement. Emily’s leadership extends to her own community where she can be found singing in the choir, attending community meetings, and exploring the outdoors with her husband and two sons. RECOMMENDED RESOURCES: Northeast Regional Children’s Advocacy Center: Southern Regional Children’s Advocacy Center: SRCAC Facebook: SRCAC LinkedIn: Regional Children’s Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at [email protected]. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 38 - Affiliate Response to Stress and Burnout
04/06/2023
Episode 38 - Affiliate Response to Stress and Burnout
EPISODE SUMMARY: “The ultimate solution to burnout is not self-care. It’s caring for others and others caring for you.” There’s no denying that self-care is important. Eating healthy, exercising, and taking vacation days can reduce stress on the body. But it’s human connection and the relationships you have with others that make the difference. In this month’s episode, Tony speaks with Dr. Heather Forkey and Dr. Jessica Griffin with UMass Chan Medical School about a different approach to address secondary traumatic stress and burnout. During their conversation, they share with us the affiliate response. They discuss the evolutionary foundation and strategies for organizations and individuals to reduce secondary traumatic stress and burnout. Topics in this episode Burnout and secondary traumatic stress definitions (4:03) Secondary traumatic stress symptoms (11:30) Evolutionary response to stress (12:51) Impact of culture and society (19:14) Strategies to reduce stress and burnout (27:22) Recommendations for organizations and teams to recognize and take action (30:52) Technology (36:00) Caring for others, others caring for you (39:12) Resources (42:50) GUESTS: Heather C. Forkey, MD, is a Professor of Pediatrics and at the University of Massachusetts Chan Medical School, and Director of the Foster Children Evaluation Service (FaCES) of the UMass Memorial Children’s Medical Center. She also serves as the Medical Director of Lifeline4Kids at University of Massachusetts Medical School. She received her undergraduate degree from Cornell University and medical degree from the State University of New York at Buffalo School of Medicine and Biomedical Sciences. She completed her pediatric residency and chief residency at Children’s Hospital of Philadelphia. In addition to her clinical work, Dr. Forkey has been the recipient of local and federal grants to address issues of children in foster care and to translate promising practices to address physical and mental health needs of children who have been traumatized. She has published and presents nationally and internationally on the topics, and serves in leadership roles for the National Child Traumatic Stress Network and the American Academy of Pediatrics on issues related to foster care, mental health and child trauma. She recently coauthored the book Childhood Trauma and Resilience: A Practical Guide, available from AAP Press. Jessica Griffin, PsyD Associate Professor of Psychiatry & Pediatrics; Executive Director, Lifeline For Kids; Associate Professor of Psychiatry and Pediatrics; Executive Director, Lifeline For Kids; Executive Director, Resilience Through Relationships Center; Executive Director, Child Trauma Training Center Dr. Griffin is a clinical and forensic psychologist with specialties in childhood trauma, resilience, and relationships. Dr. Griffin is a nationally recognized expert in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), trauma, resilience, and relationships. She developed the UMass Child Trauma Training Center (now known as Lifeline For Kids) which has trained over 100,000 professionals in trauma, trauma-informed care, and trauma sensitive practices. She is a highly sought-after public speaker and go-to expert for national media and is a regular contributor on news outlets. She is a co-author of a book by the American Academy of Pediatrics, Childhood Trauma and Resilience, A Practical Guide, a go-to resource on childhood trauma for pediatrics. Recently, Dr. Griffin also authored a book for couples, Relationship Rx: Prescriptions for Lasting Love and Deeper Connection. RECOMMENDED RESOURCES: Childhood Trauma and Resilience: A Practical Guide by Heather C. Forkey MD FAAP, Jessica L. Griffin PsyD and Moira Szilagyi MD PhD FAAP: Relationship Rx: Prescriptions for Lasting Love and Deeper Connection by Jessica Griffin and Pepper Schwartz: Lifeline for Kids: Caring for Caregivers Experiencing Secondary Trauma: A Call to Action: Oxytocin has ‘tend-and-defend’ functionality in group conflict across social vertebrates: Physician Distress and Burnout: The Neurobiological Perspective: Physician Well-being 2.0: Where Are WE and Where Are We Going?: Northeast Regional Children’s Advocacy Center: Regional Children’s Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at [email protected]. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 36 - Organizational Culture
02/02/2023
Episode 36 - Organizational Culture
EPISODE SUMMARY: What is organizational culture? Why should you focus on organizational culture? What is the value of investing in organizational culture? How does it relate to Children’s Advocacy Centers (CACs)? In this episode, Tony speaks with Gene Klein, LCSW and Caren Dean with Project Harmony. During their conversation, they share how they navigated through periods of growth and change at Project Harmony. As a result, this led the CAC to focus on creating a positive organizational culture. Topics in this episode Project Harmony (3:29) Culture (5:08) Intentional Focus on Culture (7:28) Building Organizational Culture (9:14) Organizational Change Management (17:15) 5 Pillars (21:52) Value of Blocking Time for Organizational Culture (30:59) Reinforcement of Organizational Culture (33:00) Results of Focusing on Organizational Culture (36:43) Recommendations (39:18) GUESTS: Gene Klein, LCSW, is the Executive Director of Project Harmony, a non-profit Child Advocacy Center in Omaha, Nebraska providing services to enhance the quality of child abuse investigations. Under his leadership, Project Harmony has become one of the largest CACs in the nation- serving more than 8,000 children and families with more than 375 co-located partners in a shared facility/campus-all professionals working together to respond to the outcry of child maltreatment and also delivering high quality innovative prevention services. Mr. Klein has over 35 years of leadership experience in agencies serving children and families. He has served on the board of directors for the National Children’s Alliance in Washington, D.C., the Nebraska Foster Care Review Board, the Governor’s Commission for the Protection of Children, and the Omaha Archdiocese Review Board for the Protection of Children. Mr. Klein has served as a peer reviewer for the Department of Justice (OJJDP) as well as for the National Children’s Alliance (NCA) for more than 10 years. Mr. Klein holds a bachelor’s degree from Creighton University and a master’s degree in social work from the University of Nebraska at Omaha. He is also a licensed Mental Health Practitioner. Caren Dean, Ph.D., is the Senior Director of People and Culture at Project Harmony. Dr. Dean has been working in Organizational Development and Human Resources with a primary focus on creating human capital strategies that build the infrastructures of an organization through inclusive policies and practices, inspiring leadership, and creating trusting and engaging cultures. Dr. Dean is inspired to change lives, and to create organizations where people love to come to work. She has a great depth of knowledge in HR from the employee onboarding experience, to their journey off boarding and everything in between. Much of her cultural work and leadership development is focused on utilizing researched material/best practices and making data driven decisions to drive human capital strategies which positively impact the businesses bottom line. Dr. Dean is a certified Gallup Strengths coach. She is passionate about inspiring, motivating and making a positive and measurable impact with individuals, teams and organizations she works with. As a collegiate athlete and a study of Behavioral Cognitive Psychology, Clinical Social Work and Human Capital Management, Dr. Dean has always been motivated by figuring out how and why people thrive, and how to help people bring their best self to work and life every day. Dr. Dean received her Bachelor’s Degree in Psychology from the University of California, Santa Barbara, a Master’s Degree in Clinical Social Work from San Diego State University, and a Doctorate in Human Capital Management from the Business school at Bellevue University in Nebraska. She is a certified ATD Executive Coach, Gallup Clifton Strengths Coach and certified Emergenetics coach. RECOMMENDED RESOURCES: Find Your Why by Simon Sinek: Fundamental Interpersonal Relations Orientation (FIRO-B): Northeast Regional Children’s Advocacy Center: Project Harmony: Regional Children’s Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at [email protected]. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 35 - Grooming
11/03/2022
Episode 35 - Grooming
EPISODE SUMMARY: 1 in 10 people have been victims of sexual assault. Over 80% of these victims know their attacker. In almost 100% of these cases, the attacker uses a method called "grooming". In this episode, filmmaker and survivor Gwen van de Pas joins Tony to discuss the documentary film titled Groomed. Gwen takes us through her journey of making the movie, what she discovered about the grooming process, and the impact grooming has on survivors. If you haven't already watched the movie Groomed, it can be found on the streaming service discovery+. GUEST: Gwen van de Pas is a Dutch filmmaker who lived in San Francisco for 12 years. She studied Film in Holland, holds an MBA from Stanford, and worked for Consulting firm Bain & Company for 12 years. Passionate about stories that matter, she's ready to tell the story of "GROOMED". RECOMMENDED RESOURCES: Groomed: The Movie: Northeast Regional Children's Advocacy Center: Regional Children's Advocacy Centers: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at . Disclaimer: This project was sponsored by NRCAC from Grant Award Number 2019-CI-FX-K005 and CFDA #16.758 awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 33 - CATS Program
09/01/2022
Episode 33 - CATS Program
EPISODE SUMMARY: The Baystate Family Advocacy Center has an exciting new program funded from the National Child Traumatic Stress Network (NCTSN) - Child Advocacy Training & Support (CATS) Center. The CATS Center establishes a national training center to provide Children's Advocacy Centers (CACs) and multidisciplinary teams (MDTs) training, education, and technical assistance on trauma-informed care and evidence-based treatment for children and families. In this episode, Tony speaks with Kerri Bergendahl, LICSW and Jessica Wozniak, Psy.D. with the Baystate Family Advocacy Center on the training opportunities provided by the CATS Center. CATS Center overview (3:20) CATS Center goals (9:00) Trauma-informed practice (11:15) Training logistics and topics (14:45) FORECAST model (19:00) Ad hoc training opportunities (21:36) Benefits of trauma-informed training for MDTs (23:13) For more information (30:17) GUESTS: Kerri Bergendahl, LICSW is the Behavioral Health Clinician/Project Specialist with the Child Advocacy Training & Support Center at Baystate Family Advocacy Center. Jessica Wozniak, Psy.D. is the Principal Investigator & Project Director, TF-CBT National Trainer, Manager of the Clinical Research and Development with Baystate Health Department of Psychiatry. RECOMMENDED RESOURCES: Project FORECAST: The National Child Traumatic Stress Network: Northeast Regional Children's Advocacy Center: Regional Children's Advocacy Center: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at . Disclaimer: This project was sponsored by NRCAC from Grant Award Number 2019-CI-FX-K005 and CFDA #16.758 awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP, or NRCAC.
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Episode 32 - Moving Beyond Case Review
07/07/2022
Episode 32 - Moving Beyond Case Review
EPISODE SUMMARY: How do you define the role and responsibilities of Team Facilitator at your CAC? In this episode, Tony speaks with Sue, Vicky, and Brittnee on professionalizing the role of the Team Facilitator. They discuss the importance of the role moving beyond case review to having the role be viewed as more of a leadership position within the CAC. Furthermore, they share what was learned from a recent survey done as a collaborative project by the four Regional Children’s Advocacy Centers. GUESTS: Sue Ascione is a Training Specialist at the Northeast Regional Children’s Advocacy Center (NRCAC). Sue has been with NRCAC for over six years, focusing on team development and the Leadership, Exchange and Coaching (LEC) project. Prior to joining NRCAC, Sue was a CAC Director and Team Facilitator in Lawrence County, PA. Vicky Gwiasda is the Program Manager at the Western Regional Children’s Advocacy Center (WRCAC) based out of the Chadwick Center at Rady Children’s Hospital in San Diego, CA. Vicky has been with WRCAC for over five years. WRCAC provides training and technical assistance on team building for CACs. Prior to joining WRCAC, Vicky was a CAC Director at an accredited CAC in Oakland, CA. Brittnee Aten-Acheson is the CAC/MDT Coordinator at the Chadwick Center for Children & Families. Brittnee is responsible for program development and evaluation, managing weekly case review, case management and case tracking, website and social media, internal and external administrative and clinical support. Brittnee has 12 years of experience in the field of child abuse and trauma, previously working as a child welfare social worker in adoptions and hospital based CAC in central CA. RECOMMENDED RESOURCES: Northeast Regional Children’s Advocacy Center - Southern Regional Children’s Advocacy Center - Midwest Regional Children’s Advocacy Center - Western Regional Children’s Advocacy Center - Regional Children’s Advocacy Center - Chadwick Center for Children & Families - Midwest Regional Children’s Advocacy Center EduNet “Moving Beyond Case Review: Role of the MDT Facilitator - Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at . Disclaimer: This project was sponsored by NRCAC from Grant Award Number 2019-CI-FX-K005 and CFDA #16.758 awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 31 - Multilevel Shared Leadership Model
06/02/2022
Episode 31 - Multilevel Shared Leadership Model
EPISODE SUMMARY: When examining the multidisciplinary team response to child abuse in communities, there are two principles that I believe to must be considered. The first is that MDT’s are sophisticated and complex systems that are tasked with providing a coordinated and comprehensive response to child abuse. The second is that no single discipline on an MDT can adequately meet the needs of a victim of child abuse. One would think that such a system tasked with such an important mandate would have a clear leadership structure to ensure that the best possible services are being provided. However, that is not always the case. In this episode, I speak with Chris Newlin, the Executive Director of the National Children’s Advocacy Center who shares with us a conceptual model of multilevel shared leadership for MDTs that provides a framework and pathway to more robust and sustainable MDT response to child abuse in your community. GUEST: Chris Newlin, MS LPC, is the Executive Director of the National Children’s Advocacy Center where he is responsible for providing leadership and management of the NCAC and participating in national and international training and leadership activities regarding the protection of children. The NCAC was the first Children’s Advocacy Center (CAC) in the world and provides child abuse prevention and intervention services in Huntsville/Madison County; and also houses the NCAC Training Center, the Southern Regional Children’s Advocacy Center, the NCAC Virtual Training Center, and the Child Abuse Library Online (CALiO™). The NCAC is a past multi-year winner of the Better Business Bureau’s Torch Award for Workplace Ethics; 2012 Huntsville/Madison County Chamber of Commerce Non-Profit of the Year; 2016 Federal Bureau of Investigation Director’s Community Leadership Award recipient; (multi-year finalist), winner in 2016 and 2019 of the Huntsville/Madison County Chamber of Commerce Best Places to Work; and a Private Sector Member of the Virtual Global Taskforce. Chris has more than 22 years of experience working in CACs as a Forensic Interviewer, Victim Advocate, Therapist, Clinical Director, and Executive Director. Chris has provided diverse training related to the Children’s Advocacy Center Model, the multidisciplinary response to child abuse, the international development of Children’s Advocacy Centers, forensic interviewing, best practices in child abuse intervention and response, and additional child maltreatment and exploitation topics in more than 30 countries throughout the world. He has worked in both urban and rural Children’s Advocacy Centers. Chris received his Master’s in School Psychology from the University of Central Arkansas, is a Licensed Professional Counselor, and has completed coursework at the Harvard University Business School Executive Education Program. RECOMMENDED RESOURCES: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at [email protected]. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 2019-CI-FX-K005 and CFDA #16.758 awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 30 - Science of Hope
05/05/2022
Episode 30 - Science of Hope
EPISODE SUMMARY: We all see the word hope in the vision statements, mission statements, and even within the name of some of our organizations. But what do we mean when we are using this word? My guest for this episode will help put hope in perspective. As a “Hope Scientist,” Dr. Ashley Cross joins the podcast to speak to us about The Science of Hope. As her website states: “Hope is more than a feeling; it is a science and a healing agent. Hope can heal the brain, restore the soul and give life meaning. Since hope a science, this means it can be taught, learned and restored. Hope is the single best predictor of an individual’s ability to thrive and research points to hope as being consistently linked to positive outcomes and well-being. If you are interested in having your organization, team, or life become more hope centered, take the time to listen to our conversation. GUEST: Dr. Ashley is a leader with a big heart and a lot of passion. She established the first girls’ home in Tulsa, OK and raised awareness in the city about the issues concerning girls in foster care and youth aging out. Through civic engagement, the local church, a dedicated community and a lot of faith and hope, Dr. Ashley raised over 1 million dollars in funds and purchased properties to house girls aging out of foster care or experiencing homelessness in Oklahoma. Dr. Cross has dedicated her life to working in the community to build and sustain hope in vulnerable children, families, and people passionate about improving their communities and the lives around them. She does this by educating, coaching, and empowering individuals through powerful training, individual and organizational resources and direction that helps people build a culture of hope everywhere that they go. She is the Founder and Executive Director of the Hub585, which oversees the Monroe County CarePortal, connecting children in foster care with physical and relational resources. She also sits on the board of Bivona Child Advocacy Center. Dr. Ashley holds a bachelor’s degree in psychology, a master’s in nonprofit management and a doctorate in Educational Leadership, all from Oral Roberts University. Dr. Ashley is also a Full Focus Planner Certified Pro. Dr. Ashley also serves as a Pastor, alongside her husband Melvin Cross Jr, at Glory House International. She and Melvin have three amazing daughters: Jordan, Harper and Madison. RECOMMENDED RESOURCES: Have an idea for a future Team Talk guest or topic? We want to hear from you! Email your suggestions to Tony DeVincenzo at [email protected]. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 2019-CI-FX-K005 and CFDA #16.758 awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.
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Episode 27 - Child Life Specialists and CACs
02/03/2022
Episode 27 - Child Life Specialists and CACs
In this episode, I had the opportunity to learn about the Child Life profession and how it can be incorporated into the CAC world from Annie Drehkoff of the Chicago Children’s Advocacy Center. Annie has a wealth of experience working with children and families and shows us how adding Child Life Specialists to CAC can have great value to the children and families being served as well as the entire CAC team.
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Episode 26 - Working with Children with Disabilities
01/20/2022
Episode 26 - Working with Children with Disabilities
Children with disabilities may be a greater risk for maltreatment than children without disabilities. For many professionals in the child advocacy field, these cases can be difficulty because of a lack of understanding, knowledge, and basic skills to effectively work with a child with a disability. In this episode, we start your journey of building basic skills needed to effectively work with the children with disabilities who come through your CAC and with their families.
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Episode 25 - Problematic Sexual Behavior: The CAC MDT Response
09/16/2021
Episode 25 - Problematic Sexual Behavior: The CAC MDT Response
In this episode, Tony speaks with Jerri Sites and Jimmy Widdifield. Both have extensive experience working with CACs and MDTs and have conducted extensive research on the topic of PSB. Jerri and Jimmy share their insights and experience along with providing valuable tools for teams who are looking to enhance their response to PSB cases in their community.
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Episode 24 - Forensic Interviewer Skill Development with the National Children's Advocacy Center
08/05/2021
Episode 24 - Forensic Interviewer Skill Development with the National Children's Advocacy Center
Episode summary
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Episode 23 - Elevating Your FI Program
07/01/2021
Episode 23 - Elevating Your FI Program
Still searching for that elusive perfect forensic interview? In this second episode of our two-part conversation with Michele Thames and Christine Rouse, forensic interviewers from Virginia, we discuss the importance of leadership to the success of a forensic interviewing program.
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Episode 22 - In Search of the Perfect FI
06/17/2021
Episode 22 - In Search of the Perfect FI
Is your team searching for the perfect forensic interview? Although a “perfect” outcome might not be possible, the journey is important. In this episode, I speak with two forensic interviewers from the Commonwealth of Virginia about that journey. We discuss some of the challenges that might get in the way and what interviewers and team members can do to overcome the obstacles that impact the journey toward perfection.
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Episode 21 - Forensic Interviewing Skill Development
04/14/2021
Episode 21 - Forensic Interviewing Skill Development
In the last five years, over 1 million children have received forensic interview services at Child Advocacy Centers across the United States. in the first of four episodes on this topic, I speak with Rita Farrell, Director of ChildFirst® for Zero Abuse Project, who discusses the value of peer review and how forensic interviewers can continually enhance their skills through coaching, mentoring, and program development.
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Episode 19 - Dr Anthony Orsini
02/18/2021
Episode 19 - Dr Anthony Orsini
Whether working with a family in crisis or breaking bad news to a family in disbelief, good communication skills help children and family process and heal from the trauma they have faced. In this episode, I speak with Dr. Anthony Orsini who is a practicing physician, author, and speaker on the topic of compassionate communications. Dr. Orsini shares his proven communication techniques that help professionals build rapport and quickly form trusting relationships with clients.
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Episode 18 - SMART Treatment Part 2
01/26/2021
Episode 18 - SMART Treatment Part 2
Are you looking to add another tool to the mental health services you are providing at the CAC? Sensory Motor Arousal Treatment (SMART) is an innovative mental health therapy for complexly traumatized children and adolescents for whom regulation of emotional, behavioral, and interpersonal life is a primary problem. In this second part of our 2-part series, we discuss how SMART can be implemented in a CAC’s and the benefits it can have for the children and families they serve.
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Episode 17 - SMART Treatment Part 1
01/19/2021
Episode 17 - SMART Treatment Part 1
Are you looking to add another tool to the mental health services you are providing at the CAC? Sensory Motor Arousal Treatment (SMART) is an innovative mental health therapy for complexly traumatized children and adolescents for whom regulation of emotional, behavioral, and interpersonal life is a primary problem. In this first part of a 2-part series, we speak with Anne Westcott of Smartmoves, LLC in Massachusetts about the history and development of SMART.
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Episode 16 - NCA Accreditation
11/12/2020
Episode 16 - NCA Accreditation
Becoming accredited with the National Children's Alliance has a lot of value for CACs, but the process can seem daunting. Darcy Fluharty and Shyra Williams from the Hanenburg CAC in Holland, MI discuss with us the benefits they've experienced in their over 20 years of being an accredited CAC and share some tips on how to best prepare for the accreditation process.
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Episode 15 - Team Facilitation in Uncertain Times
10/01/2020
Episode 15 - Team Facilitation in Uncertain Times
MDT facilitation and coordination presents unique challenges on the best of days, let alone during crisis. On this episode Tony speaks with Greg Flett of the National Children's Advocacy Center about the role of the team facilitator, what coordinating MDTs looks like, and how to approach this role during COVID-19.
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Episode 14 - Taking a Leadership Stance During Crisis
09/03/2020
Episode 14 - Taking a Leadership Stance During Crisis
Leading within the CAC model - no matter your role - is complex under normal circumstances. During a crisis, this complexity is heightened, and the decision must be made about what kind of leader you want to be. Martha Lask joins us on this episode to discuss taking a leadership stance in a crisis situation.
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Episode 13 - Game of Life Program
08/06/2020
Episode 13 - Game of Life Program
CACs work hard to provide high quality services to children and families, as well as build relationships with other service organizations to create a collaborative network for the community. But how do we make ourselves known, so those who need us know where to go? David Johnston from Deirdre's House joins us to discuss the Game of Life, a unique way to familiarize children with the services available in their community.
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Episode 12 - Leading Through Crisis
07/02/2020
Episode 12 - Leading Through Crisis
What does it mean to lead through a crisis? In this episode, Tony has a conversation with Interim Executive Director Paul DiLorenzo about what it looks like to lead a CAC through our current unprecedented times.
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Episode 11 - Mobile CACs: Part 2
06/11/2020
Episode 11 - Mobile CACs: Part 2
In the second half of this two-part episode on mobile CACs, Stacy Osborn joins us from one of the new mobile CACs to discuss what it's like to operate one, and the impact it has had on MDT members and the community.
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Episode 10 - Mobile CACs: Part 1
06/04/2020
Episode 10 - Mobile CACs: Part 1
CACs face a number of issues with service accessibility, especially in rural and remote areas. New York has recently rolled out 7 new mobile CACs to help bridge the accessibility gap. In the first half of this two-part episode, Melaney Szklenka from the New York State Office of Children and Family Services joins us to discuss the development and implementation process of these new additions.
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Episode 9 - School Engagement and the H.E.A.R.T. Program
05/07/2020
Episode 9 - School Engagement and the H.E.A.R.T. Program
The majority of children seen at CACs are of school age, so what can we do to engage schools in the healing process while respecting the privacy of victims and their families? Nicole Ledoux and Meghan Noyes from the Granite State Children's Alliance join us this episode to discuss the New Hampshire state chapter's efforts to connect CACs with schools to support victims with their Helping Ensure Appropriate Response to Trauma (H.E.A.R.T.) Program.
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