Scaling Through Crisis: From 55 to 55,000 Telehealth Sessions Overnight
The Healthcare Growth Cycle Podcast
Release Date: 12/09/2025
The Healthcare Growth Cycle Podcast
In this episode, Dieter Herbst, CEO of the Herbst Group, shares his extensive experience in the pharmaceutical industry, discussing his journey from sales to leadership and consulting. He emphasizes the importance of mindset, trust, and transparency in leadership, as well as the critical role of data governance and metrics in driving success. The conversation also explores the transformative impact of AI in healthcare and the challenges of internal politics in data management - diving into the reasons why data silos are created in the first place. Takeaways Dieter's journey from...
info_outlineThe Healthcare Growth Cycle Podcast
In this episode of the Healthcare Growth Cycle Podcast, Ahmed Aly, the founder and CEO of Telecare, shares his journey from being a physical therapist to establishing a telehealth platform focused on concussion treatment. He discusses the importance of quality protocols in healthcare, the differentiating aspects of the Telecare platform, and the role of AI in enhancing patient care. Aly also provides insights into patient acquisition strategies and metrics for success in telehealth, concluding with valuable advice for aspiring health tech entrepreneurs looking to scale. Check out Aly's...
info_outlineThe Healthcare Growth Cycle Podcast
Summary: In this episode of the Healthcare Growth Cycle Podcast, Christian Steinert hosts Mike Morgan, former CEO of Updox, to discuss the evolution of healthcare technology, particularly during the COVID-19 pandemic. They explore the challenges and successes of transitioning to telehealth, the importance of data in pricing strategies, and the role of AI in healthcare. Mike shares insights on leadership during a crisis, the significance of value-based care, and the future of AI governance in healthcare. The conversation also touches on the importance of building the right team and strategic...
info_outlineThe Healthcare Growth Cycle Podcast
In this episode of the Healthcare Growth Cycle podcast, host Christian Steinert interviews Frank Stadler, managing director at Kivorex, about the intersection of AI, data governance, and healthcare. They discuss Frank's journey from software engineering to founding a consultancy focused on AI regulation, the importance of data governance frameworks, and the challenges healthcare companies face in implementing AI tools. The conversation also touches on the differences between value-based care in the US and the EU, compliance with HIPAA and GDPR, and the need for data literacy within...
info_outlineSummary:
In this episode of the Healthcare Growth Cycle Podcast, Christian Steinert hosts Mike Morgan, former CEO of Updox, to discuss the evolution of healthcare technology, particularly during the COVID-19 pandemic. They explore the challenges and successes of transitioning to telehealth, the importance of data in pricing strategies, and the role of AI in healthcare. Mike shares insights on leadership during a crisis, the significance of value-based care, and the future of AI governance in healthcare. The conversation also touches on the importance of building the right team and strategic growth in healthcare startups.
Takeaways:
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The transition to telehealth during COVID-19 was a major shift for Updox, increasing from 50 to 55,000 sessions a day.
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Data played a crucial role in determining pricing strategies and understanding customer usage.
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AI is becoming integral in healthcare, particularly in automating administrative functions and clinical decision support.
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Value-based care is gaining traction, with AI helping in care management and patient outreach.
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Building the right team is essential for the success of healthcare startups.
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Strategic growth involves thoughtful investments and understanding market demands.
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Healthcare technology adoption can be accelerated through partnerships with EHR companies.
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Leadership during a crisis requires balancing business needs with employee well-being.
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AI governance in healthcare must consider HIPAA and other regulations.
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The future of healthcare technology includes ambient listening and automated scribing.
Michael Morgan's LinkedIn: https://www.linkedin.com/in/michael-morgan-5a016/