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Listening Masterclass - how to listen to what emerges in between - Part II of III

Deep Listening - Impact beyond words - Oscar Trimboli

Release Date: 12/13/2024

Listening Masterclass - how to listen to what emerges in between - Part III of III show art Listening Masterclass - how to listen to what emerges in between - Part III of III

Deep Listening - Impact beyond words - Oscar Trimboli

Claire Pedrick, Shaney Crawford and Oscar Trimboli explore the nuances and dynamics of workplace listening, including the importance of presence, flexibility, and curiosity. Key insights include: Listening is about creating shared meaning, not just exchanging information. Meaning only emerges in a collaborative space. Second languages and their musicality can provide insights into how we communicate and connect. Effective listening requires letting go of preconceptions and being willing to have your mind changed. Observing and sensing beyond just hearing is a critical aspect of...

info_outline Listening Masterclass - how to listen to what emerges in between - Part II of III show art Listening Masterclass - how to listen to what emerges in between - Part II of III

Deep Listening - Impact beyond words - Oscar Trimboli

In the previous episode 127, Claire Pedrick and I discussed listening through many dimensions, including the role of pause and silence, the influence of the backstory and its impact on workplace change. Now we are at Part Two of Three, you're about to hear is the reflections from 16 different listeners who initially emailed Claire with their feedback and were open enough to agree to record their perspectives. Some were recorded on audio, and some were video.  I invite you to notice what these 16 listeners heard that was similar and different to you. What I loved exploring was listening to...

info_outline Listening Masterclass - how to listen to what emerges in between - Part I of III show art Listening Masterclass - how to listen to what emerges in between - Part I of III

Deep Listening - Impact beyond words - Oscar Trimboli

What emerges in between? This episode is an 'experiment' between Claire Pedrick and Oscar Trimboli as a result of an introduction by Shaney Crawford from Japan. They explore the role of second languages, the value of silence, and the importance of understanding the past. What does a group listening audit sound and look like? The experiment will continue for the next few episodes as they see what emerges in between episodes.      

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Deep Listening - Impact beyond words - Oscar Trimboli

This episode delves into the critical role of listening, particularly in the context of debates and the competitive advantage provided to participants. Sasan Kisravi explains the significance of preparation in debate, especially when preparing both sides of the argument. When preparing both sides of an argument, you can discover and  anticipate the counterpoints that will help you discover multiple approaches to the same issue. The concept of "competitive listening" is emphasized, and it is important to understand an opponent's argument and analyze its impact on the judge and audience....

info_outline the significant consequences when you can decode non-verbal cues show art the significant consequences when you can decode non-verbal cues

Deep Listening - Impact beyond words - Oscar Trimboli

The importance of listening at Level II, which is three-dimensional hear, see, and sense  Noticing nonverbal cues and their congruence with their words is a vital skill toward becoming a deeper listener. While these cues can be informative, it's crucial to interpret them accurately and consider the context. During this episode we explore noticing the face, posture and breathing As we delve into the world of nonverbal cues, we are guided by Susan Constantine, Robin Dreeke, Michael Grinder and Andre Agassi. These four perspectives will create a deeper understanding by noticing, baseline...

info_outline What can you learn from over 33,519 workplace listeners? show art What can you learn from over 33,519 workplace listeners?

Deep Listening - Impact beyond words - Oscar Trimboli

Insights from 33,519 people about what gets in their way of listening and practical tips about what will imrpove your listening. An update on the fourth generation  including; cross-industry benchmarking administration features to track progress of completion volume discounts for organizations volume discounts for accredited consultants 

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Deep Listening - Impact beyond words - Oscar Trimboli

This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast. Key takeaways: Focus on non-verbal cues: Ambassador Cleverly emphasizes that what people don't say, their body language, note-taking, and response delays are often more revealing than their spoken words. This applies not just to high-stakes diplomacy but also to everyday workplace meetings. Team listening:...

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Deep Listening - Impact beyond words - Oscar Trimboli

Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace. They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs. Nicole, a content director, and executive speaker coach, highlights the necessity of adapting your listening style based...

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Deep Listening - Impact beyond words - Oscar Trimboli

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to drive positive healthcare outcomes. She also highlights the barriers to effectively utilizing conversational data and the ethical considerations of AI technology. Brown provides insights into how Authenticx's platform helps organizations unlock...

info_outline how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf show art how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf

Deep Listening - Impact beyond words - Oscar Trimboli

Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosenfelder emphasize the need to slow down the questioning process and ask better, more meaningful questions. They highlight the role of playback, curiosity, and emotional awareness in effective listening. We've got three copies of the book, Creativity, Inc, a behind the scenes story about creativity by the founder at Pixar, Ed Catmull....

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More Episodes

In the previous episode 127, Claire Pedrick and I discussed listening through many dimensions, including the role of pause and silence, the influence of the backstory and its impact on workplace change.

Now we are at Part Two of Three, you're about to hear is the reflections from 16 different listeners who initially emailed Claire with their feedback and were open enough to agree to record their perspectives.

Some were recorded on audio, and some were video. 

I invite you to notice what these 16 listeners heard that was similar and different to you.

What I loved exploring was listening to the wide variety of adjectives and verbs.

They used to describe their insights, how they explained what they saw, and their thoughtful reflections about HOW it was said and WHAT was said.