102-Educational Opportunities at the 2019 SOMSA Conference
Oral Surgery Admin's Time Out: Practice Management Success Tips
Release Date: 04/05/2019
Oral Surgery Admin's Time Out: Practice Management Success Tips
"Patient-centered care" is more than a buzzword; it's a fundamental shift in developing treatment plans and providing patient care, and it benefits patients as well as the practices. In this episode moderated by Josh DeVries from Intiveo, our panelists explore curating the experiences of oral surgery patients. You'll hear practice leaders discuss innovations that transform the patient experience at their oral surgery practices, and you'll find out how they are using technology and compassionate care to make a difference in oral surgery.
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Join host Jill Dunnam and co-host Halisi Tambuzi (CEDR HR Solutions) as they cover The Great Resignation... or The Great Job Hop, cultural fit versus culture add, plus the whole interview process, including two types of interview questions and interview methods... have you conducted working interviews?? Uh-oh!
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Join host Jill Dunnam and co-host Gary Salman (Black Talon) as they talk all things cybersecurity. They cover the latest trends in cybersecurity; how long hackers scan networks and steal data before encryption and ransoming for it; what they’re doing with your patient data on the dark web, why a cybersecurity is best equipped to fully protect your practice; and practical, proactive steps you can take today to defend your network. For resources and transcript, visit https://bit.ly/somsa-106
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Join Melissa Hathcock (Fort Worth Oral Surgery) and Joshua DeVries (Intiveo) as they discuss the importance of effective and efficient patient communication in guiding patients through the complex procedures your OMS practice performs, what features an OMS practice administrator looks for in a reminder service, and how examining your patient communication process and help you save time and remain adaptable. For resources and transcript, visit https://bit.ly/somsa-ep-105
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In this episode, hear from two OMS office marketing staff with very different roles. Livia Auten holds a traditional marketing position, while Bob Pendry uses his experience & certifications to get chair-side with doctors. They'll discuss how their roles differ, share tips on visit tracking, and cover their most successful marketing campaigns. For resources & transcript, visit https://bit.ly/somsa-ep-104
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Join OMSNIC's Stephen Pavkovic & SOMSA's Donna Germann as they discuss an OMSNIC closed claim highlighting the role of effective communication within the referral process, including the informed consent process & what to do when you have questions about a referral's treatment.
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Host Audra and Guest David Nye, SOMSA Conference Chair, briefly discuss SOMSA's founding as JAWS Society in 2005, but really explains our educational goals the 2019 Annual Conference in Savannah, GA. Our intro sound is Ticking Clock Sound recorded by KevanGC shared under the Public Domain. The other sound you hear in our podcast is Tropic of Cancer 1 by Creative Commons from SoundCloud. It's CC BY-NC 3.0. For info about the license, visit https://creativecommons.org/licenses/by-nc/3.0/#.
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Host Audra and Guest Linden discuss how the Society of OMS Administrators rebranded from JAWS Society to Society of OMS Administrators and how the new logo, including the honeycomb icon was selected. Our intro sound is Ticking Clock Sound recorded by KevanGC shared under the Public Domain. The other sound you hear in our podcast is Tropic of Cancer 1 by Creative Commons from SoundCloud. It's CC BY-NC 3.0. For info about the license, visit https://creativecommons.org/licenses/by-nc/3.0/#.
info_outlineHost Audra and Guest David Nye, SOMSA Conference Chair, briefly discuss SOMSA's founding as JAWS Society in 2005, but really explains our educational goals the 2019 Annual Conference in Savannah, GA.
David and Audra chat about the record number of attendees, sponsors, and exhibitors. David explains the theme of LEARN | GUIDE | PERFORM, and Audra shares how the 2019 Presenting Sponsor CEDR HR Solutions has helped improve the cultural health of her OMS practice and their continued support for her practice after their initial assessment.
David gives a speaker showcase, displaying the educational value of the conference, starting with the pre-conference courses offer, as Terri Bradley returns with her Coding & Billing course and we bring in Donna Grindle for a HIPAA and cyber security course on Sunday. Audra asks about the double-headers on Monday and Tuesday with Joe Mull and Liz Allen Fey.
Plus... David drops a few hints about the 2020 conference location...
Our intro sound is Ticking Clock Sound recorded by KevanGC shared under the Public Domain. The other sound you hear in our podcast is Tropic of Cancer 1 by Creative Commons from SoundCloud. It's a Attribution-NonCommercial 3.0 Unported license (CC BY-NC 3.0). You can find more information about the license here.https://creativecommons.org/licenses/by-nc/3.0/#.